After a slow start and 2 members of staff further, I had an excellent experience with Amber Etherington. She always replied to my emails/questions/phone calls promptly, acted swiftly to sort out issue... Ver mais
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Veja o que dizem as avaliações
Chloe handled our sale we then bought another property but this wasn’t part of the original chain so went through the process twice it was stressful but Chloe kept us up to date & things went through... Ver mais
CTW made our first home purchase as streamlined and straightforward as we could have hoped for and communication was excellent throughout the entire process. Special shout out to Chloe Denyer, who gui... Ver mais
A empresa respondeu
Their service was exceptional from start to finish. We had all our queries answered and within three months of initial contact we were able to buy our first home. Everything was seamless and the staf... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Cook Taylor Woodhouse - leading solicitors in London and Kent. We are one of the most successful independently owned firms of solicitors in south east London
Informações de contato
12 High Street Dartford, DA1 1BY, Kent, Reino Unido
- 01322 282080
- swarren@ctwsolicitors.co.uk
- www.ctwsolicitors.co.uk
Pede aos clientes que avaliem
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Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 48 horas
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Jess was amazing in the process and…
Jess was amazing in the process and super helpful with the purchase of my home! Highly recommend ☺️

Resposta da Cook Taylor Woodhouse Solicitors LTD
I had a very positive experience with…
I had a very positive experience with Cook Taylor. From the beginning of my conveyancing process, zara was professional, responsive, and committed to providing an excellent service.
One thing that stood out was how promptly she replied to emails. Her communication was clear, and she kept me informed throughout the process, which gave me confidence and peace of mind.
I also appreciated the care and diligence they took in carrying out all the necessary searches and legal checks. They never rushed the process, even when I was eager for progress. It was clear that they were working in both my best interests and those of my mortgage lender, making sure everything was completed thoroughly and correctly.
Overall, I found Cook Taylor to be hardworking, professional, and trustworthy. Their attention to detail and commitment to doing the job properly made my home-buying experience much smoother. I would happily recommend them to anyone looking for a reliable and diligent conveyancing solicitor.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Helpful
Cook Taylor & Specifically Jess H have been very helpful with selling my house in Dartford, quick to deal with buyer solicitors queries & always willing to break it down to me to understandable terms

Resposta da Cook Taylor Woodhouse Solicitors LTD
Very good!
Jess Howard has been amazing from start to finish in the purchase of our home, quick, helpful and made a stressful experience so much easier!

Resposta da Cook Taylor Woodhouse Solicitors LTD
I had an excellent service from Cook…
I had an excellent service from Cook Taylor Woodhouse for the purchase of my property. Special thanks to Jessica Howard and Helen Moore who were exceptional in making it run so smoothly and quickly.

Resposta da Cook Taylor Woodhouse Solicitors LTD
I am so grateful for the experience I…
I am so grateful for the experience I had as a first-time buyer, and I truly appreciate Mesbah's incredible support throughout the process. Mesbah's help with all the paperwork was invaluable, especially when I didn't understand certain documents. Mesbah would take the time to call me and patiently explain every detail, making sure I was comfortable and informed. Mesbah always responded promptly and with clear communication, which gave me confidence and reassurance at every step. When Mesbah helped me navigate the contract, it made a huge difference in my understanding and comfort. Overall, Mesbah made my first buying experience smooth and reassuring. Thank you again for everything—your patience and dedication meant so much to me.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Successful house purchase
Amanique Ghag helped us overcome a number of issues with a difficult house purchase and gave us the confidence to proceed. We really appreciated her contribution to the process.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Fantastic service from Dhruvit Patel
Fantastic service from Dhruvit Patel, so helpful and professional. Would highly recommend!

Resposta da Cook Taylor Woodhouse Solicitors LTD
Andrew and Harvey were super efficient…
Andrew and Harvey were super efficient during the whole process.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Worst Conveyancing Solicitors I have…
Worst Conveyancing Solicitors I have ever seen and third world service. Before I could even begin the actual process, they messed up my onboarding documents. The purchase was the wrong address and to make matters worse the sales address was also wrong. This despite the firm having my sales memorandum from the estate agent. They did not even spot their own mistake. When I asked them to amend it, there was no urgency for such a basic school boy error. I kept getting emails notifying me of my to do list with no corrections edited. Even worse they said I would have to pay just one filing fee, but when I got the documents there are two filing charges. This sums up why England and the UK is now a third world nation. Anybody can do this job and they use paralegals not even actual qualified conveyance solicitors to do the work. No wonder such basic errors are made. No compensation to add insult to injury. Thankfully I never submitted the filing fees, got out before they could scam me and going to another firm.
Good communcation, Met deadline
CTW stayed in contact well.
The solicitor, Bhav, and team, Xanthe and Nirveer, kept me up to date and met the deadline I requried.
The staff were very helpful as I was able to drop off documents easily.

Resposta da Cook Taylor Woodhouse Solicitors LTD
If I could give a zero star I would
If I could give a zero star I would. My experience of this company has been horrendous from start to finish. A straight forward sale and purchase was made so difficult with a total lack of urgency or competency. When we complained to a Supervisor regarding our Conveyancer we were met with aggression, lack of interest and an appalling manner. This company made our experience a nightmare. Avoid at all costs and find anyone else but these!!!
Efficient and helpful
Well organised, good feedback, familiar with our case throughout the process, which was extended by our buyer losing their first buyer along the way.
To Jess Howard
To Jess Howard, thank you so much for helping us buy our home. Your patience, clear advice, professionalism and constant support made the whole process easy and stress-free. Jess, thank you for all the extra time and effort you put into the processes. It was a genuine pleasure working with you and the whole team who cares so much.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Lavnona Tullett was excellent
We've moved house a number of times and I've got to say that Lavona Tullett from Cook Taylor Woodhouse was excellent throughout the process of our latest sale and purchase.
Very clear communication throughout and the best experience we've had from conveyancing Services.

Resposta da Cook Taylor Woodhouse Solicitors LTD
We had an excellent experience…
We had an excellent experience throughout the purchase of our apartment. From start to finish, the communication was clear, prompt, and professional, and we always felt well informed about the progress of our transaction.
What impressed us most was how efficiently everything was handled. Matters were progressed swiftly without unnecessary delays, and any queries were answered quickly and clearly, making what can often be a stressful process feel straightforward.
We would have no hesitation in recommending their services and would happily use them again in the future.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Absolute dream team
CTW were magnificent supporting the purchase on our first home. Ryan was the lead on our case and went above and beyond to ensure we met our quite ambitious deadline. The whole buying process was pretty tasking for us, our first property fell through and the second property had some additional issues around the lease and sellers solicitors, despite these challenges, Ryan was thorough, polite and patient throughout. The team at CTW were also efficient and highly communicative.
Buying your first home can be a very daunting process, yet from the start, we knew we were in safe hands with Ryan. His professionalism was top tier and he was constantly on the ball.
10/10 communication
11/10 customer service

Resposta da Cook Taylor Woodhouse Solicitors LTD
Bhav delivered high quality service…
Bhav delivered high quality service throughout the whole process and I will always come back to him in the future.
Highly recommend Cook Taylor Woodhouse. 5 Star Service.

Resposta da Cook Taylor Woodhouse Solicitors LTD
Abby Smith has been amazing!
Abby Smith has been amazing!
We have used Cook Taylor Woodhouse Dartford branch twice and we feel they are very reliable, honest and have great communication. We have worked with Abby both times and cannot fault her. She is easy to contact, always happy to give advice and is very efficient with her work.
We are very grateful for the assistance we have received and due to CTW and their staff being so prompt our selling and purchasing processes have been quick and without stress and would highly recommend!
Many thanks!

Resposta da Cook Taylor Woodhouse Solicitors LTD
Very responsive and proactive
Very responsive and proactive, our solicitor was always communicating to us throughout the process which makes a lot of difference. We will definately recommend.

Resposta da Cook Taylor Woodhouse Solicitors LTD
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