I have been shopping with Cristianzerotre for a few years now and they have never disappointed! Shipping is fast and if I ever had to do a return the process has been smooth. I just recently had to do... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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I have been shopping with Cristianzerotre for a few years now and they have never disappointed! Shipping is fast and if I ever had to do a return the process has been smooth. I just recently had to do... Ver mais
A empresa respondeu
I lost my shoes at work and they were gone the next day. I had a $19.90 discount that brought the price down to $179.10. I reached out in August 2026 I wrote an email and all i got was a sorry back an... Ver mais
Acquisto fantastico, non solo nel prodotto scelto, nel mio caso Calipso 300, stupende, ben fatte e di ottima qualità, ma la consegna, considerato il periodo di ferie, è stata più che veloce. CRISTIA... Ver mais
acquisto fatto il 14/02 e ricevute il 24/02, questo è l'unico motivo per cui le stelle sono 4 e non 5. Qualità percepita delle scarpe molto alta, sono rimasto ben impressionato... suggerisco sol... Ver mais
A empresa respondeu
Italian Brand. CRISTIANZEROTRE. Sneakers, clothing, accessories and more..
Via Fossi a Pontenuovo, 14, 80139, Napoli, Itália
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 31% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
They have awesome customer service and get the job done fast I love this company will be ordering again

Resposta da CRISTIANZEROTRE
Beware !!!! My child ordered shoes 2 weeks ago still nothing ! Can’t locate order or track it. Calling bank for fraud!!!

Resposta da CRISTIANZEROTRE
They helped me when I ordered the wrong size by mistake this was the best customer service i have ever seen

Resposta da CRISTIANZEROTRE
I love my boots they came within 3 days of my order date an the fit well I love them!

Resposta da CRISTIANZEROTRE
Even though you can’t return the shoes for an exchange and on top of that they take $19 of the return out of your money sucks. But as far as the customer service goes it’s outstanding! They responded to my emails expeditiously and even helped me choose the size that I needed which was very much appreciated. The only reason I gave four stars is because of the $19 they take out of your money especially if I’m reordering for a different size.
BUYERS BEWARE!!! My child ordered a $179.00 pair of shows and never received them nor did we receive a refund.

Resposta da CRISTIANZEROTRE
I absolutely love my boots I’m mad i didn’t order sooner i love how they respond to emails right away just great hospitality

Resposta da CRISTIANZEROTRE
Customer services is great I did get the help that I needed right away

Resposta da CRISTIANZEROTRE
They helped me track my package and make sure it was coming on time it is a very good company i think it’s one of the best and the shoes are perfect and cheap. Wonderful!!

Resposta da CRISTIANZEROTRE
I received the shoes on 8/5/24; however, they were too small. There was not a receipt nor return label in the box. I went to the website to see their return/exchange policy and they were closed for the summer (crazy right?!). I started a chat to inquire about returning. Being that we are in two different time zones, I closed the chat and waited for a response via email (as stated on their chat box). I never received the link that they claim to have sent me and I am stuck with shoes that are too small because I am outside of their 15-day return window.

Resposta da CRISTIANZEROTRE
Returned my shoes, they told me that they will refund my money within 10 days. We are now more than a month further, still haven’t got my money back. Also they’re not responding in my mails. Like how difficult is if to refund a customer’s money??????

Resposta da CRISTIANZEROTRE
Amazing customer service!!! My shoes came with the wrong laces, i emailed them and i got an reply soooo fast, plus they are so sweet !! Really fast shipping, amazing overall! I will definitely order from them again!
My shoes are amazing and great quality. Excellent customer service and communication. My first package shoes were lost in the mail. Customer service was amazing by shipping out another pair rather quickly. I’ll definitely be ordering more shoes in the future.
Everything went well, fast shippement. Very nice item. And customer support is the best. Thank you
i made a mistake they fixed it with no problem
Excellent customer service still exist that’s all I can say, I ordered the wrong shoe size for my teenage boys immediate response back once I emailed them immediately took action and my boys correct sizes of shoes is on the way very much. Appreciate the customer service. I will definitely be ordering again.
Franchement le personnel est super gentil et sont à l’écoute je recommande 😊
I literally just purchased the Strong 300 Limited Edition sneakers 10 mins ago in the wrong size! However, I sent an email directly after explaining my situation and they replied immediately notifying me that my size was now changed to the correct size! I haven’t received the sneakers yet of course, but the customer service is a 10/10! I can’t wait to receive my shoes!
I love my shoes, and shipping was super fast. When I initially purchased the shoes the lace had a noticeable snag. When I first reached out the customer service rep stated they did not see an issue with the string. However, I was able to show where the lace was impacted. Long story short, the team immediately replaced the strings and I received new ones within the week. Will purchase from again.
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