Cook Taylor Woodhouse Solicitors LTD Avaliações 

2.349
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After a slow start and 2 members of staff further, I had an excellent experience with Amber Etherington. She always replied to my emails/questions/phone calls promptly, acted swiftly to sort out issue... Ver mais

Avaliado com 4 de um total de 5 estrelas

Chloe handled our sale we then bought another property but this wasn’t part of the original chain so went through the process twice it was stressful but Chloe kept us up to date & things went through... Ver mais

Avaliado com 5 de um total de 5 estrelas

CTW made our first home purchase as streamlined and straightforward as we could have hoped for and communication was excellent throughout the entire process. Special shout out to Chloe Denyer, who gui... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Their service was exceptional from start to finish. We had all our queries answered and within three months of initial contact we were able to buy our first home. Everything was seamless and the staf... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Especialista em Transferência de Propriedades

Informação fornecida por fontes externas variadas

Cook Taylor Woodhouse - leading solicitors in London and Kent. We are one of the most successful independently owned firms of solicitors in south east London


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(2.349)

542 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Jess was amazing in the process and…

Jess was amazing in the process and super helpful with the purchase of my home! Highly recommend ☺️

7 de agosto de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see that Jess is being great for her clients as usual.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

I had a very positive experience with…

I had a very positive experience with Cook Taylor. From the beginning of my conveyancing process, zara was professional, responsive, and committed to providing an excellent service.

One thing that stood out was how promptly she replied to emails. Her communication was clear, and she kept me informed throughout the process, which gave me confidence and peace of mind.

I also appreciated the care and diligence they took in carrying out all the necessary searches and legal checks. They never rushed the process, even when I was eager for progress. It was clear that they were working in both my best interests and those of my mortgage lender, making sure everything was completed thoroughly and correctly.

Overall, I found Cook Taylor to be hardworking, professional, and trustworthy. Their attention to detail and commitment to doing the job properly made my home-buying experience much smoother. I would happily recommend them to anyone looking for a reliable and diligent conveyancing solicitor.

7 de agosto de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Amazing to see that Zara is being amazing for her clients as always.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Helpful

Cook Taylor & Specifically Jess H have been very helpful with selling my house in Dartford, quick to deal with buyer solicitors queries & always willing to break it down to me to understandable terms

18 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to hear the Jess is being amazing as always for her clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Very good!

Jess Howard has been amazing from start to finish in the purchase of our home, quick, helpful and made a stressful experience so much easier!

7 de agosto de 2026
Avaliação não solicitada
logotipo da Cook Taylor Woodhouse Solicitors LTD

Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see that Jess is being excellent for her clients as always.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

I had an excellent service from Cook…

I had an excellent service from Cook Taylor Woodhouse for the purchase of my property. Special thanks to Jessica Howard and Helen Moore who were exceptional in making it run so smoothly and quickly.

30 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to see that Jess and Helen are providing excellent service as usual.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

I am so grateful for the experience I…

I am so grateful for the experience I had as a first-time buyer, and I truly appreciate Mesbah's incredible support throughout the process. Mesbah's help with all the paperwork was invaluable, especially when I didn't understand certain documents. Mesbah would take the time to call me and patiently explain every detail, making sure I was comfortable and informed. Mesbah always responded promptly and with clear communication, which gave me confidence and reassurance at every step. When Mesbah helped me navigate the contract, it made a huge difference in my understanding and comfort. Overall, Mesbah made my first buying experience smooth and reassuring. Thank you again for everything—your patience and dedication meant so much to me.

23 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Amazing to here that Mesbah is continuing to be excellent for all of his clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Successful house purchase

Amanique Ghag helped us overcome a number of issues with a difficult house purchase and gave us the confidence to proceed. We really appreciated her contribution to the process.

29 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Excellent to see that Amanique is providing great service to her clients as always.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Dhruvit Patel

Fantastic service from Dhruvit Patel, so helpful and professional. Would highly recommend!

4 de agosto de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see that Dhruvit is being excellent as always.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Andrew and Harvey were super efficient…

Andrew and Harvey were super efficient during the whole process.

31 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Excellent to hear that Andrew and Harvey are continuing to provide excellent service for their clients.
Thanks, CTW

Avaliado com 1 de um total de 5 estrelas

Worst Conveyancing Solicitors I have…

Worst Conveyancing Solicitors I have ever seen and third world service. Before I could even begin the actual process, they messed up my onboarding documents. The purchase was the wrong address and to make matters worse the sales address was also wrong. This despite the firm having my sales memorandum from the estate agent. They did not even spot their own mistake. When I asked them to amend it, there was no urgency for such a basic school boy error. I kept getting emails notifying me of my to do list with no corrections edited. Even worse they said I would have to pay just one filing fee, but when I got the documents there are two filing charges. This sums up why England and the UK is now a third world nation. Anybody can do this job and they use paralegals not even actual qualified conveyance solicitors to do the work. No wonder such basic errors are made. No compensation to add insult to injury. Thankfully I never submitted the filing fees, got out before they could scam me and going to another firm.

3 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good communcation, Met deadline

CTW stayed in contact well.
The solicitor, Bhav, and team, Xanthe and Nirveer, kept me up to date and met the deadline I requried.
The staff were very helpful as I was able to drop off documents easily.

28 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to see Bhav and the team continuing to be excellent for their clients.
Thanks, CTW

Avaliado com 1 de um total de 5 estrelas

If I could give a zero star I would

If I could give a zero star I would. My experience of this company has been horrendous from start to finish. A straight forward sale and purchase was made so difficult with a total lack of urgency or competency. When we complained to a Supervisor regarding our Conveyancer we were met with aggression, lack of interest and an appalling manner. This company made our experience a nightmare. Avoid at all costs and find anyone else but these!!!

30 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Efficient and helpful

Well organised, good feedback, familiar with our case throughout the process, which was extended by our buyer losing their first buyer along the way.

3 de agosto de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

To Jess Howard

To Jess Howard, thank you so much for helping us buy our home. Your patience, clear advice, professionalism and constant support made the whole process easy and stress-free. Jess, thank you for all the extra time and effort you put into the processes. It was a genuine pleasure working with you and the whole team who cares so much.

27 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to see that Jess is being amazing for her clients as always.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Lavnona Tullett was excellent

We've moved house a number of times and I've got to say that Lavona Tullett from Cook Taylor Woodhouse was excellent throughout the process of our latest sale and purchase.

Very clear communication throughout and the best experience we've had from conveyancing Services.

31 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see that Lavona is continuing to be excellent for her clients as usual.
Thankls, CTW

Avaliado com 5 de um total de 5 estrelas

We had an excellent experience…

We had an excellent experience throughout the purchase of our apartment. From start to finish, the communication was clear, prompt, and professional, and we always felt well informed about the progress of our transaction.
What impressed us most was how efficiently everything was handled. Matters were progressed swiftly without unnecessary delays, and any queries were answered quickly and clearly, making what can often be a stressful process feel straightforward.
We would have no hesitation in recommending their services and would happily use them again in the future.

29 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Amazing to see that our team here at CTW is continuing to provide excellent service for all of our clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Absolute dream team

CTW were magnificent supporting the purchase on our first home. Ryan was the lead on our case and went above and beyond to ensure we met our quite ambitious deadline. The whole buying process was pretty tasking for us, our first property fell through and the second property had some additional issues around the lease and sellers solicitors, despite these challenges, Ryan was thorough, polite and patient throughout. The team at CTW were also efficient and highly communicative.

Buying your first home can be a very daunting process, yet from the start, we knew we were in safe hands with Ryan. His professionalism was top tier and he was constantly on the ball.

10/10 communication
11/10 customer service

30 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to hear that Ryan is being amazing for his clients as always.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Bhav delivered high quality service…

Bhav delivered high quality service throughout the whole process and I will always come back to him in the future.

Highly recommend Cook Taylor Woodhouse. 5 Star Service.

27 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Amazing to see that Bhaven is providing great service for his clients as usual.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Abby Smith has been amazing!

Abby Smith has been amazing!

We have used Cook Taylor Woodhouse Dartford branch twice and we feel they are very reliable, honest and have great communication. We have worked with Abby both times and cannot fault her. She is easy to contact, always happy to give advice and is very efficient with her work.

We are very grateful for the assistance we have received and due to CTW and their staff being so prompt our selling and purchasing processes have been quick and without stress and would highly recommend!

Many thanks!

30 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see Abby is providing excellent service for her clients as always.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Very responsive and proactive

Very responsive and proactive, our solicitor was always communicating to us throughout the process which makes a lot of difference. We will definately recommend.

24 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see that our team here at CTW are providing excellent service for our clients as usual.
Thanks, CTW

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