Absolutely rubbish company i can't believe it how they sell their policies and when something happens they say sorry accidental damage not covered, breakdown not covered blah blah blah... They send y... Ver mais
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Veja o que dizem as avaliações
It wasn’t Cover4less their customer service was brilliant I would give them 5 stars I can’t though because of the unacceptable wait time for the Indesit engineer two weeks for the call out to check... Ver mais
A empresa respondeu
I today took out insurance for all of my kitchen appliances on one simple policy. My previous insurer would not allow me to do this and was significantly more expensive. Cover-4-less.com allowed me to... Ver mais
We initially went with cover 4 less as it was cheap on the out set. However reading other reviews on here which turned out to be correct I cancelled the plan. We were within the initial 14 days so I... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Insurance cover for your everyday items. We are authorised by the Financial Conduct Authority and sell only genuine insurance products. Established 1992.
Informações de contato
Reino Unido
- www.cover-4-less.com
3,0
Bom
470 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to arrange
Easy to arrange. Well explained. You know exactly where you stand.
29 de dezembro de 2023
It was easy to set up this cover .I…
It was easy to set up this cover .I chose this company as it covered 5 appliances cheaper than doing them individually with our previous company .so very pleased .gives you peace of mind that everything is covered
15 de dezembro de 2023
One of the cheapest or the cheapest …
One of the cheapest or the cheapest around with the option of choosing 4 or more appliances with a 40 % discount!
14 de dezembro de 2023
It was quick and easy to sign up to and…
It was quick and easy to sign up to and reasonsble rates too plus I like the fact you can choose the amount of excess you pay ,!!
14 de dezembro de 2023
Polite and respectful
11 de dezembro de 2023
Only just joined them
Only just joined them . So we will see . I may be amazed for once or end up been disappointed . It is what it is
3 de dezembro de 2023
Avaliação não solicitada
Easy and straightforward to set up
Easy and straightforward to set up. The confirmation arrived swiftly and I am very pleased with their service.
1 de dezembro de 2023
Easy to sign up and insure lowest quote…
Easy to sign up and insure lowest quote that I looked out the only downside is your not insured really until after 30 days .
22 de novembro de 2023
Value for money and easy to set it up
I purchased the cover online but it was great to have someone actually calling you and making sure I was happy and asked if there was any questions from me… great
29 de novembro de 2023
Simple and easy process...
29 de novembro de 2023
I had my cooker hood brake down and it…
I had my cooker hood brake down and it was insured by cover-4-less. Initially when I reported this problem they tried to phone me up when I clearly stated that I am a vulnerable customer and not able to physically speak. All their communication was done in this way after about a week I finally got an appointment. They are now saying that it doesn't meet the terms it was insured under, and the extractor fan was used without the cooker hood filters which it hasn't been. As I'm not able to physically speak I feel I have been taken advantage of, they have no respect that I can't speak and keep calling me to communicate, I had to chase them up to find out what was happening with the fault. DO NOT USE COVER-4-LESS THIS IS A SCAM COMPANY THAT TAKES ADVANTAGE OF VULNERABLE PEOPLE. I WILL BE TSKING THIS CASE YO THE OMBUDSMAN
22 de novembro de 2023
Avaliação não solicitada
Resposta da Cover-4-Less
Dear My Syed,
Thank you for taking the time to share your feedback. We're sorry to hear about your experience and understand your frustration.
Our goal is to provide the best service possible to all our customers, regardless of their circumstances. We want to assure you that we treat all our customers equally and fairly, and your disability has no bearing on our service or decisions.
Regarding your cooker hood, our engineer's inspection found that it was heavily coated in grease and there was no filter present at the time of the visit. According to the manufacturer's instructions, regular maintenance, including the use of a filter and changing the filter regularly, is necessary to ensure the proper functioning of the appliance, as is the case with other appliances such as washing machine and tumble dryer filters for example.
Our policy does have an exclusion for items that are not maintained properly in accordance with the manufacturer's instructions. This is a standard clause in our policies and applies to all customers equally. It's in place to ensure that appliances are kept in good working order and to prevent avoidable breakdowns.
We understand that you believe the cooker hood was never used without a filter. However, the evidence from our engineer's visit suggests otherwise as there was no filter present when the engineer visited. The significant buildup of grease inside the unit indicates that it has either been operating without a filter, or if operated with a filter the filter was not changed frequently enough, which has unfortunately led to the units failure due to the build-up of a large amount of grease inside the unit.
We value your business however regret we were unable to meet your expectations on this occasion.
Kind regards
Cover-4-Less
Easy to set up my policy and not expensive
Set up my policy on line easy, quick and not expensive
16 de novembro de 2023
Rip off ……….
8 de novembro de 2023
JMCAbsolutely brilliant service from start…
Absolutely brilliant service from start to finish, the engineer who carried out the repair was so pleasant and knowledgeable, five stars all the way.
13 de novembro de 2023
Easy to use website ,affordable…
Easy to use website ,affordable payments , good coverage for all appliances
7 de novembro de 2023
Quick, easy cover
Cover is quick and easy to arrange online, and you don't need to supply the serial numbers of the appliances!
6 de novembro de 2023
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