Cook Taylor Woodhouse Solicitors LTD Avaliações 

2.351
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

After a slow start and 2 members of staff further, I had an excellent experience with Amber Etherington. She always replied to my emails/questions/phone calls promptly, acted swiftly to sort out issue... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

CTW made our first home purchase as streamlined and straightforward as we could have hoped for and communication was excellent throughout the entire process. Special shout out to Chloe Denyer, who gui... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

Chloe handled our sale we then bought another property but this wasn’t part of the original chain so went through the process twice it was stressful but Chloe kept us up to date & things went through... Ver mais

Avaliado com 5 de um total de 5 estrelas

Their service was exceptional from start to finish. We had all our queries answered and within three months of initial contact we were able to buy our first home. Everything was seamless and the staf... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Especialista em Transferência de Propriedades

Informação fornecida por fontes externas variadas

Cook Taylor Woodhouse - leading solicitors in London and Kent. We are one of the most successful independently owned firms of solicitors in south east London


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 48 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(2.351)

542 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I have received top class service from…

I have received top class service from CTW and very pleased with the professionalism and prompt responses throughout the process. Special thanks to Alexandra Spillett who has helped me throughout this conveyancing process in a very efficient manner.

20 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Excellent to see that Alexandra is continuing to be amazing for her clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Chloe Waller at Cook Taylor Woodhouse…

Chloe Waller at Cook Taylor Woodhouse did the conveyancing for our house sale and purchase (twice) between August 2025 and July 2026. Chloe was professional, responsive and dealt with everything without needing to be chased. Knowing that all of the legal work was in safe hands was a relief during a stressful period. I would not hesitate to ask Chloe Waller and Cook Taylor Woodhouse for any support I might need in the future. Thank you Chloe!

19 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Excellent to see Chloe being amazing for her clients as always.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

No needless delays.

Everything went as well as possible. Buying a leasehold is a longer process than freehold but we completed in 4 months without needless delays.

16 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see that our team here at CTW is continuing to provide great service for our clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Roland Property

We have been so delighted with the performance, the ability and the patience and understanding that Xanthe and her team have shown. Our needs were both complex and sensitive to time and it was such an excellent experience finding conveyancers who were available and happy to talk whenever we were concerned or unsure about an issue. The whole process was handled impeccably. Bhavan stepped up to the plate with great skill and effectiveness when Xanthe was out of the office and as a team they and Nirveer were were quite unbeatable.
Thank you to all at Cook Taylor Woodhouse

15 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Excellent to see that Xanthe, Bhaven and Nirveer are continuing to be amazing for their clients as usual.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

I have dealt with this company twice no…

I have dealt with this company twice no hassle and no issues thank you once again

16 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see that our team here at CTW is continuing to provide excellent service for all our clients as usual.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

I just wanted to say a huge thank you…

I just wanted to say a huge thank you to everyone at Woodhouse Solicitors in Dartford, especially Nirveer, Xanthe, and Bhav.

selling a home can be really stressful, but the team made the whole process so much easier. The communication was excellent throughout, and I always felt kept up to date.

Nirveer was the person I dealt with the most, and I honestly can’t thank her enough. There were so many times when I was worried or anxious, but she was always patient, professional, and reassuring. No matter how many questions I had, she took the time to help and put my mind at ease.

After reading some of the negative reviews, I wasn’t sure what to expect, but our experience couldn’t have been more different. Every member of the team we dealt with was friendly, helpful, and professional from start to finish.

I wouldn’t hesitate to recommend Woodhouse Solicitors to anyone. Thank you again to Nirveer, Xanthe, Bhav, and the whole team for all your hard work—we really appreciate everything you did for us!
Kind Regards Laima & Arjan

19 de junho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Amazing to see Nirveer, Xanthe and Bhaven continuing to provide excellent service for their clients as always.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

I have had an excellent experience with…

I have had an excellent experience with the whole team, specially Mr Paaris Khan who kept me informed every step of the way was able to answer all my questions are very efficient and smooth transaction highly recommended
Will be using him and his firm again many thanks for all the help and support I got

15 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Happy to see that Paaris is continuing to provide amazing service for his clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Our first home purchase

We recently purchased our first home and used Cook Taylor Woodhouse as our solicitors, and Elizabeth Royle was fantastic throughout. She kept us informed at every stage, provided excellent support, and made the whole process run smoothly and feel stress-free. We couldn't have had a better experience and would highly recommend Elizabeth and the team to anyone purchasing a home.

3 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. So happy to see that Elizabeth is continuing to provide excellent service to her clients as usual.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Jessica Murphy

Just moved house and we had Jessica Murphy from CTW, who was great and kept us informed the whole way through the process

14 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Excellent to see that Jess is continuing to be amazing for her clients as usual.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Very happy with the service I received…

Very happy with the service I received and Amanique was a pleasure to work with.

13 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to see Amanique continuing to provide excellent service for her clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Buying a property

My solicitor was Ryan Burton‑Smith and I have received all support that I needed. There was never a delay in communication. The work has been done professionally and at a high standard.

13 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. So happy to see that Ryan is continuing to provide excellent service for his clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

We would highly recommend Cook Taylor…

We would highly recommend Cook Taylor Woodhouse Solicitors. Aicha Sow is clearly experienced with commercial transactions and she was professional and extremely efficient. She helped to get things moving at every stage and was proactive and she handled complications smoothly. We would not hesitate to recommend her services.

10 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to see Aicha being excellent for her clients as always.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Sale completed with in deadline

Cook Taylor Woodhouse kept in contact and explained the process and sped things up to ensure sale was completed within the estimated time of sale. Dealing effectively with technicalities

10 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Amazing to see that our team here at CTW is continuing to provide great service for all our clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Used the company twice now to purchase…

Used the company twice now to purchase flats in the same retirement block. The management company for the retirement flats and their solicitors were painfully slow in responding to requests from CTW, but Amanique Ghag kept on top of everything, and got everything sorted in the end. Always replied and was helpful and patient.

1 de maio de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Excellent to see Amanique continue to be amazing for her clients as usual.
Thanks, CTW

Avaliado com 2 de um total de 5 estrelas

We wouldn’t recommend CTW for complex sale and purchase transaction

Our experience with Cook Taylor Woodhouse was very disappointing. We received a very poor standard of service throughout the transaction. We were not kept properly informed, updates were often lacking, and important matters were not explained clearly. We expected our solicitor to guide us through each stage of the process, but instead we regularly had to chase for information ourselves.

Our solicitor, Eve Bradshaw, handled both our sale and purchase. One of the biggest issues was that the management pack for the property we were buying was not requested until January 2026—around six to seven months after our offer had been accepted. This caused significant delays, put the entire chain at risk, and nearly resulted in the purchase collapsing.

As a result, our original mortgage offer expired, followed by a one-month extension. We then had to apply for a new mortgage with a different lender. We also had to obtain three Help to Buy valuation reports, costing around £1,000, and incurred approximately £600 in additional costs after losing our first buyer.

We were also charged around £1,000 to review a Deed of Variation that had already been prepared by the seller’s solicitors, which we felt was excessive.

Although we eventually completed our sale and purchase in March 2026 after almost 11 months, the delays, poor communication, lack of proper explanations, and additional costs caused our family significant stress and uncertainty. Based on our experience, we would not recommend Cook Taylor Woodhouse for a complex sale and purchase transaction.

13 de março de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Dear Mr Rahman
I am sorry to note the dissatisfaction that is outlined in your review. At Cook Taylor Woodhouse we take client care very seriously and it is troubling to read your comments. You will recall that you previously raised concerns directly with us and that our Compliance Manager, Matthew Davis, provided you with a comprehensive written reply. Matthew would welcome the opportunity to discuss your concerns further to see if he can offer any further assistance.

Avaliado com 5 de um total de 5 estrelas

Ryan Burton-Smith handled our sale…

Ryan Burton-Smith handled our sale extremely well and was efficient professional contactable clear and effective and the process was made as smooth as possible despite some issues along the way. A credit to the firm.

9 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Excellent to see Ryan being amazing for his clients as usual.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

My experience with Cook Taylor…

My experience with Cook Taylor Woodhouse was amazing. Can not thank Hannah enough for all her help and hard work. Made the sale of my late Grandparent’s property so much easier. Wonderful service and would definitely recommend.

8 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Great to see that Hannah is continuing to provide excellent service for her clients.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Many thanks to Joy and the Team

We have just completed with the purchase of our new house via Cook Taylor Woodhouse solicitors and I must mention in name Joy Olisa who guided us through this purchase with all the complications and ups and downs. I admit that I called Joy probably too many times with question after question but Joy always answered as if it was my first call and was so helpful and professional and explained every time clearly what I needed to know.
Joy also came across as a very kind person.
My wife and I would personally like to thank Joy and the Cook Taylor Woodhouse team for all their help in this process and would have no hesitation in recommending them for house purchase.

8 de julho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. So happy to see that Joy is continuing to be amazing for her clients as usual.
Thanks, CTW

Avaliado com 5 de um total de 5 estrelas

Buying And Selling Property

My Son and I both thought Anila Marsh was very efficient and very thorough in all our dealings selling and buying property and would recommend her to our family and friends.

12 de junho de 2026
Avaliação não solicitada
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Resposta da Cook Taylor Woodhouse Solicitors LTD

Thank you for the review. Excellent to see Anila being amazing for her clients as always.
Thanks, CTW

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