CustomMade Jewelers Avaliações 

983
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I cannot recommend CustomMade Jewelers highly enough. I came to them with an idea for a deeply personal custom signet ring for my son. Staff was patient, responsive, and willing to refine every detail... Ver mais

Avaliado com 5 de um total de 5 estrelas

I decided to give customMade a chance with a very important project which was the engagement ring I’m planning to give to my future fiancé. I can say with confidence that I love my finished product! I... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a great experience working with Ryn on a custom ring. From the initial inquiry through the final product, communication was fast and friendly, questions got answered quickly, and I never fel... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wonderful experience! Very patient with me through the process. Great ideas, transparent pricing, kind people, quick shipping. All in all, a great experience. Looking forward to doing more work with t... Ver mais

Detalhes da empresa

  1. Joalheiro
  2. também em
  3. Designer de jóias
  4. Fabricante de jóias

Escrito pela empresa

CustomMade is the world's largest online custom jeweler. We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

983 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 33% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(983)

88 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Custom Rings

Samantha did an incredible job leading that effort to get the vision we had for the rings created in a timely manner. Being very good about responding back. As well as being very straight forward about communicating during the entire process from start to finish.

4 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Completed exceeded my expectations

Everything from start to finish has been perfect! Carla helped me every step along the way from custom designing my ring, to analyzing the drawings to reviewing the finished ring. She probably answered over a hundred questions as I am extremely detailed. I highly recommend CustomMade. Please consider them for your custom jewelry design.

19 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Our Experience with Custom Made

Working with Custommade was a simple process that their team beautifully outlines for you. We worked with Emily to create my engagement ring, wedding band, and hubby’s wedding band. All three are stunning. The quality and customer service is unmatched. We will 100% work with them in the future and recommend them to anyone. Thank you all so much!

31 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Customer Service & Jewelry

This is my second charm by CustomMade. Both have been for topographical detailed gold charms of very small islands. As I was very happy with the previous work done in 2023, I came back again for this new one.

The charm arrived on schedule - actually earlier than the estimated time. The work is beautiful. I had provided some pictures and map representations of the island, and from those CustomMade was able to replicate the island accurately, both in outline and in detail.

Communication was outstanding. Every step of the way is detailed, with questions answered, constant sketches and pictures provided, and changes made when requested.

I will definitely be back when I have another custom project. I recommend CustomMade based upon my two experiences.
My wife is going to be surprised and happy when I present this charm to her while on our vacation.

Thank you CustomMade.

27 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I absolutely love my necklace

I absolutely love my necklace. They did a fantastic job. I had vision of how I wanted my necklace to be and they came thru on exactly what I wanted. I was kept informed of the process from beginning to end, even the packaging was beautifully done.

6 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Custom ring made to perfection

Recently had a customized ring and though I was concerned with trusting the process, I had frequent updates and was included in the entire process up to the completion of the ring. The finished product was very well done and if I decide to have another custom project, I will definitely trust using them again.

17 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The service they provide is top notch

The service they provide is top notch. They will send you updates on whats going on and the status of the ring. They rings they design is absolutely stunning they'll work with you on the design process and show you a 3D render so you can see how they ring will look and if you want to make any changes. They also made it easy to pick out the center stone and will show you options and will look for a center stone for you and show it to you before they begin to make the ring. My experience was amazing with them I would 100% recommend them if you want a custom engagement ring they make the most unique designs.

10 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

So happy with the result

My whole experience with Custome Made from start to finish was flawless. I wanted to surprise my wife with an Engagement ring that matches our new special designed wedding bands for our 10 year anniversary. So within 2 months I had my concept in my head to 3D rendered, changed several times and made and delivered and it matched perfectly.

8 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

CustomMade project was a great…

CustomMade project was a great experience. They were responsive, communicative and efficient. We asked for some changes and some more detailed technical information along the way and they were very helpful. The finished product, a family crest ring, is now an heirloom and a high-quality piece we are proud to pass on in the family. And, delivered ahead of expected date.

9 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Happy I trusted CustomMade

I was really paranoid about picking the wrong custom ring company, and I am happy and lucky I landed on CustomMade. They were great about the whole design process. The back and forth, the edits, the timeline, etc. All was great. They were a great balance between budget but quality.

8 de janeiro de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Incapable of Listening to 2 Design Requests at Once

Designing a ring with Custom Made was one of the most frustrating endeavors I've had. I repeatedly would request the same things (size no bigger than 3mm, symmetrical design) and they continually provided sketches that did not include both of these elements. At the end it was clear they were using AI as the answers were also "yea great idea" while forgetting the details I had requested. I was extremely frustrated that I had to keep repeating myself and that there was no chance to have a call or video call with the actual designer, that is if they actually have one. I was looking for creative designs and was given the same thing over and over again. It was a BAD and TERRIBLE experience and I would never recommend this brand. Thank goodness I still have so much time because I would have ended up with a botched wedding band if I didn't.

10 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfectly Unique

I have used CustomMade to design both the engagement ring for my Fiance and our wedding rings. I have been consistently impressed with the timeliness, quality, and flexibility of the team of employees that I have interacted with. I provided many annotations and notes on the sketches and renderings provided and they truly did not rest until it was exactly how I wanted it. When I was unsure of the possibilities, they provided detailed guides of the options and expert opinions that provided the pathway to clear decision making. The quality of the final products received is impeccable and at a comparable price to non-custom pieces in many stores. If you want a custom ring, I can not imagine a better option than CustomMade. My (future) wife and I will cherish these pieces for the rest of our lives.

30 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Engagement Ring w/ Band

My fiance had custom made my engagement ring via CustomMade— so I knew I wanted to go through them for my wedding band. I envisioned wearing them together. The process was smooth, and super fast. I love my band and I’m sad I have some time before I can wear it. Turned out perfect.

21 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Attention to Perfection

The constant attention to detail on how I wanted my project, my perfect Wedding Band to be crafted...
OMG :O, the experience I had, and hopefully continue to have, was wonderful! Prompt communication was displayed and if my questions or concerns weren't attended to immediately, they were viewed, discussed and resolved quickly. From the time discussions begin, about my ring and its creation of it, the whole journey was meticulous and carefully thought out. Adjustments were made with no problems, and the duration of the project was delivered as promise. I received my ring with total satisfaction, as I do believe, very much that it was created with craftsmanship, and devotion with the promises that were given to me, on time! I love my ring, and I can't wait to show it off with family, friends and most of all, my fiancé, on our Wedding Day. I am sure she will find my ring to be stunning, exquisite, lovely and beautiful, INDEED! Thanks for all the whole crew, from JORDAN to ALY to NIKHILL and to JANINE, your "Attention to Perfection" was much appreciated! Happy Holidays to you all and yours! CURTIS!

22 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend CustomMade.com - really great experience

My experience with CustomMade.com was so great! I was a little skeptical buying such an important item online. Their whole step-by-step process and communication, along with great reviews, made it such a nice experience. The person who was my contact through the whole process also helped with the design and had great ideas and feedback. In the end the ring was absolutely perfect. I highly recommend!

5 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

They made my fiancé their dream ring.

It’s difficult to find a place that can custom make rings exactly the way you picture it but gee golly they did it. They made sketch concepts until it was just the way I wanted. After they made the ring they let me put an inscription on it and made any modifications I asked for AND they didn’t try to push me for anything I didn’t want like every other place did. Like they were just wonderful. Now I have a dream engagement ring and I will be returning for a dream wedding ring.

8 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This company is great

This company is great. I was looking to have a specific ring made and I found them on internet. I was hesitant at first because I didn’t know how they would be. They were the best. They kept me up to date with everything that was going on. They took pictures of what I wanted and sent them to me to see if this is what I wanted. It was an awesome experience and at the end I have this beautiful ring built like I requested. I would recommend them 100% to anyone and I will of course use them again in future.

27 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

This is an excellent company

This is an excellent company. They are responsive and flexible. I truly enjoyed my experience. The product I received is nothing short of spectacular! My wife was speechless as was I. I fully endorse this company and highly recommend them if you want a unique and custom piece of jewelry.

8 de dezembro de 2025
Avaliação não solicitada

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