Cook Taylor Woodhouse Solicitors LTD Avaliações 

2.349
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After a slow start and 2 members of staff further, I had an excellent experience with Amber Etherington. She always replied to my emails/questions/phone calls promptly, acted swiftly to sort out issue... Ver mais

Avaliado com 4 de um total de 5 estrelas

Chloe handled our sale we then bought another property but this wasn’t part of the original chain so went through the process twice it was stressful but Chloe kept us up to date & things went through... Ver mais

Avaliado com 5 de um total de 5 estrelas

CTW made our first home purchase as streamlined and straightforward as we could have hoped for and communication was excellent throughout the entire process. Special shout out to Chloe Denyer, who gui... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Their service was exceptional from start to finish. We had all our queries answered and within three months of initial contact we were able to buy our first home. Everything was seamless and the staf... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Especialista em Transferência de Propriedades

Informação fornecida por fontes externas variadas

Cook Taylor Woodhouse - leading solicitors in London and Kent. We are one of the most successful independently owned firms of solicitors in south east London


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(2.349)

542 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

This is the 2nd time we have used cook…

This is the 2nd time we have used cook Taylor Woodhouse when we have moved the fist time we were delt with Anila Marsh and she was the most professional person I have ever come across and blew myself and my wife away with just how on top of things she was! So there was only one company and definitely one person we wanted to deal with when we were moving again and that person was Anila Marsh..and once again was a absolute superstar...she was pretty much did everything apart from pack our clothes! What a absolute pleasure it was to deal with you again Anila and I don't know how you did it but got us the very exchange and completion date we wanted! You truly are a gem! We can't do gank you enough! No move moving we promise!! Thank you!!

23 de setembro de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Allan. It's great to see Anila continue to be a superstar for all her clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Complex sale and purchase handled with patience and persistence

Mesbah at the Maidstone office handled both our flat sale and our new-build purchase at the same time, and neither was straightforward. The sale threw up round after round of enquiries — unadopted roads and sewers, management company certificates, planning conditions, plus a buyer who needed a lot of reassurance along the way.
Mesbah chased the council, the management agents and the other side persistently, answered our questions quickly, and kept both transactions alive when it would have been easy for things to fall apart. He was always reachable and never made us feel like a nuisance for asking (we were though!).
We completed on the day we planned and are now in our new home. Thank you, Mesbah.

14 de setembro de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Nick. We're happy to see Mesbah being excellent for his clients as usual.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

My experience of having Paaris Khan…

My experience of having Paaris Khan from the Maidstone office has been great, obviously with every house purchase there are bumps and stops in the way and Paaris was on the case ( with a few prompts) but cannot fault his devotion to getting the case sewn up as early as possible, just over 13 weeks from selling our house to completion and moving into our new property. Thanks Paaris

22 de setembro de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Paul. Great to see Paaris being amazing for his clients as always.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Amreet provided fantastic service for…

Amreet provided fantastic service for our house sale. She was professional, very quick to respond to communications, and helped us deal with all the speed bumps that come up during house sales. She was also friendly and lovely to talk to on the phone. Amreet made the stress of selling much less stressful! Jamie & Harriet

22 de setembro de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Jamie. Its great to see Amreet continue to provide fantastic service for all her clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Professional and thorough

Amanique Ghag was very professional and really good at her job. She was supportive and she reassured me, as well as patient with me when I had questions and concerns. I am pleased that it is all completed. I would use the firm again in the future.

10 de setembro de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Emilie. We're happy to see Amanique being excellent for her clients as usual.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Anila was so professional and patient…

Anila was so professional and patient with the selling of two of our properties. She had a hard task with the other party and kept her cool. We would highly recommend her to our colleagues. Thank you

22 de setembro de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to see Anila continue to provide excellent service for her clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Mesbah at the Maidstone Office

Mesbah at the Maidstone Office. Without him this would have been horrible experience. But his professionalism and commitment helped us through this emotional experience. We would both lie to thank him.

Mr & Mrs Palmer

28 de agosto de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Steve. Excellent to see that Mesbah providing exceptional service for her clients as usual.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Alex at Cook Taylor Woodhouse

Happy to say that Alex at Cook Taylor Woodhouse, provided a fantastic service in dealing with my legal matters. I was kept informed at all stages and the process was made relatively simple. Recommended.

21 de setembro de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Jon. Happy to see that Alex is continuing to provide fantastic service for her clients as always.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Alex. Thank you!

Throughout our buying and selling process Alexandra Spillett was absolutely fantastic. She was very professional, helpful and always kept us up to date considering we had a very tricky sale process.
Would definitely recommend the company. Thank you all, especially Alex.

25 de agosto de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Emma. It's great to see Alex being fantastic for her clients as always.
Thanks, CTW

Avaliado com 3 de um total de 5 estrelas

If you want to wait, great

I wouldn’t normally do reviews but was asked to as ‘every 5-star review helps me significantly’.

I am purely basing this review on my experience with the firm when selling my property and cannot go on what other firms offer; I do feel however that the experience was definitely sub par. I understand that law firms are not necessarily there for great customer service, but a fairly non existent service is worrying.

We accepted an offer on our flat in March however only completed at the end of August. Whilst I can’t speak for what goes on in the background, from what I was hearing from the buyer (who constantly had her solicitors chasing her for CTW’s responses) and the estate agents (who actually recommended CTW), there wasn’t too much happening.

I chased several times but on numerous occasions, was unsuccessful in getting a response that day.

We are pleased that we decided to move to another area of the country, renting, for a short period to ensure we like it and, now that we do, we are imminently looking to buy. CTW will not be the law firm that we will be using purely on this experience.

26 de março de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

We are sorry to hear of the delays associated with your sale and concerns about poor service. As a firm we pride ourselves on providing a polite, professional and proficient service and we always seek to address failings in client care. In general terms, Leasehold sales can be more complex and time consuming than those transactions involving a Freehold property. Leasehold properties typically have a Landlord and managing agent. The involvement of these third parties, who can be slow to respond to correspondence, frequently leads transactions to take longer than a client might originally have anticipated. I would like to express regret if any of these factors, combined with the matters outlined in your review, to adversely affect your experience of selling your property.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

We used Cook Taylor Woodhouse for the conveyancing of our house sale, and the service was excellent throughout. We received quick responses to all our questions, and the communication was consistently clear and professional.

A special thank you to Chloe, who was absolutely amazing. She fully understood our objective of achieving a fast sale and worked tirelessly to keep everything moving smoothly. Her support, efficiency, and proactive approach made the entire process much less stressful.

I would highly recommend Cook Taylor Woodhouse to anyone looking for a reliable and professional conveyancing service.

17 de setembro de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you fo the review Paola. Excellent to see that Chloe is being amazing for her clients as always.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

I want to put on record the exceptional…

I want to put on record the exceptional service i got from Alexandra in my Lincoln house equity transfer . She was exceptionally detailed and made the whole process less stressful than i thought. CTW kudos , first used your firm 15 years ago and coming back to you was fantastic.

7 de agosto de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Kingsley. Happy to see that Alex is continuing to be exceptional for her clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

First class service from Paaris Khan…

First class service from Paaris Khan who was always available and answered queries promptly.
We are elderly retired and appreciate the patience that was shown

18 de setembro de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Percy. Excellent to see that Paaris is continuing to provide first class service for his clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Thank you to Dhruvit Patel who dealt…

Thank you to Dhruvit Patel who dealt with the sale of our house. We would highly recommend Dhruvit and the other members of CTW solicitors who provided an excellent service.Dhruvit was polite, experienced and always available when needed. He was very professional and always quick to respond. We felt in safe hands. Thank you again.

18 de setembro de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Will. Great to see Dhruvit providing excellent service for all his clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

CTW have been great to work with

CTW have been great to work with. My sale was particularly complex, but throughout the process they have been consistently efficient, responsive and agile in navigating the challenges.

I worked directly with Niveer as my main point of contact, and I’d particularly highlight her excellent communication throughout. She has kept me informed, been proactive and made what could have been a stressful process feel much more manageable.

Meera managed the deed of variation process which was seamlessly handled.

Really pleased with the service and would happily recommend CTW.

18 de setembro de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Jas. We're happy to see both Nirveer and Meera continuing to provide excellent communication for their clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service from start to finish with their handling of our house move. Always available and very quick to answer any questions we had.
A very professional service we could fault them. Dhruvit was brilliant for us and would highly recommend.

24 de agosto de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Steve. Great to see that Dhruvit is being brilliant for his clients as always.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Helen & the exceptional Anila

Helen & the exceptional Anila
Dear reader > Life is sometimes hard and selling a home is always stressful
But not when I used
Ctwsolicitors.co.uk
Outstanding service , helpful , charming professional with all the above my issues and concerns about selling my home was taken away from me and my family
We felt looked after we felt important and we got a Stella service
I own them so much for there support...

17 de setembro de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Amazing to see that both Helen and Anila are continuing to provide outstanding service for their clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Outstanding

Constant updates and communication and nothing was too much trouble. Paarish Khan was delightful to have as my solicitor. Totally recommend .

16 de setembro de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Janine. It's great to see the delighful Paaris is continuing to be excellent for his clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Timely and clear communications

Timely and clear communications. Ocea replied promptly to any queries we had. All went smoothly

16 de setembro de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to see that Ocea is continuing to provide amazing service for her clients with her clear and timely communcation.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Was kept informed throughout

Was kept informed throughout. Clear about what was needed to make everything run smoothly.
Up front price of work carried out.
Sent a colleague to home address for my blind mum to sign contracts and explained to her what she was signing which was very helpful.

15 de setembro de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review Maxine. Happy to see that our team here at CTW is continuing to provide excellent service for all our clients.
Thanks, CTW

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