After a slow start and 2 members of staff further, I had an excellent experience with Amber Etherington. She always replied to my emails/questions/phone calls promptly, acted swiftly to sort out issue... Ver mais
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Chloe handled our sale we then bought another property but this wasn’t part of the original chain so went through the process twice it was stressful but Chloe kept us up to date & things went through... Ver mais
CTW made our first home purchase as streamlined and straightforward as we could have hoped for and communication was excellent throughout the entire process. Special shout out to Chloe Denyer, who gui... Ver mais
A empresa respondeu
Their service was exceptional from start to finish. We had all our queries answered and within three months of initial contact we were able to buy our first home. Everything was seamless and the staf... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Cook Taylor Woodhouse - leading solicitors in London and Kent. We are one of the most successful independently owned firms of solicitors in south east London
Informações de contato
12 High Street Dartford, DA1 1BY, Kent, Reino Unido
- 01322 282080
- swarren@ctwsolicitors.co.uk
- www.ctwsolicitors.co.uk
Pede aos clientes que avaliem
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Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This is the 2nd time we have used cook…
This is the 2nd time we have used cook Taylor Woodhouse when we have moved the fist time we were delt with Anila Marsh and she was the most professional person I have ever come across and blew myself and my wife away with just how on top of things she was! So there was only one company and definitely one person we wanted to deal with when we were moving again and that person was Anila Marsh..and once again was a absolute superstar...she was pretty much did everything apart from pack our clothes! What a absolute pleasure it was to deal with you again Anila and I don't know how you did it but got us the very exchange and completion date we wanted! You truly are a gem! We can't do gank you enough! No move moving we promise!! Thank you!!

Resposta da Cook Taylor Woodhouse Solicitors LTD
Complex sale and purchase handled with patience and persistence
Mesbah at the Maidstone office handled both our flat sale and our new-build purchase at the same time, and neither was straightforward. The sale threw up round after round of enquiries — unadopted roads and sewers, management company certificates, planning conditions, plus a buyer who needed a lot of reassurance along the way.
Mesbah chased the council, the management agents and the other side persistently, answered our questions quickly, and kept both transactions alive when it would have been easy for things to fall apart. He was always reachable and never made us feel like a nuisance for asking (we were though!).
We completed on the day we planned and are now in our new home. Thank you, Mesbah.

Resposta da Cook Taylor Woodhouse Solicitors LTD
My experience of having Paaris Khan…
My experience of having Paaris Khan from the Maidstone office has been great, obviously with every house purchase there are bumps and stops in the way and Paaris was on the case ( with a few prompts) but cannot fault his devotion to getting the case sewn up as early as possible, just over 13 weeks from selling our house to completion and moving into our new property. Thanks Paaris

Resposta da Cook Taylor Woodhouse Solicitors LTD
Amreet provided fantastic service for…
Amreet provided fantastic service for our house sale. She was professional, very quick to respond to communications, and helped us deal with all the speed bumps that come up during house sales. She was also friendly and lovely to talk to on the phone. Amreet made the stress of selling much less stressful! Jamie & Harriet

Resposta da Cook Taylor Woodhouse Solicitors LTD
Professional and thorough
Amanique Ghag was very professional and really good at her job. She was supportive and she reassured me, as well as patient with me when I had questions and concerns. I am pleased that it is all completed. I would use the firm again in the future.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Anila was so professional and patient…
Anila was so professional and patient with the selling of two of our properties. She had a hard task with the other party and kept her cool. We would highly recommend her to our colleagues. Thank you

Resposta da Cook Taylor Woodhouse Solicitors LTD
Mesbah at the Maidstone Office
Mesbah at the Maidstone Office. Without him this would have been horrible experience. But his professionalism and commitment helped us through this emotional experience. We would both lie to thank him.
Mr & Mrs Palmer

Resposta da Cook Taylor Woodhouse Solicitors LTD
Alex at Cook Taylor Woodhouse
Happy to say that Alex at Cook Taylor Woodhouse, provided a fantastic service in dealing with my legal matters. I was kept informed at all stages and the process was made relatively simple. Recommended.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Fantastic service from Alex. Thank you!
Throughout our buying and selling process Alexandra Spillett was absolutely fantastic. She was very professional, helpful and always kept us up to date considering we had a very tricky sale process.
Would definitely recommend the company. Thank you all, especially Alex.

Resposta da Cook Taylor Woodhouse Solicitors LTD
If you want to wait, great
I wouldn’t normally do reviews but was asked to as ‘every 5-star review helps me significantly’.
I am purely basing this review on my experience with the firm when selling my property and cannot go on what other firms offer; I do feel however that the experience was definitely sub par. I understand that law firms are not necessarily there for great customer service, but a fairly non existent service is worrying.
We accepted an offer on our flat in March however only completed at the end of August. Whilst I can’t speak for what goes on in the background, from what I was hearing from the buyer (who constantly had her solicitors chasing her for CTW’s responses) and the estate agents (who actually recommended CTW), there wasn’t too much happening.
I chased several times but on numerous occasions, was unsuccessful in getting a response that day.
We are pleased that we decided to move to another area of the country, renting, for a short period to ensure we like it and, now that we do, we are imminently looking to buy. CTW will not be the law firm that we will be using purely on this experience.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Fantastic service
We used Cook Taylor Woodhouse for the conveyancing of our house sale, and the service was excellent throughout. We received quick responses to all our questions, and the communication was consistently clear and professional.
A special thank you to Chloe, who was absolutely amazing. She fully understood our objective of achieving a fast sale and worked tirelessly to keep everything moving smoothly. Her support, efficiency, and proactive approach made the entire process much less stressful.
I would highly recommend Cook Taylor Woodhouse to anyone looking for a reliable and professional conveyancing service.

Resposta da Cook Taylor Woodhouse Solicitors LTD
I want to put on record the exceptional…
I want to put on record the exceptional service i got from Alexandra in my Lincoln house equity transfer . She was exceptionally detailed and made the whole process less stressful than i thought. CTW kudos , first used your firm 15 years ago and coming back to you was fantastic.

Resposta da Cook Taylor Woodhouse Solicitors LTD
First class service from Paaris Khan…
First class service from Paaris Khan who was always available and answered queries promptly.
We are elderly retired and appreciate the patience that was shown

Resposta da Cook Taylor Woodhouse Solicitors LTD
Thank you to Dhruvit Patel who dealt…
Thank you to Dhruvit Patel who dealt with the sale of our house. We would highly recommend Dhruvit and the other members of CTW solicitors who provided an excellent service.Dhruvit was polite, experienced and always available when needed. He was very professional and always quick to respond. We felt in safe hands. Thank you again.

Resposta da Cook Taylor Woodhouse Solicitors LTD
CTW have been great to work with
CTW have been great to work with. My sale was particularly complex, but throughout the process they have been consistently efficient, responsive and agile in navigating the challenges.
I worked directly with Niveer as my main point of contact, and I’d particularly highlight her excellent communication throughout. She has kept me informed, been proactive and made what could have been a stressful process feel much more manageable.
Meera managed the deed of variation process which was seamlessly handled.
Really pleased with the service and would happily recommend CTW.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Brilliant service
Brilliant service from start to finish with their handling of our house move. Always available and very quick to answer any questions we had.
A very professional service we could fault them. Dhruvit was brilliant for us and would highly recommend.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Helen & the exceptional Anila
Helen & the exceptional Anila
Dear reader > Life is sometimes hard and selling a home is always stressful
But not when I used
Ctwsolicitors.co.uk
Outstanding service , helpful , charming professional with all the above my issues and concerns about selling my home was taken away from me and my family
We felt looked after we felt important and we got a Stella service
I own them so much for there support...

Resposta da Cook Taylor Woodhouse Solicitors LTD
Outstanding
Constant updates and communication and nothing was too much trouble. Paarish Khan was delightful to have as my solicitor. Totally recommend .

Resposta da Cook Taylor Woodhouse Solicitors LTD
Timely and clear communications
Timely and clear communications. Ocea replied promptly to any queries we had. All went smoothly

Resposta da Cook Taylor Woodhouse Solicitors LTD
Was kept informed throughout
Was kept informed throughout. Clear about what was needed to make everything run smoothly.
Up front price of work carried out.
Sent a colleague to home address for my blind mum to sign contracts and explained to her what she was signing which was very helpful.

Resposta da Cook Taylor Woodhouse Solicitors LTD
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