We have used Consol Oils for a few years now and the ordering process is clear from the quote to the delivery. I have found their pricing to be competitive and fair. The service from the delivery team... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
First time I used this service and was out when oil was delivered. Tank was found and filled without issue which was mildly impressive. Everything happened as expected and the price was competitive.... Ver mais
As always a friendly, helpful, reliable, service. I have used Consuls for years, an excellent Company.
I will never use consols ever again! Ordered oil, had our money taken, waited a rediculous amount of weeks, no correspondence, fobbed off with excuses, in this time we actually ran out of oil, which... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
We cater for both commercial and domestic fuel oil supplies, difficult access deliveries and narrow Cornish roads are no problem for our fleet of mini tankers. We also supply Road Diesel, Red Diesel (Gas Oil) and Kerosene fuels from our depot in St Day.
Informações de contato
Plots 3 – 6 United Downs Industrial Estate, St Day, TR16 5HY, Redruth Cornwall , Reino Unido
- 01209 820274
- sales@consolsoils.co.uk
- www.consolsoils.co.uk
4,5
Excelente
239 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very stupidly I ran out of oil!
Very stupidly I ran out of oil and had no heating, I was afraid it may take a while before I could get a delivery to Lizard but after explaining my dilemma to Sue she said she would see what she could do and phone me back. I was delighted when she said she said next day. The oil has been delivered and John the driver could not have been nicer.
Excellent friendly service, I could not be happier and will make sure I never run out of oil again.
Melanie
18 de fevereiro de 2026
Avaliação não solicitada
Service is always friendly and reliable.
Service is always friendly and reliable; website simple to navigate. Jon is always helpful and kind.
20 de janeiro de 2026
Kept us well informed re delivery
Kept us well informed re delivery, although delivery a day late due to tanker breakdown.
I would recommend this firm
20 de janeiro de 2026
Late delivery
Late delivery; difficult to get you to top the tank up unless I let you apply for a credit reference - never an issue before.
19 de janeiro de 2026
Resposta da Consols Oils
Hi Terry,
Thank you for your feedback. Please accept our apologies for the late delivery.
Regarding the credit reference, we only perform a credit check for customers paying via direct debit, so we’re not sure what is being referenced here. If you could email your account number and/or delivery address to feedback@consolsoils.co.uk and explain the situation in a little more detail, we will be happy to take a closer look and address it.
Kind regards,
The Consols Oils Team
Timely and excellent service
Timely and excellent service. Much appreciated!
24 de janeiro de 2026
Avaliação não solicitada
A little disappointed
Our sensor broke and we unfortunately ran out of oil… with low temperatures and two children under 3, we purchased an emergency delivery at extra cost.
We called the next day to see if the delivery could be scheduled any sooner than 7 days away just to be told that our order hadn’t been processed yet so they couldn’t do anything to help.
We were so desperate (house dropped to 13 degrees and no hot water) that my partner purchased 100L of Consol’s forecourt directly.
Our order was then delayed by another two days and eventually arrived 9 days after we placed the order but no mention of any refund for the extra we paid for emergency delivery.
Fairly disappointed and unlikely to use again.
1 de janeiro de 2026
Resposta da Consols Oils
Hi Kat,
Thank you for taking the time to leave your feedback, and I’m very sorry to hear about your experience — especially given the circumstances with low temperatures and young children in the household.
I’ve passed the information you’ve shared on to the team, and someone will be in touch with you directly to discuss this further and provide a resolution.
In the meantime, if there is any additional information you’d like to share, please feel free to email us at feedback@consolsoils.co.uk.
Thank you again for bringing this to our attention.
Kind regards,
The Consols Oils Team
A fine Supplier with good people
A fine Supplier with good people. Could always sharpen prices!
6 de janeiro de 2026
Avaliação não solicitada
Excellent service as always
Excellent service as always. Delivery driver helpful and polite. Delivery time good even.
28 de dezembro de 2025
good service as always
21 de dezembro de 2025
Everything.
11 de dezembro de 2025
Great local store with everything you…
Great local store with everything you need. Staff are really friendly and helpful.
15 de dezembro de 2025
Avaliação não solicitada
Great service to a new customer
Am a new customer, and not having had consols visit my property, I gave a thorough description and photos of my tank and it's location, the driver was able to find it and ring once there to check. The ordering online was easy, their prices were lower, and the delivery sooner than expected.
27 de outubro de 2025
BRILLIANT SERVICE
24 de outubro de 2025
The driver was most helpful.
13 de outubro de 2025
Wrong access.
Delivery completed as ordered however wrong access to oil tank, was taken from neighbour's driveway.
8 de outubro de 2025
Very helpful delivery driver
10 de setembro de 2025
Amazing!!
I fully recommend Consol Oils. I have been dealing with Chris and he was super friendly, and helpful and the delivery of oil was really quick. The driver was also really friendly. Superb customer service all round!
17 de setembro de 2025
Avaliação não solicitada
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.