Crown Paints Avaliações 

640
O TrustScore é 2.5 de um total de 5

2,5

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I been using trade crown products for over 30 years but no MORE. It’s totally ridiculous how poor the emulsions are, what are you doing Crown… I will not be buying anything else from you,i... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

As a pro painter i would strongly suggest staying away from any cheap or white crown products especially there white emulsion from wikes.. I wouldnt give my 6 yr neice there white emulsion to use its... Ver mais

A empresa respondeu

Avaliado com 2 de um total de 5 estrelas

Went to Crown Decorating Centre in Cambridge. The team were amazing and had colours mixed up in no time. The problem is the colours themselves. We painted walls with snowdrop 4 years ago and wanted to... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I had the misfortune to buy a defective tin of non drip gloss. I phoned Crown paints and was answered by a real human being - worth four stars on its own!! I explained the problem that I had found an... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Fabricante de tintas
  2. Loja de decoração de design de interiores
  3. Loja de tintas

Sobre Crown Paints

Escrito pela empresa

We help everyone paint their own possible

At Crown, we believe that every pot of paint is brimming with potential. And we want to put that in the hands of everyone. Because with paint, you can change a room, change a mood, even change a life.

That's why we want to inspire people to paint their world better, braver and beautifuller (yes, that's not a word, but this is paint, you can do anything).

Whether you're a DIYer, a Pro or part of the Crown family, we're committed to supporting you. Not just with our wonderful paint but by giving you everything you need to open up new opportunities each day.

We know what a positive difference we can make to people and our planet, so we'll keep pushing what's possible.

Now and always,
it's not just paint, it's personal.


Informações de contato

2,5

Ruim

O TrustScore é 2.5 de um total de 5

640 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

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2,5

Todas as avaliações

(640)

56 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent service Sydenham

Thanks to Mollie and the team at the Lower Sydenham branch. Very helpful with selecting the correct paints for my latest project. Highly recommended will be using them again..

10 de abril de 2024
Avaliação não solicitada
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Resposta da Crown Paints

Good Morning Roger, Many thanks for taking the time to write your lovely review. We are very pleased to read such a positive review and about the experience you had in branch. I will forward your comments on to the Sydenham branch for them to see also. Hope you enjoy the rest of your day!

Avaliado com 5 de um total de 5 estrelas

Superb Manager Crown Swindon

I would like to share my experience through many years at Crown paint store.

I am a Painter and Decorator from Swindon with over 33 years experience in the trade and l have always purchased from Crown centre in swindon wilts.

Anita Walkden who is the Manager at crown there and in my humble opinion has the patience of a saint and she always does her upmost best to accommodate my extremely fussy needs and she does a great job and she will try her hardest at getting anything that l would need in my trade and she does this so well and without any fuss its in the shop within a day or so. Now this is how Customer Service and care should be.

Plus Anita is always happy too.

Crown l hope you value my opinion because she is a rare Gem.

Many customers have said the same and this is why l Enjoy coming into your centre for materials needed.

Thank you. J

21 de maio de 2024
Avaliação não solicitada
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Resposta da Crown Paints

Good Morning Jayson, many thanks for taking the time to write your lovely review. We are very pleased to read such a positive review and about the experience you had in branch. I will forward your comments on to Anita from the Swindon branch for them to see also. Hope you enjoy the rest of your day

Avaliado com 1 de um total de 5 estrelas

Have lost hours and hours trying to…

Have lost hours and hours trying to cover a pale off white paint with Crown pure brilliant white, simply does not cover. Patchy and sticky (yea we’ve stirred it properly) - absolutely would not recommend, a simple job (that we need to finish asap before a kitchen fitter) has taken so much longer than needed, now ditching the crown and going back to the diy shop to buy replacement paint, total rubbish, avoid. Will NEVER buy crown again.

EDIT: Thanks for the stock reply *eye roll* No I will not waste even more time contacting your customer services for them to fob me off - unless they have a time machine they can use to replace the days I've wasted on your sub-standard product?? Maybe instead you should ask your technical team to look at your mix - so many complaints about the same thing, not solved by directing people to customer service.

19 de maio de 2024
Avaliação não solicitada
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Resposta da Crown Paints

Good Morning Zara, Thank you for taking the time to leave a review. We do not want any of our customers to be disappointed with our paint, therefore please can I ask you to contact our customer services on the below email address so that we can look into this for you. customer.care@crownpaints.co.uk
Kindest Regards

Avaliado com 1 de um total de 5 estrelas

Worst paint ever

Worst paint ever! Do not use.. tried doing a second coat and the paint is literally peeling off. I never use anything so s*** in my life

18 de maio de 2024
Avaliação não solicitada
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Resposta da Crown Paints

Good morning Claire, thank you for taking the time to leave a review. We do not want any of our customers to be disappointed with our paint, therefore please can I ask you to contact our customer services on the below email address with details of the paint you purchased and where from so that we can look into this for you. customer.care@crownpaints.co.uk
Kind Regards

Avaliado com 1 de um total de 5 estrelas

False advertising…Painted almost the whole house in a…

I’ve already spoken to customer sever! No help whatsoever!.

Painted almost the whole house in a satin paint which at the time on the tin said “stays white” only to return back to the stores to find out the product was re marketed and a total brand change, saying “long lasting white. I originally purchased this paint because it clearly stated stays white and now it’s long lasting. Clearly the product is not stays white. Have to chose another brand now and re paint the whole house. False advertising!

25 de abril de 2024
Avaliação não solicitada
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Resposta da Crown Paints

Good Morning Peter, thank you for taking the time to write your review. We want our customers to be happy with our products, therefore please can I ask you to contact our customer services on the below email address so that we can look into this for you. customer.care@crownpaints.co.uk
Kind Regards

Avaliado com 1 de um total de 5 estrelas

Crown White Easy Clean Paint

Used Crown White easy clean, I'm on the third coat and it's still not covering the light colour walls. I've bought some White Dulux opacity 10litres for just £10 more than the Crown 2.5litres, I know this works. Wasted my time and money will definitely never buy White paint from Crown again. My lounge and bedroom was decorated with Crown paint and it were brilliant coverage.

3 de maio de 2024
Avaliação não solicitada
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Resposta da Crown Paints

Good morning, we are sorry to read of your disappointment, please pop us over an email on the below email address and we will be happy to help you with this and hopefully rebuild your faith in our brand. customer.care@crownpaints.co.uk

Avaliado com 5 de um total de 5 estrelas

Chesterfield branch is great these…

Chesterfield branch is great these days, helpful manager and a very helpful new employee chap with long hair make visits here excellent.
I like this shop

12 de abril de 2024
Avaliação não solicitada
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Resposta da Crown Paints

Good morning, This is great. Thank you for taking the time to write your review. We are very pleased you are thrilled with the service from our Chesterfield team & we will pass on your lovely comments :) Have a lovely day

Avaliado com 1 de um total de 5 estrelas

Bought a 5l tin of crown matt pure…

Bought a 5l tin of crown matt pure brilliant white for 2 small built in cupboard walls. I was shocked at how bad the coverage was. The paint was thin and lacking pigment. The amount of paint on the dust sheet was a testament to this. I had previously decorated a living room, hall stairs and landing with Wickes paint, 100x more from 6 small walls than the entirety of that.
The 2nd coat after leaving the first to dry adequately was taking the first coat off. I estimate 4 coats will be needed at this rate. Will not be buying Crown again and with 68% of those reviewing giving 1 star, I guess I'm not on my own.

28 de abril de 2024
Avaliação não solicitada
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Resposta da Crown Paints

Good Afternoon Mark, thank you for taking the time to leave a review. We do not want any of our customers to be disappointed with our paint, therefore please can I ask you to contact our customer services on the below email address with details of the paint you purchased and where from so that we can look into this for you. customer.care@crownpaints.co.uk
Kind Regards

Avaliado com 5 de um total de 5 estrelas

Richard ( manager ) Wisbech Branch

I visited the crown paint shop in Wisbech , I was served by Richard the manager, and I would like to say what a thoroughly lovely and helpful man he was . He advised me on colour schemes and even made a paint to the exact colour of a material swab I had with me . Will definitely use again . Thank you

22 de abril de 2024
Avaliação não solicitada
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Resposta da Crown Paints

Good Afternoon Wanda, any thanks for taking the time to write your lovely review. We are very pleased to read such a positive review and about the experience you had in branch. I will forward your comments on to the Wisbech branch for them to see also. Hope you enjoy the rest of your day!

Avaliado com 1 de um total de 5 estrelas

The worst paint I have ever used in the…

The worst paint I have ever used in the 52 years on this planet I've never known anyone who's had to sand emulsion paint the paint is a joke. I will be therefore starting all my conversations with people with "hello don't ever buy crown paint how are you" I've literally lost days of my life due to the poor quality of this product

21 de abril de 2024
Avaliação não solicitada
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Resposta da Crown Paints

Good Morning Mark, so sorry to read this review. Please can I ask you to contact us on the following email and we will look into this for you as we don't like our customers being disappointed. Customer.care@crownpaints.co.uk
Kind Regarfds

Avaliado com 2 de um total de 5 estrelas

The formula has changed

I bought Crown matt emulsion in Spotlight a while back and it was great. I recently bought another tin of exactly the same but this one seems to be more matt than the first one. Any touching up shows up very badly and now my wall is patchy in a certain light. I thought I'd bought the wrong sheen, but I checked and they're both matt emulsion, but the formula seems to have changed. Now I've 5L that I can't use and a patchy wall. Not happy.

9 de abril de 2024
Avaliação não solicitada
logotipo da Crown Paints

Resposta da Crown Paints

Good Morning Sandi, I am really sorry to read your comments regarding the finish of one of our paints. We genuinely care about our customers and would like to look into this for you. Please can I ask you to take the time to contact our customer services department on the below email address.

customer.care@crownpaints.co.uk

Kindest Regards

Avaliado com 1 de um total de 5 estrelas

Poor quality premium paint

I've purchased two pots of Crown Crafted Family Tree.

Unfortunately despite mixing well the first application has poor coverage and seems very watery.

Is this normal? It certainly is different to all other paints I've used before and I am shocked at the coverage given that it is a premium paint at £36 a tin.

15 de abril de 2024
Avaliação não solicitada
logotipo da Crown Paints

Resposta da Crown Paints

Good Morning Mark, We are sorry to hear that you have experienced a problem after using our Crown Paint products, however if you could please contact our Customer Relations Team with the details of the product and the batch number we will try and resolve the issue for you. The batch number can be found ink jetted onto the lid or the barcode label and begins with the letter 'P' followed by a series of numbers. The email address is customer.care@crownpaints.co.uk
Kind Regards

Avaliado com 1 de um total de 5 estrelas

Rubbish paint and I mean pure rubbish

Rubbish paint and I mean pure rubbish, first time using crown paints and it will be the last I usually use Delux Diamond matt now that's what you call paint easy applied as the old saying goes you get what you pay for..

12 de abril de 2024
Avaliação não solicitada
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Resposta da Crown Paints

Good Morning Dermot, Thank you for taking the time to leave a review. We do not want any of our customers to be disappointed with our paint, therefore please can I ask you to contact our customer services on the below email address so that we can look into this for you. customer.care@crownpaints.co.uk
Kindest Regards

Avaliado com 5 de um total de 5 estrelas

Recommend Crown Manchester

I visited the Manchester branch today - the staff were knowledgeable and helpful, and gave me all the time I needed to pick the right colours and finish. They helped me to choose sundry items that were right for my requirements too. Thank you to Paul for your help, and for being so supportive and patient.

12 de abril de 2024
Avaliação não solicitada
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Resposta da Crown Paints

Good morning Lisa, this is great. Thank you for taking the time to write your review. We are very pleased you are thrilled with the service from our Manchester team & we will pass on your lovely comments :) Have a lovely day

Avaliado com 1 de um total de 5 estrelas

It's rubbish the satin is more like a…

It's rubbish the one coat satin brilliant white more like a gloss and is so thin im.on the 3rd coat already and will need another and yes I prepared things like i should so certainly isnt one coat like it states false advertising if u ask me selling something that doesnt do as described i will.never use crown again expensive but no better than home brands stick to what I knows good

11 de abril de 2024
Avaliação não solicitada
logotipo da Crown Paints

Resposta da Crown Paints

Good afternoon Sandy, I am really sorry to read your comments regarding the quality of one of our paints. We genuinely care about our customers and would like to look into this for you. Please can I ask you to take the time to contact our customer services department on the below email address.

customer.care@crownpaints.co.uk

Kindest Regards

Avaliado com 5 de um total de 5 estrelas

Crown easy clean multi surface emulsion. superb

We are updating our oak kitchen and have had end panels, cornice, pelmets and plinths made from MDF. We were advised to use an acrylic primer as our first coat and we then chose Crowns easy clean range multi surface emulsion. Colour city break. which is a nice grey. We are so impressed. The paint seems to be really luxurious and the finished result was so smooth it looks like it has been spray finished. We are now planning on using this on our skirting boards and door linings. It looks really classy

6 de abril de 2024
Avaliação não solicitada
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Resposta da Crown Paints

Good morning Sue, thank you so much for taking the time to write this fantastic review, we really do appreciate your feedback. Have a great day!

Avaliado com 5 de um total de 5 estrelas

Crafted by crown paint

Crafted by crown paint - game changer!
I have a large kitchen, because the paint is so nice it only needed one coat and only took half a tin! The colour is stunning too!

9 de abril de 2024
Avaliação não solicitada
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Resposta da Crown Paints

Good morning Carlie, thank you so much for taking the time to write your review, we really do appreciate your feedback. Have a great day!

Avaliado com 1 de um total de 5 estrelas

Crown Full Undercoat Experience

Bought a 1 litre can of Crown Full Undercoat because my usual brand was out of stock. Sadly, I found this product left too many drips on the wooden chair I was painting. Even after switching from a round brush to a conventional brush, the paint still ran. The only way I could fix this was to let the paint dry for two days and then completely flat the chair surface with 1200 grit wet and dry paper used dry. I don't know whether I got a bad batch but in over 50 years of painting, my experience means that I won't use this product again.

11 de abril de 2024
Avaliação não solicitada
logotipo da Crown Paints

Resposta da Crown Paints

Good morning Joel, I am really sorry to read your comments regarding the quality of one of our paints. We genuinely care about our customers and would like to look into this for you. Please can I ask you to take the time to contact our customer services department on the below email address.

customer.care@crownpaints.co.uk

Kindest Regards

Avaliado com 1 de um total de 5 estrelas

Was always a fan of Crown paints but…

Was always a fan of Crown paints but just bought a tin of Quick Dry Satin for Wood and Metal from Boyes. Worst paint I’ve ever come across. Its like water and doesn’t cover previous satinwood or undercoat. Will be going back to Boyes tomorrow for a refund. I hate giving negative reviews but in this instance it was justified. Emailed customer services as requested. No response.

7 de abril de 2024
Avaliação não solicitada
logotipo da Crown Paints

Resposta da Crown Paints

Good Morning John, I am really sorry to read your comments regarding the quality of one of our paints. We genuinely care about our customers and would like to look into this for you. Please can I ask you to take the time to contact our customer services department on the below email address.

customer.care@crownpaints.co.uk

Kindest Regards

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