Ordering online was easy. Confirmation received first thing the following morning with a delivery date. I needed to change this, but this wasn't a problem for Coomers. The date was amended within half... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Great service, quick delivery. Coomers called to say when delivery would be made, staff were polite and really helpful. The delivery was on time and done efficiently. Every effort was made to deliver... Ver mais
A empresa respondeu
We have been using Coomers for a DIY project that we are currently working on. Initially we visited the Haslemere site for advice on the materials we would need. The guy behind the sales desk was... Ver mais
A empresa respondeu
I bought a bathroom suite from Coomers in Bordon about 6 years ago. However, the whole glass side panel of the shower enclosure shattered out of the blue. I called and spoke to Louise, bathroom sales... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Coomers builders merchants, provides top quality timber and building supplies to tradesmen, developers and the general public - Find out more online today!
Informações de contato
3&5 Woolmer Way, GU35 9QE, Bordon, Reino Unido
- 01420 482828
- info@coomers.co.uk
- www.coomers.co.uk
4,9
Excelente
815 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fence posts place over garden plants…
Delivery of Fence posts place over garden plants not as requested next to shed!
12 de maio de 2025
Resposta da Coomers Timber & Building Supplies
Dear David
Thank you for your recent order and for taking the time to review our online offering.
We are sorry to hear that your fence posts were delivered to the wrong spot and placed over your garden plants instead of next to the shed as requested. That's certainly not the service we aim to provide, and I understand how frustrating it must be.
One of our management team has tried to call you, and if possible could you ring back when convenient? We'd like to understand what went wrong and ensure it doesn't happen again.
Kind Regards
Martyn
E-Commerce Manager
Great customer service
Very helpful when I went in the Alton store when choosing the correct gravel. Very prompt delivery next working day.
9 de maio de 2025
Resposta da Coomers Timber & Building Supplies
Dear Mr Kevin
That's fantastic to hear! We're so pleased that the team at our Alton store was able to help you pick out just the right gravel. We pride ourselves on having knowledgeable staff who can guide our customers to the best choices.
And we're equally happy that your delivery was prompt and arrived the next working day. We know how important timely delivery is!
Thanks for taking the time to share your positive experience!
We look forward to helping you again with any future requirements.
Kind Regards
Martyn
Coomers Head Office
always very helpful drivers and great…
always very helpful drivers and great customer service
29 de abril de 2025
Resposta da Coomers Timber & Building Supplies
Dear Anon
That's wonderful to hear! We're really glad you've consistently had positive experiences with our drivers and customer service. It's always our goal to provide helpful and friendly service.
Thanks so much for taking the time to share your feedback!
We look forward to helping you again with any future requirements.
Kind Regards
Martyn
Coomers Head Office
Really helpful and good communication for online order.
Ordered online but only half the order was available. The store team called me to let me know and see if I wanted to do a partial collection. Then they called just before the bank holiday to let me know the whole order was in, really great! Also when loading the collection into the car the team were really careful and made sure it was secure without bumping my car interior.
28 de abril de 2025
Resposta da Coomers Timber & Building Supplies
Dear IKates
Thank you so much for your fantastic review! We're thrilled to hear that you had such a positive experience with your online order and collection.
We really appreciate your understanding when only part of your order was initially available, and we're glad our team was able to communicate effectively with you about it. It's also great to know that the follow-up call about your full order arriving was helpful, especially before the bank holiday.
We'll be sure to pass on your kind words to the store team regarding their care and attention when loading your collection into your car. They'll be delighted to hear their efforts to secure your items without bumping your car interior were noticed and appreciated.
Thanks again for choosing us!
Kind Regards
Martyn
Coomers Head Office
Resposta da Coomers Timber & Building Supplies
Dear Pauline
Thank you for your recent order and for taking time to leave a review of our click and collect service.
We are happy to hear that you found the whole process simple, and that your timber was brought out to your vehicle for you.
We look forward to helping you again with any future requirements.
Kind Regards
Martyn
Coomers Head Office
Driver very helpful
30 de abril de 2025
Resposta da Coomers Timber & Building Supplies
Dear Brenda
Thank you for your recent order and for taking time to leave a review of our online service.
We are happy to hear that you found our driver very helpful, they always do their best for our customers where possible.
We look forward to helping you again with any future requirements.
Kind Regards
Martyn
Coomers Head Office
Just moved in to the area and needed…
Just moved in to the area and needed some bits to start a project. I placed my order on line and very shortly after received a call to book my delivery. Arrived on time and off loaded where I wanted it. Will be back for more very soon. Great friendly local service.
30 de abril de 2025
Resposta da Coomers Timber & Building Supplies
Dear Michael
Thank you for your recent order and for taking time to leave a review of our online service.
Welcome to the area and thanks for giving us a try. We are happy to hear your thoughts and that everything arrived on time and offloaded to your needs. We always try and offer the best service we can and it's good to hear that's what you received.
We look forward to helping you again with your future requirements.
Kind Regards
Martyn
Coomers Head Office
Resposta da Coomers Timber & Building Supplies
Dear Samantha
Thank you for your recent order and for taking the time to leave a review of our online service.
It's great to know that you found our online service quick and easy, and that our staff were very helpful.
We look forward to helping you again with any future requirements.
Kind Regards
Martyn
Coomers Head Office
Really good experience all round
Easy to order online and very good communication about delivery. Lovely chap delivered with care and good humour. A really good experience all round.
19 de abril de 2025
Resposta da Coomers Timber & Building Supplies
Dear Alison
Thank you for your recent order and for taking the time to leave a review of our online service.
It's great to hear that you found it easy to order online, and we followed that up with good communication. Thanks also for the feedback on our driver, and we are glad you found the whole process a really good experience.
We look forward to helping you again with any future requirements.
Kind Regards
Martyn
Coomers Head Office
Resposta da Coomers Timber & Building Supplies
Dear Ian
Thank you for your recent order and for taking the time to leave a review of our online service.
It's great to hear that you have rated the service our team offers as excellent.
We look forward to helping you again with any future requirements.
Kind Regards
Martyn
Coomers Head Office
Resposta da Coomers Timber & Building Supplies
Dear Jonathan
Thank you for your recent order and for taking the time to leave a review of our online service.
It's great to hear that your experience was all good and that you would eb happy to recommend us.
We look forward to helping you again with any future requirements.
Kind Regards
Martyn
Coomers Head Office
Resposta da Coomers Timber & Building Supplies
Dear Sharon
Thank you for your recent order and for taking the time to leave a review of our online service.
It's so good to hear that you consider our service offering very reliable.
We look forward to helping you again with any future requirements or projects.
Kind Regards
Martyn
Coomers Head Office
Resposta da Coomers Timber & Building Supplies
Dear MM
Thank you for your recent order and for taking the time to leave a review of our online service.
It's great to hear that you received great service, were happy with our prices, and could not ask for more.
We look forward to helping you again with any future requirements.
Kind Regards
Martyn
Coomers Head Office
I have been using Coomers for years & they are a great company with quality service
I have been using Coomers for years & every experience has been great with friendly staff & a great range of products. Their delivery drivers do everything possible to put the items where you need them.
Overall a great company with quality service.
31 de março de 2025
Resposta da Coomers Timber & Building Supplies
Dear Mr Croker
Thank you for your recent order, and many more over the years, as well as taking the time to leave a review of our online service.
It's great to hear such feedback of our friendly staff, our range of products, and our drivers who will always do their best for our customers.
We look forward to helping you again in the future.
Kind Regards
Martyn
Coomers Head Office
Shower enclosure replacement
I bought a bathroom suite from Coomers in Bordon about 6 years ago. However, the whole glass side panel of the shower enclosure shattered out of the blue. I called and spoke to Louise, bathroom sales consultant, and she located my original order for me. I sent her photographs of the damaged shower enclosure. She promptly contacted the supplier and arranged for the shower enclosure to be replaced free of charge within 3-5 working days. It has been a really stressful experience, but Louise has been amazing and so efficient in dealing with it; great customer service that I cannot fault.
9 de abril de 2025
Avaliação não solicitada
Resposta da Coomers Timber & Building Supplies
Dear Siu Yip
Thank you for your feedback, after your recent experience with Louise from our Bordon Studio showroom team.
It's great to hear that Louise was able to help you so thoroughly with the issue that had arisen.
We look forward to helping you again with any future requirements.
Kind Regards
Martyn
Coomers Head Office
Delivered on time as agreed and load…
Delivered on time as agreed and load placed on the waiting pallet. no problems. Satisfied customer.
31 de março de 2025
Resposta da Coomers Timber & Building Supplies
Dear Nigel
Thank you for your recent order and for taking the time to leave a review of our online service.
It's great to hear that you everything went smoothly with your delivery, there were no problems and you were satisfied with the service provided.
We look forward to helping you again with any future requirements.
Kind Regards
Martyn
Coomers Head Office
great service
great service, driver rang to check where to drop it off, couldn't be faulted
29 de março de 2025
Resposta da Coomers Timber & Building Supplies
Dear Gareth
Thank you for your recent order and for taking the time to leave a review of our online service.
It's great to hear that you received great service, and that our driver was helpful with your delivery.
We look forward to helping you again with any future requirements.
Kind Regards
Martyn
Coomers Head Office
Easy online ordering and payment with…
Easy online ordering and payment with quick telephone follow up to agree delivery date. Delivery as agreed and goods as ordered. Couldn't be more simple.
28 de março de 2025
Resposta da Coomers Timber & Building Supplies
Dear Paul
Thank you for your recent order and for taking the time to leave a review of our online service.
It's great to hear that you found ordering and payment to be easy and that you appreciated the quick call to arrange delivery. We have tried to improve our online offering and are glad to hear it 'couldn't be more simple'.
We look forward to helping you again with any future requirements.
Kind Regards
Martyn
Coomers Head Office
Good timber; excellent delivery service
Good quality products. Great services team.
22 de março de 2025
Resposta da Coomers Timber & Building Supplies
Dear Larry W
Thank you for your recent order and for taking the time to leave a review of our online service.
We are happy to hear you were pleased with the quality of the items you purchased, and thank you for acknowledging our team and the service they offer.
We look forward to helping you again with any future requirements.
Kind Regards
Martyn
Coomers Head Office
Really easy to order and collect…
Really easy to order and collect straight away. Helpful staff.
9 de março de 2025
Resposta da Coomers Timber & Building Supplies
Dear Julia
Thank you for your recent order and for taking the time to leave a review of our online service.
We are happy to hear that you found our click and collect service easy to use, and that our in-store staff were helpful.
We look forward to helping you again should you have further requirements.
Kind Regards
Martyn
Coomers Head Office
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.