Cover-4-Less Avaliações 

470
O TrustScore é 3 de um total de 5

3,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Absolutely rubbish company i can't believe it how they sell their policies and when something happens they say sorry accidental damage not covered, breakdown not covered blah blah blah... They send y... Ver mais

Avaliado com 2 de um total de 5 estrelas

It wasn’t Cover4less their customer service was brilliant I would give them 5 stars I can’t though because of the unacceptable wait time for the Indesit engineer two weeks for the call out to check... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I today took out insurance for all of my kitchen appliances on one simple policy. My previous insurer would not allow me to do this and was significantly more expensive. Cover-4-less.com allowed me to... Ver mais

Avaliado com 4 de um total de 5 estrelas

We initially went with cover 4 less as it was cheap on the out set. However reading other reviews on here which turned out to be correct I cancelled the plan. We were within the initial 14 days so I... Ver mais

Detalhes da empresa

  1. Corretor de seguros
  2. Agência de seguros domiciliares
  3. Corretora de seguros

Informação fornecida por fontes externas variadas

Insurance cover for your everyday items. We are authorised by the Financial Conduct Authority and sell only genuine insurance products. Established 1992.


Informações de contato

3,0

Bom

O TrustScore é 3 de um total de 5

470 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,0

Todas as avaliações

(470)

6 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

New Customer

A Customer Service Advisor contacted me by 'phone as advised in the Contract to ensure that there were no questions i still needded to be answered before taking out the Household Appliance insurance. He was clear and friendly in his approach.

3 de janeiro de 2023
Avaliado com 5 de um total de 5 estrelas

Excellent service.

When my cooker broke down recently they organised an engineer very quickly who was very polite and professional and he got it sorted quickly. Highly recommended.

20 de dezembro de 2022
Avaliado com 5 de um total de 5 estrelas

They were very helpful

They were very helpful when I accidentally clicked on a purchase when I didn't mean to choose that one. They contacted me straight away and sorted my actual.chouce out with no trouble at all.
Very happy customer indeed.

2 de dezembro de 2022
Avaliado com 5 de um total de 5 estrelas

Have been with Cover for Less for 3…

Have been with Cover for Less for 3 years now, had two repairs needed, once on my tumble dryer which was making a terrible screeching sound, this was replaced for me within a couple of days, I was please it was so quick and everything went very smoothly. Recently my washing machine stopped heating the water, the engineer came and took the machine apart and replaced a heating element and got it all back up and running again, very please with everything.

15 de novembro de 2022
Avaliado com 1 de um total de 5 estrelas

Have your receipts for your goods handy or don't bother

Moved to Cover-4-Less after being a customer with Domestic & General for almost 10 years. Save your time if you don't have receipts for the goods that you want to insure. I had a lengthy discussion with the sales team before I moved and at no point was this mentioned. Was told that their services would be like-for-like with my plan with D&G after I went through what I had with them....... total lies.

Oh, and if you claim within the 1st year, they want the full premium paid in advance.

8 de dezembro de 2022
Avaliação não solicitada
logotipo da Cover-4-Less

Resposta da Cover-4-Less

Dear Mrs KcKinley,

Thank you for your review.

When you called to make a claim we asked you whether you had proof of purchase for the item you were claiming on, or whether you had the insurance schedule from Domestic and General as proof that you owned the item previously. At this point you terminated the call so we were unable to assist you with this any further.

We accept a variety of ways for you to show that you do in fact own the item and these two methods are one of many, unfortunately as you terminated the call we were unable to explain these any further for you.

With regards to your allegation that we lied to to during a call you had with us, we have a record on file of a call you made in which you asked various questions about the cover provided and we answered these honestly and to the best of our knowledge. We have never claimed that our policies are "like for like" with any other insurer. In fact this would be highly unlikely across any insurer as insurers often copyright their terms and conditions and we therefore would simply be unable to "clone" any other insurers policy terms.

All insurers offer differing cover, inclusions and exclusions. We explained to you that the summary of all inclusions and exclusions is contained in the two-page Insurance Product Information Document, this is a very simple document and the exclusions are on page 1 in bullet points, the layout is the same across all insurers to allow you to easily compare cover provided. You confirmed you read this document when you purchased the cover online.

We are sorry if we have not met your expectations on this occasion. We can confirm we have now resolved the matter as you requested and trust this is now to your satisfaction.

Kind regards

Cover 4 Less

Avaliado com 5 de um total de 5 estrelas

Good service

Easy to arrange call out via customer services line
Person that came was a qualified Neff engineer and completed the job swiftly

8 de dezembro de 2022

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