Outstanding service, going out of their way to help with a garment for my son. Totally brilliant. Thank you to Sophie for your excellent customer service. It was really appreciated :)
A empresa respondeu
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Veja o que dizem as avaliações
Crewroom quality has dropped massively. They used to supply quality rowing kit. When I ordered 2x identical elite shorts, firstly the wrong size arrived, the replacement then arrives in a completely d... Ver mais
A empresa respondeu
Things arrived, but communication about delivery was confusing and sometimes sent after things had already been delivered. Kit looks fine, but some more info on leg length and rower height in size cha... Ver mais
Bought a Hi-Viz Gilet last year. Exactly what I was looking for to use both in a boat and on the bike. Excellent quality, correct sizing, delivered on time. I also found the telephone advice when buyi... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Back in 2000 we began life as a kit shop and juice bar set up for local rowers in Putney. Today we're producing performance training and racing clothing for rowers, runners & general outdoor lovers across the world. Our company is founded on passion, determination and innovation. It’s derived from our heritage in rowing and it's at the heart of everything we do – in our attention to detail, our considered approach to product design and fabrics, and our genuine love of the outdoors. It’s what sparked the idea behind the brand and it’s what drives us forward – like every great athlete – to work hard and to be the best at what we do. Come take a look.
Informações de contato
Crewroom HQ, Embankment Studios Putney, SW15 1LB, London, Reino Unido
- 020 8877 3888
- enquiries@crewroom.co.uk
- www.crewroom.co.uk
4,2
Muito Bom
223 avaliações
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Respondeu a 100% das avaliações negativas
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High quality and attention to detail
I’ve had few orders from Crewroom - arrives quickly, very high end quality materials and great stitching. The attention to detail is impeccable. I highly recommend this sportswear!
23 de abril de 2023
So helpful
There was a problem with the order but the shop was so helpful when I called and sorted out the problem immediately
2 de abril de 2023
Would 100% recommend!
Delivery was quick, so easy to order from and the general quality of the clothing is amazing!
2 de abril de 2023
No Fuss leggings
No problems with service but No Fuss Leggings were very disappointing. This is the fourth pair I've bought over the last six years or so. The material must have changed since it's far more lightweight, slightly see through and just feels like poorer quality. This pair are also smaller than previous pairs despite being apparently the same size, and the fit is not the same, loose around the ankles. I'm glad I bought them in the sale, at £30 I can live with it but if I'd bought at the full price, they'd be returned. A real shame because I've absolutely loved all my previous pairs.
2 de abril de 2023
I use Crewroom seat for kayaking
I use Crewroom seat pad for kayaking. Only seat I have found that is remotely comfortable. I would thoroughly recommend it.
24 de março de 2023
Resposta da Crewroom
Dear Simon,
thank you for the 5 star review!
We are pleased that you enjoyed the seat pad and that it met your expectations!
Regards,
Crewroom
Resposta da Crewroom
Thanks for the 5 star review. We glad you had such a positive experience with us.
Resposta da Crewroom
Excellent to hear, thanks for leaving such a positive review :-)
I requested and paid for two hats
I requested and paid for two hats, only one was sent and it was received dirty. While you have a wonderful product, clearly you are struggling with distribution issues.
24 de março de 2023
Resposta da Crewroom
Hello Michele,
I’m so very sorry about this.
Unfortunately we had a new member of staff shipping on that day and she took product from the event incoming stock rather than from our shop inventory. She also only sent you one product.
I believe you were looked after by customer service straight away and the hats were dispatched same day.
Again apologies.
Great quality products.
24 de março de 2023
Resposta da Crewroom
Many thanks for the 5 star review. We are glad you love your product(s).
Crewroom product
Whilst I sadly had to send the item purchased back to Crewroom the service from ordering to delivery was very good, hence the score.
24 de março de 2023
Resposta da Crewroom
Sorry to hear that the products you purchased were not suitable. But thanks so much for the positive score relating to your experience with us we really appreciate it.
Good customer service
Good customer service. Despite an item being out of stock, they got in touch to help me organise a replacement.
4 de março de 2023
Resposta da Crewroom
Thanks Mark for the 5 star review. We are glad our team managed to resolve your issue.
good quality kit.
good quality kit.
The top I ordered was a large (which is the size I always order) but it is too big and seems more like an xxl.
1 de março de 2023
Resposta da Crewroom
Many thanks for your positive review, and thanks for the product feedback, we will pass this on to our product team.
Great Quality
Super fast delivery and excellent quality of clothing. Really comfortable. Thank you
22 de fevereiro de 2023
Resposta da Crewroom
Many thanks for the 5 star view. We really appreciate you taking the time posting your positive experience.
Good quality and service, good fit
Prompt service, good price, and even tho' a sale item, much reduced, range of sizes available.
27 de fevereiro de 2023
Resposta da Crewroom
Thanks so much for the positive review. We are glad that you found something suitable and are happy with your purchase.
Resposta da Crewroom
Thank you so much for the 5 star review. We are so happy that you are pleased with your order.
Quick delivery & item as expected
3 de fevereiro de 2023
Resposta da Crewroom
We really appreciate you taking the time to leave us a 5 star review. We hope to be of service again soon.
Prompt service
1 de fevereiro de 2023
Resposta da Crewroom
Thanks for leaving a 5 star review. We are glad your were happy with the service your receive.
Product was not as it looked on your…
Product was not as it looked on your website! And it has cost me £10 extra for postage.
Vanessa
27 de janeiro de 2023
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