I cannot recommend CustomMade Jewelers highly enough. I came to them with an idea for a deeply personal custom signet ring for my son. Staff was patient, responsive, and willing to refine every detail... Ver mais
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Veja o que dizem as avaliações
I decided to give customMade a chance with a very important project which was the engagement ring I’m planning to give to my future fiancé. I can say with confidence that I love my finished product! I... Ver mais
I had a great experience working with Ryn on a custom ring. From the initial inquiry through the final product, communication was fast and friendly, questions got answered quickly, and I never fel... Ver mais
Wonderful experience! Very patient with me through the process. Great ideas, transparent pricing, kind people, quick shipping. All in all, a great experience. Looking forward to doing more work with t... Ver mais
Detalhes da empresa
Escrito pela empresa
CustomMade is the world's largest online custom jeweler. We don’t just sell engagement rings—we help you make one that’s only yours. Designed from scratch. Crafted by hand. Made to mean more. If you have an idea for a piece of jewelry, please come chat with us. If you would like to read more reviews of our service and/or view a portfolio of our completed work, please go here: https://www.custommade.com/reviews/
Informações de contato
90 Sherman Street, 02140, Cambridge, Estados Unidos
- (508) 507-9146
- support@custommade.com
- www.custommade.com
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Respondeu a 33% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Highly Recommend. amazing customer service
This is now the 3rd engraved ring CustomMade has done for us. Amazing attention to detail. they kept me updated at each step of the process along the way. the final product exceeded expectations. no mistakes. Their customer service is one of the best I've ever experienced. Would highly recommend. DarinK
100% involvement from project manager
100% involvement from project manager. fantastic quality and timing.
⭐️ Engagement Ring Review
⭐️ Engagement Ring Review – CustomMade
I don’t even know where to begin — my fiancée is absolutely in love with her engagement ring, and the entire experience exceeded every expectation I had going into it.
From the very start, the process felt incredibly personal and meaningful. This wasn’t just about buying a ring — it felt like creating something that truly represents us and our story. It never felt rushed or transactional, and that made a huge difference during such an important moment in our lives.
A big part of that experience was working with our designer, Emily. She made the entire process smooth, thoughtful, and genuinely enjoyable. She took the time to really understand what I was looking for and helped bring that vision to life in a way that was even better than I imagined. Her attention to detail and care throughout the process did not go unnoticed.
Seeing my fiancée’s reaction when she first saw the ring is something I will never forget. The design is absolutely perfect for her. The pear-shaped center stone is elegant and timeless, and the band adds a unique and refined touch that fits her style so well.
One of the most meaningful parts of the ring is the two small stones incorporated into the design. They represent our birthstones, which adds a deeper level of symbolism and makes the ring even more special to both of us. It’s those kinds of thoughtful details that really set this experience apart.
The quality of the ring is incredible. It has that immediate “wow” factor, but still feels like something she can wear every day. She catches herself staring at it constantly, and it’s already received so many compliments.
We did have to send it back for resizing, and even that part of the process was seamless. When it came back, it fit perfectly and still looked flawless — you would never know it had been adjusted. That level of craftsmanship and consistency really speaks to the quality of their work.
Photos don’t fully capture how beautiful the ring is in person. The sparkle, the detail, and the overall presence are even better in real life.
A special thank you to Emily for making this such a great experience. Your care, communication, and attention to detail made a lasting impression on both of us.
This is something she will wear every day for the rest of her life, and it means everything knowing how much thought and intention went into creating it.
I would absolutely recommend CustomMade to anyone looking for a custom piece, especially something as meaningful as an engagement ring. They don’t just create jewelry — they create something truly personal.
Absolutely wonderful people 10/10
Eula, Angela, Jordan and everyone else who worked one my project were all very polite and professional. I would absolutely recommend them. You can tell they truly care about the work they do and the people they work with. Its a wonderful company
All the designs they showed me were far…
All the designs they showed me were far from the reference images. Really poor design.
They were very slow responding. I ended up using another service.
Absolutely PERFECT
Absolutely PERFECT! I worked with an amazing woman who helped me bring my complete imagination to life! And my fiance absolutely loved it and also helped with the wedding band ! I worked with parris not sure if that’s how you spell her name but she was so nice and helpful ! Just so happy would definitely recommend!
Very communicative
Very communicative, got exactly what I wanted for my ring. Works with your budget to find the perfect combo.
This was a wonderful experience
This was a wonderful experience. They absolutely nailed the ring. My now fiancee loves the ring!
Fantastic experience
Fantastic experience. Exceeded my expectations from start to finish. The design process was simple and the quality is better than their promise which was a high standard to begin with. Without a doubt I have no reservations in giving this a 5 star review. I never do reviews but in this case it was warrented. Great company, product and people.
Engagement ring design
The entire process was amazing. Every step of the way, the people I worked with were knowledgeable and helpful. It did take a few times to get the ring to set correct, but it was well within the timeline and I appreciated having it done right as opposed to fast. Overall, it was great and the ring came out amazing
Amazing Experience
My son created a design based on information about our family, mine and my husband’s ancestors. Custom Made took his drawings and made a perfect ring for us. That was two years ago. Recently, we asked for two more of the same ring for our children which we just received. They are just as beautiful as the first two. Exactly what we asked for. They go back and forth with you making sure every aspect of the design is as you want. They keep you appraised of what is going on throughout each step of the process. We were assigned a contract person who did a phenomenal job keeping us updated and answered all questions immediately. Great company to work with. Great place to get heirloom pieces to pass down for generations.
Emily and Rachel are fantastic
Emily and Rachel are fantastic! They’ve been so gracious and accommodating! I’ve really enjoyed working with each one of them and they made this experience so enjoyable.
Absolutely amazing
Absolutely amazing. Made the ring exactly as I wanted. Communication was excellent, I highly recommend Custom Made and will be using them to make the wedding band to go along with the engagement ring.
I would highly recommend
I would highly recommend! They were very punctual and worked with us is so many different ways and in all the different steps. They got us exactly what we were looking for and even went as far to remake the ring because it didn’t turn out how we wanted. Not many companies if any offer services like these.
I would love to see this company offer these servers for cheeper metals and pieces of jewelry. Showered to find a business similar to them with cheeper jewelry but to no avail. That being said, for what they offered it was very reasonable priced and some fine work!
The people who you speak to throughout…
The people who you speak to throughout your entire ring design process are amazing. They answer any questions you have in a good time. The ring itself was absolutely stunning. I could not have asked for one better. 10/10
It's one of a kind
I was overjoyed by how perfect my ring turned out! Michael was a fantastic help and led me through step by step. Couldn't have been a better experience, would definitely use Custom Made again :)
A Meaningful Custom Piece, Perfectly Made
Amazing experience from start to finish. The team was responsive, helpful, and made the custom process feel easy and collaborative. My ring turned out beautiful and exactly how I imagined. Highly recommend!
The ring came out beautifully
The ring came out beautifully, exactly as the image I sent. The process was easy and I got updates on every step.
The best experience!
From start to finish this was the easiest experience! Samantha who was my Project lead was super helpful and we created the most amazing ring I’ve ever seen! Cannot thank them enough and I will cherish this ring and process forever
I appreciate everything the team has…
I appreciate everything the team has done during this process. I will send a pic of the ring on her hand when i propose later today.
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