Crucial.com Avaliações 

8.307
O TrustScore é 4 de um total de 5

3,9

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Their chat support seems to have deteriorated hugely. I have bought a number of Crucial items over the years, RAM and SSDs and on the whole it has been a good experience. But I tried today and use... Ver mais

Avaliado com 5 de um total de 5 estrelas

There is always a difference in the price vs the cost. Crucial and Micron sometimes are more in price but the standards of care, the complete accuracy of those recommendations from the late... Ver mais

Avaliado com 5 de um total de 5 estrelas

Usual excellent service from Crucial. I wanted to upgrade from 8GB ram to 32GB. Easy to navigate website and use the diagnostic scan tool to determine the particular memory module I needed. The only... Ver mais

Avaliado com 4 de um total de 5 estrelas

Got it quicker than I thought! The SODIMM works perfectly, and the thing on the Crucial website where you can check if the product your buying fits the computer you use really took the stress away. I... Ver mais

Detalhes da empresa

  1. Fabricantes de Hardware para Computadores
  2. Loja de Informática

Sobre Crucial.com

Escrito pela empresa

High performance RAM and SSDs from Crucial.com. Find memory upgrades and solid state drives guaranteed to be 100% compatible with your system when you use our Crucial System Scanner or Crucial Advisor™ tool. As a brand of Micron, Crucial products are manufactured completely in-house for higher quality. Free shipping and on-demand support.

Latest products:

Crucial Pro Overclocking DRAM
Crucial Pro Overclocking DRAM
Push performance to the next level with the blazing speed and massive bandwidth of Crucial DDR5 Pro Memory: Overclocking Edition. Mobilize the power of low latency to beat the clock and fuel your next win instead of worrying about performance bottlenecks. Our powerful overclocking DDR5 Pro memory supports next-gen multi-core CPUs and features Intel® XMP 3.0 and AMD EXPO™ support1 on every module.

Crucial® T705 PCIe® Gen5 NVMe™ SSD
Crucial® T705 PCIe® Gen5 NVMe™ SSD
Hold on tight — the Crucial® T705 Gen5 NVMe® SSD is taking Gen5 performance to the next level. Fuel your gaming, create at the speed of ideas, and power through AI applications with ease with this fully optimized Gen5 masterpiece that works with your motherboard heatsink.

Always great deals! Check out our Crucial promotions

Informações de contato

3,9

Muito Bom

O TrustScore é 4 de um total de 5

8 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 88% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,9

Todas as avaliações

(8.307)

35 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Brand new HDD went bad

Brand new HDD went bad, no big deal we will replace it.... Right well you send in the defective part to Crucial and its been almost a month no email no nothing. I call in and customer service told me that its backorder. We wait longer 2 weeks later still nothing I call they say well we can send you this HDD instead. Ok I am still waiting. ... Call customer service some reason site did not update but here is your tracking number. dont track it untill 24hr's .... still waiting for replacement.

STAY AWAY!! go buy WD

13 de dezembro de 2024
Avaliação não solicitada
logotipo da Crucial.com

Resposta da Crucial.com

Hello Battle,

Thank you for purchasing from the Crucial website and for your feedback.

I am sorry to hear about your latest experience with us. Since this was an organic review we do not have any more information or way to look into this matter further. I have requested more information from you and if you could kindly reply to that we would be more than happy to investigate this further and reach out to you as needed.

Thanks again for your business and feedback and hope you have a great rest of your day!

Meanwhile, if you have any further query, please feel free to reach out to us.

You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.


Regards,
Crucial

Avaliado com 5 de um total de 5 estrelas

Works, less expensive, can't go wrong

I first purchased two 16G memory cards to add to the two 16G cards already installed on my Alienware desktop computer. It turned out that they were not compatible with my existing memory. Dell wanted $175 for one 16G card. I paid $60 for the two 16G cards from Crucial. I purchased an additional two 16G cards and installed them with no problem. Now, I have 64G of memory for around $120.

14 de janeiro de 2025
Avaliado com 4 de um total de 5 estrelas

The ease of the website scan was great

The ease of the website scan was great! The product was stellar! The only thing I could think of improving on is letting me know the status of my order. There are so many people online taking money for nothing, the transaction made me nervous. I would recommend to anyone!

14 de janeiro de 2025
Avaliado com 1 de um total de 5 estrelas

Monkey customer service

I was trying to forget about the awful service i recieved but crucial keep asking me to leave a review so here it is.

I placed an order for some ram, waited 2 weeks nothing came, checked my bank money was never taken. Placed another order and this time i accidentally used autofill and that chose my delivery address to an old house. I contacted immediately and they said they cant change or cancel the order even tho the money had yet to be taken. So then i placed another order correctly and waited a few hours and called back up to make sure they know i only need 1, the 2nd person i spoke to cancelled my error order without any issue.

Im done with customer service, nobodg has decent service anymore

9 de janeiro de 2025
logotipo da Crucial.com

Resposta da Crucial.com

Hello Ricardo,

We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address.

Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial,

Avaliado com 3 de um total de 5 estrelas

Livraison longue

Livraison longue, mais produits de qualité !

10 de janeiro de 2025
logotipo da Crucial.com

Resposta da Crucial.com

Bonjour Guillaume,

Nous sommes désolés d’apprendre que vous n’avez toujours pas de mise à jour concernant votre commande. Nous comprenons parfaitement la frustration qui accompagne un tel revers. Nous examinons les détails de la commande en priorité et nous vous contacterons directement à votre adresse e-mail enregistrée.

En attendant, si vous avez d’autres questions, n’hésitez pas à visiter notre page de contact : https://www.crucial.com/support/contact pour connaître les autres moyens de nous contacter.

Cordialement,
Crucial

Avaliado com 3 de um total de 5 estrelas

Why not include screws with all your drives.

I purchased a SSD chip drive and a SSD 2.5 in. The chip drive came with screws, the 2.5 in drive did not. Would have been nice to include mounting screws instead of having to find screws to mount the new drive.

11 de janeiro de 2025
logotipo da Crucial.com

Resposta da Crucial.com

Hello Ray,

We are very sorry to know that you still do not have update regarding your order. We completely understand the frustration that comes with a setback like this. We are reviewing the order details on priority and shall contact directly on your registered email address.

Meanwhile, if you have any further query, please feel free to visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial

Avaliado com 4 de um total de 5 estrelas

Order process was very supportive.

Order process was easy, but there was a delay which was quickly communicated. The delay was minor and memory part arrived. Part was installed and works 100%. Very reassuring website for ordering. I recommend Crucial..

10 de janeiro de 2025
Avaliado com 2 de um total de 5 estrelas

Appalling returns and very poor email support

I used to rate Crucial highly until buying a USB SSD drive, a X9. Ordered in December 24 it never worked well. Went through support start of January and gave up returning it to them on as a REM on the 8th January. After number of emails where the support person appears to have actually done nothing apart from saying the X9 was likely lost. On a chat told give them further 24/48hrs. This is now into the 2nd month with no working X9 and really still no idea as to when they will do anything. Two lessens should have rejected the XP as soon as problem and don’t trust the returns of Crucial.

One hope is after chat this morning been told a replacement order been done. But no email on it yet but if it takes as long as the original one it will be 2 months since I ordered a X9 to actually getting (I hope) a working one.

23 de janeiro de 2025
Avaliação não solicitada
logotipo da Crucial.com

Resposta da Crucial.com

Hello,

Thank you for purchasing from the Crucial website and for your feedback.

I am sorry to hear about your latest experience with us. Since this was an organic review we do not have any more information or way to look into this matter further. I have requested more information from you and if you could kindly reply to that we would be more than happy to investigate this further and reach out to you as needed.

Thanks again for your business and feedback and hope you have a great rest of your day!

Meanwhile, if you have any further query, please feel free to reach out to us.

You can also visit our contact page: https://www.crucial.com/support/contact to know about other ways to reach out to us.

Regards,
Crucial

Avaliado com 4 de um total de 5 estrelas

Competition RAM Did not work, Crucial to the Rescue!

I had been given a competitors set of 32gig of ram, I could not get it to work. I went to Crucial and they recommended the set I purchased. and they worked right out of the package and I decided to increase my RAM to 64 gig, I bought another pair and they were recognized and worked right out of the box as well. I always highly recommend Crucial and how well they match your MB or System to their RAM. Easy Peasy to do.
Thanks Crucial!
Richard D

4 de janeiro de 2025
Avaliado com 5 de um total de 5 estrelas

Easy to find the right RAM

I was able to find exactly the right RAM for my wife's desktop PC with the search tool. Typed in info from the current RAM stick it came with. The RAM arrived right about when you said it would. Installed it and it's working just fine.

6 de janeiro de 2025

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