I placed an order for 4 shirts and accidentally selected 1 shirt the wrong size. I realized my mistake once I received my confirmation and emailed support to see if it could be corrected. Gabby prompt... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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I placed an order for 4 shirts and accidentally selected 1 shirt the wrong size. I realized my mistake once I received my confirmation and emailed support to see if it could be corrected. Gabby prompt... Ver mais
A empresa respondeu
I had accidentally ordered the wrong team and thankfully Donna came to my rescue! I have never seen a customer support representative respond so promptly and handle my situation swiftly. I will for su... Ver mais
I had an issue with my order that came due to receiving the wrong shirt, I had Donna contact me regarding the mix up and she was efficient, helpful and kind. She acknowledged that it wasn’t up to comp... Ver mais
i was having a breakdown because i had put down the wrong address, so i was frantically trying to undo my error on the site which was unsuccessful until i rang the number provided and was greeted by a... Ver mais
Culture Kings World Famous for Streetwear, Sneakers, Dad Hats, Adidas Originals, Nike, NBA Apparel, Carre, Goat Crew, Thing Thing and so much more.
PO BOX 260, 4108, Archerfield BC, Austrália
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I placed an order for 4 shirts and accidentally selected 1 shirt the wrong size. I realized my mistake once I received my confirmation and emailed support to see if it could be corrected. Gabby promptly emailed me back 15min later letting me know she was able to correct my order before it was processed. I appreciate this company has employees like her that put customers first and strive to satisfy customers needs. I’ll 100% continue coming back just because of this experience 🙌👍. Thank you Gabby.

Resposta da Culture Kings
Gabby helped me update my shipping address with ease!

Resposta da Culture Kings
Gabby was wonderful you’re the best and the quick response customer service was amazing thanks a bunch

Resposta da Culture Kings
I accidentally loaded my old address from my Apple wallet onto my order. Alphonsine was able to change the order with the correct Ship To right away.

Resposta da Culture Kings
I put my address wrong and it was sorted right away with the hel of tha staff named Drisana. Thank you so much…Awesome work

Resposta da Culture Kings
Gabby took care of my request quickly and professionally

Resposta da Culture Kings
Ben was very helpful with my inquiry

Resposta da Culture Kings
I just wanted to say thank you to Gabby for handling my order. I had ordered in the wrong size and luckily enough gabby had grabbed my order before it got shipped😝😝 thanks again gabby! Look forward to giving these trackies to my partner❤️

Resposta da Culture Kings
Gabby was really quick providing a response and fixing an issue with my order. I truly appreciate her support. This is my first time ordering through this site and hope to continue in hopes I like the product as much as I like Gabby=)

Resposta da Culture Kings
Unreal! I noticed I ordered the wrong shirt. And send a message and Gabby was able to stop the order before it got shipped, get the shirt changed to the one I was meant to order and get it sent out to me in minimal time

Resposta da Culture Kings
Gabby and Drisana were really helpful in my order cancellation, manage to resolve the issue within 5 minutes of me submitting my inquiry online and reaching out directly.

Resposta da Culture Kings
Very quick response and made my life easier, and gabby understood my email and my inquiry. Gabby was very helpful. Give her a raise.

Resposta da Culture Kings
I had an issue with my order (my fault) and the team at culture kings didn’t make a fuss of it. Gabby especially helped sort my order before it was shipped and was so nice about it all. Made the whole experience super simple.

Resposta da Culture Kings
I had such a great experience with Culture Kings, thanks to Gabby! There was an issue with the size on my order, and unfortunately, it had already shipped before it could be corrected. Gabby immediately assured me that they would cover the return shipping and send me the correct size at no additional cost.
Beyond resolving the issue, Gabby was incredibly pleasant, helpful, and genuinely made me feel like a valued customer. This is exactly what great customer service should look like. Gabby is an amazing representation of Culture Kings, and I hope her leadership knows what an asset she is to the company.
Thank you, Gabby, for making what could have been a frustrating situation completely stress-free. Because of this experience, I will absolutely be a returning Culture Kings customer!

Resposta da Culture Kings
Gabby helped me correct the shipping address bloody legend!!

Resposta da Culture Kings
I had an issue with an order and had a speedy response from Gabby who sorted me out straight away. Great customer service which is rare these days. Thank you

Resposta da Culture Kings
Gabby was fantastic! The service was incredibly fast, and she really made the whole experience a breeze. I was in and out in no time thanks to her efficiency. Definitely a great experience all around. Shout out to gabby

Resposta da Culture Kings
Gabby was great to help me change my size that I fat finger typed wrong. Thank goodness ness I won’t fit an xs haha

Resposta da Culture Kings
Gabby made my experience really nice and easy! After I sent in my inquiry, she was quick to help get my address changed and made the whole process smooth and stress-free. I really appreciate her helpfulness and great customer service. Thank you, Gabby!

Resposta da Culture Kings
Alphonsine Helped me with my problem and came up with a solution in a timely manner . Thank you

Resposta da Culture Kings
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