Product (Swan sensor bin) iis lovely, though because of kitchen refurb has not yet been used. Delivery service, however, was dreadful -no indication of when delivery would be made and therefore we we... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
First time purchasing an appliance with Comet and based on this I was very happy. Price competitive, free shipping which very few offered and an option to recycle the old one. The delivery company... Ver mais
A empresa respondeu
We ordered a microwave:- Delivery was delayed due to Evri. Not Comets fault but this is their chosen delivery company. The microwave was evidently dropped during the delivery process. Having followe... Ver mais
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Excellent hand held hoover for car and home! 2 power settings, low and high, excellent dirt pick up and clean up after granddaughter has visited… Could do with a wee brush attachment but other than th... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Eletrônicos
- também em
- Loja de computadores e acessórios
- Loja de Eletrodomésticos
- Loja de máquinas de lavar e secadoras
- Loja de Televisão
- Loja de utensílios de cozinha
Sobre Comet
Escrito pela empresa
Visit Comet.co.uk for all your home appliances, electronics, computing, gaming, and smart tech needs.
Star Deals TV Deals Computing Laundry Offers
Ordering a large kitchen appliance?
We offer various services with all Hotpoint & Indesit appliances to make life easier:
• Item delivered to your room of choice
• Unit unpacked and packaging recycled
• Choose a convenient 3 hour time slot
• Affordable connection services for washers, dryers, fridges/freezers and ovens.
We can even take your old product away and disposed in approved recycling centres.
Easy returns
Changed your mind? Returning a product is quick and simple. Plus, our customer care team are always on hand to help - just drop them a call or email.
Payment methods
We accept all the usual payment methods (Visa, Mastercard, American Express, Apple Pay, Google Pay) including Klarna and PayPal.
Star Deals TV Deals Computing Laundry Offers
Ordering a large kitchen appliance?
We offer various services with all Hotpoint & Indesit appliances to make life easier:
• Item delivered to your room of choice
• Unit unpacked and packaging recycled
• Choose a convenient 3 hour time slot
• Affordable connection services for washers, dryers, fridges/freezers and ovens.
We can even take your old product away and disposed in approved recycling centres.
Easy returns
Changed your mind? Returning a product is quick and simple. Plus, our customer care team are always on hand to help - just drop them a call or email.
Payment methods
We accept all the usual payment methods (Visa, Mastercard, American Express, Apple Pay, Google Pay) including Klarna and PayPal.
Informações de contato
3 - 5 Huxley Close, NN8 6AB, Wellingborough, Reino Unido
- 0800 368 9039
- enquiries@comet.co.uk
- www.comet.co.uk
4,2
Muito Bom
2 mil avaliações
Sem histórico recente de pedidos de avaliações
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Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da Comet
Thank you for this great review.
Kerry went above and beyond with her…
Kerry went above and beyond with her customer service and helped me wirh my queries as much as possible.
1 de maio de 2025
Avaliação não solicitada
Resposta da Comet
Thank you for this lovely 5* review, we are always pleased to hear when our staff have gone above and beyond.
Do not buy a HiSense TV from them…
Do not buy a HiSense TV from them online. Ours came to us damaged and we only found out when we opened the packaging and turned the tv on. The screen was all pixilated. Comet just passed us on to HiSense to either replace or refund and they have only sent a longwinded email blaming us for “not following the instructions” so instructions to turn on the TV ? Because that’s all we did and it was clearly faulty. So tread very carefully with both HiSense and Comet because both are clearly are happy to send out faulty products and then blame customers even though we gave them all the evidence they requested. Do NOT buy from them. Go to Curry’s or another similar retailer.
30 de abril de 2025
Avaliação não solicitada
Resposta da Comet
Thank you for sharing your experience, and we’re sorry to hear about the issues you encountered with your TV. However, we’d like to clarify that your order was delivered on 20th February, yet the damage was reported on 30th March—well outside the standard returns or damage-reporting period offered by most retailers, including ours.
Despite this, we made every effort to support you by escalating the matter to HiSense for further assistance, as manufacturers typically handle faults outside the retailer’s return window. While we understand your frustration with their response, we’d like to reassure you that Comet does not sell faulty products knowingly and always aims to resolve issues fairly within our policy terms.
We regret that we couldn’t meet your expectations on this occasion, but we stand by our processes and the support provided. If you’d like to discuss this further, please don’t hesitate to contact us directly.
Great experience with Comet
Great experience with Comet. Excellent customer service dealing with a return! Quick, simple, efficient and quick to confirm return and re fund. Thank you very much!!
15 de abril de 2025
Resposta da Comet
Thank you for taking the time to write this 5* review. We will pass this lovely feedback onto our customer service team as this is always great to hear.
Resposta da Comet
Thank you for taking the time to write this great review.
The product is amazing and speedy…
The product is amazing and speedy delivery too. It is amazing and would highly recommend this tv
14 de abril de 2025
Resposta da Comet
Thank you for this great 5* review, we hope to see you again soon!
Keeping you well informed about your…
Keeping you well informed about your order and delivery
14 de abril de 2025
Resposta da Comet
This is great news, thanks Rosanna.
Resposta da Comet
Thank you for this 5* review.
Price was good and delivery was quick
Price was good and delivery was quick. 4 star rating because only 1 of 2 items initially delivered however 2nd item was delivered the following day, great customer service. Would use again
11 de abril de 2025
Resposta da Comet
Thank you for this great review.
Easy to use website and delivery…
Easy to use website and delivery drivers where amazing
11 de abril de 2025
Resposta da Comet
Thank you Andrea, we hope to see you again at Comet!
The only problem was the delivery was…
The only problem was the delivery was late and then was delivered before 7am
22 de abril de 2025
Resposta da Comet
Thank you for your feedback, we are always looking at ways to improve our service.
Excellent price and free delivery
Excellent price and free delivery
Everything went smoothly
Delivery guy was friendly and helpful
Would definitely recommend to friends and family
I’ll definitely be using Comet again
9 de abril de 2025
Resposta da Comet
Thank you for taking the time to write this lovely review.
Resposta da Comet
Thank you for your feedback. I can see one of our customer service agents has sent you over the tracking details and proof of delivery.
Should you require any further assistance please contact enquiries@comet.co.uk
Good service from Comet
Happy with my new cooker which was cheaper than the same model from other suppliers. Kept informed throughout process. Polite and helpful delivery team.
31 de março de 2025
Resposta da Comet
Thank you for this lovely review!
Absolutely fantastic purchase
Absolutely fantastic purchase. Easy, fast delivery. Didn’t have to call up to chase. Lots of texts to keep me informed of delivery date and time. I would highly recommend
31 de março de 2025
Resposta da Comet
Thank you for taking the time to write this lovely review.
Refreshingly easy purchase from start…
Refreshingly easy purchase from start to finish. Competative price, easy online purchase, prompt delivery by a very pleasant, helpful driver. Great product.
16 de abril de 2025
Avaliação não solicitada
Resposta da Comet
Thanks Chris, we hope to see you again soon.
prompt delivery and very good customer…
prompt delivery and very good customer relations. I love your service, price and mode of payment.
3 de abril de 2025
Resposta da Comet
Thank you for taking the time to write this lovely review.
Resposta da Comet
Thank you for this great review, we are pleased to hear the issue was resolved in a timely manor.
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