As a seller, we found that we always had to contact the company to ask to be paid because they never paid on time. Also, recently they increased their commission on our orders to 30% (it's ridiculousl... Ver mais
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Veja o que dizem as avaliações
I have had great experiences with Creoate. usually everything goes pretty smoothly. And when things didn't I got fantastic customer service from Fassal who answered my chat request immediately and res... Ver mais
A empresa respondeu
I have recently signed up as a buyer and I had a concern about changing my shipping address as we are moving business premises. However, I contacted Creoate via live chat and Rachel couldn't have been... Ver mais
A empresa respondeu
This is the first time I have used Creoate and ran into a problem with my order. The amazing Fassal reached out and asked how he could help. He was so supportive and explained everything so I felt co... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre CREOATE
Escrito pela empresa
Retailers can discover and buy products from independent makers and manufacturers from across Europe, UK and USA.
RISK-FREE WHOLESALE FOR YOUR BUSINESS. With over 200,000+ products, 5,000+ brands and 100+ categories we create the unlimited shopping aisle for you to rock the retail world. We ship to the US, the UK and the EU
Informações de contato
70 Clifton Street, EC2A 4HB, London, Reino Unido
- hello@creoate.com
- www.creoate.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 46% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
waste of time
waste of time, placed an order with this credit terms which was approved then they remove it

Resposta da CREOATE
Great Customer Service
Fassal, the live chat customer service representative, was exceptionally helpful. He's not only knowledgeable about the product but also very patient and thorough in answering all my questions. What impressed me the most was his ability to provide detailed information The communication was clear, concise, and reassuring, which immediately put me at ease. Especially when I had a few questions about the product and delivery options,

Resposta da CREOATE
Very polite and helpful
Fassal was very helpful today. Helped me solve a problems and all chat comunication was very polite and respectful. Thank you

Resposta da CREOATE
Excellent customer service received by Rachel
Excellent customer service received by Rachel.
Super professional and helpful and was able to amend a problem I had made by mistake extremely swiftly.
I would highly recommend!

Resposta da CREOATE
Great experience and support
Great experience and support. Thank you Rachel for solving my problem so quickly! I really apreciate.

Resposta da CREOATE
Fassal was very helpful and expedient…
Fassal was very helpful and expedient in solving my issue.

Resposta da CREOATE
I was in a hurry and needed a quick…
I was in a hurry and needed a quick response. Fassal respected my urgency and quickly provided the information I needed.

Resposta da CREOATE
Thank you for a great customer service.
Thank you for a great customer service.

Resposta da CREOATE
Phenomenal customer service
Thoroughly impressed by Creoate’s customer support. They employ the best of the best. Kind, patient, professional people with a positive attitude and tremendous work ethic. Interacting with them is always a pleasure, especially this latest experience.

Resposta da CREOATE
Fassal was very helpful and kind
Fassal was very helpful and kind. Good customer experience.

Resposta da CREOATE
Scammers the company and the credit…
Scammers the company and the credit company don’t work with them. As an experience customer they are just rip of the sellers and the buyers the trade account is via 3rd party and they give a credit limit and been changed after 1 day. So it was approved a day before and the next day declined just a joke.
Update:
After seeing your response a line of credit is been provided after more checks has been made at checkout you can’t tell that this decision has changed overnight scammers both companies. Trying to remove my feedback as you know is true.

Resposta da CREOATE
Absolutely disgusting company
Absolutely disgusting company! I bought from them as a buyer. Orders would regularly not turn up and they would then refund money minus their service fees and delivery for orders I never recieved! They tried to send a bailiff to my company twice for bills that had been paid - I then had to pay extra fees for this. They add extra money onto your account saying you owe it even though you have paid it and have the proof but they still try to take more money! Customer service is very rude and absolutely no help. Looks like they make a business out of scamming people. Do not shop with these. Faire is so much easier to buy from and has most of the same sellers - never had an issue with them and their customer service is brilliant

Resposta da CREOATE
Speedy help
Fassal was very helpful and helped me with my query immediately.

Resposta da CREOATE
Efficient and knowledgeable problem resolution
Fassel was amazing! He was very efficient and was able to help me resolve an issue that I have been working two months to get resolved. With no response from the supplier and my rep being no longer with the company. I had no idea how to get this resolved. He was able to handle it very quickly and one conversation.

Resposta da CREOATE
Terrible customer service Americas
Terrible customer service. Do not buy from them if you are in the United States!! You will never get your order and never hear anything from anyone at this company.

Resposta da CREOATE
Customer Services communications
Customer Services communications with Creote have always been good. Today with Fassal, speedy and responsive to our request.
A company that supports small businesses.

Resposta da CREOATE
Absolutely disgusting company
Absolutely disgusting company.
The sent bailiffs to me after the wouldn't accept a monthly payment. However, they accepted the exact payment plan through the county court (waste of time)
I then paid said debt, infact I overpaid, then they sent a further court letter saying I owed money.
Sent over 15 email, NO ONE REPLIED
THEY SENT BAILIFFS AGAIN EVEN THOUGH I PAID IN FULL AND OVER PAID MONTHS BEFORE.
They gentleman who came to visit me was absolutely lovely, showed him I paid and over paid and he said you know what, this company is TERRIBLE for doing this, people pay their balance and they still send county court out.
Fassal was extremely helpful
Fassal was extremely helpful. He made it simple and quick! Thank you Fassal! 🤩😊

Resposta da CREOATE
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