Custom Offsets Avaliações 

Ordered a set of new wheels and lo and behold, one came w the box busted open and the wheel damaged in not 1, but 2 different spots. Something hit it hard enough to bust through the rim guard on the front rim of the wheel and the back of the rim as well. Purchased shipping protection and guess what, they can’t replace the rim because they’re back ordered now and if possible they asked if id do a $50 reimbursement. Those options or I can send the whole set back to get a different set…awesome. Make sure you look up reviews about custom offsets before ordering. If not, you will be inconvenienced with the back and forth of unfair reimbursement or having to ship everything back to their warehouse in California at the cost of your own. It seems like they purposely send defective or blemished wheels to people because they know they’ll give customers such a hard time with the return process, the people will just end up keeping them. Horrible business, horrible quality control, and horrible course of action for customers.
***UPDATE***April 7th
They are reimbursing $100 for the damaged wheel. Just going to keep the set up. Huge waste of time to keep going back and forth. For future reference just give a full refund for any wheels that are damaged. Especially when pictures are taken the same day, claim was submitted same day (while the delivery man was still there) and all the steps were followed per your site.

I have ordered from them several times, they are the best in the business.

Everything was great from start to finish. The wheels and tires look even better than I imagined.

Easy ordering, Wheels shipped on time. When i received the wheels, the box containing the lugnuts had broken open and put chips in the clear coat of a brand new polished wheel. I sent a note to customer service after hours on a Sunday, they responded next day, shipped a brand new wheel and lugnuts, didn’t ask for the old to be shipped back. Fantasic customer service that is hard to find these days! Strongly reccommend!

The wheels and tires came exactly how I expected. They were packaged extremely well and shipped on time. The tires were balanced perfectly and everything was ready to be put on super easy.

It’s as simple as pick your wheel & tire setup and press confirm order. I received my wheels and just installed them on my truck and it looks amazing! They sent me all the hardware needed to do so and ceramic coated my wheels for an easier clean. Very pleased with their service and will be recommending them to everyone I know who needs wheels!

Great service. Came very quickly and fit exactly the way the said they would. Would recommend them to everyone

I would recommend them to anyone. There was a wheel that had some scratches on it. They informed me of the issue before they were shipped. The issue was resolved. I was impressed with their customer service.

Was quick and easy to find what I needed through the vehicle search. Made my order and my tires were at my door the next day. It was a very fast delivery and everything looks great. I highly recommend Custom Offsets.

easy to order. Ordered tires and wheels. the order came the day that was estimated and everything was in perfect condition. very happy.

Just the tire I needed speedy delivery !

Overall, everything arrived in excellent condition with no issues. The headers, cold air intake, and tires were all in perfect shape, and I’m very satisfied with the quality.

That said, after spending approximately $1,800, I was hoping there might have been some complimentary merchandise included, such as a shirt or sticker.

Nonetheless, I appreciate the great service and product quality—this is exactly why I continue to purchase from your company.

Great customer service

The wheel look great good fit with centering rings but took longer for lugs and rings to show up than the wheels

Ordered wheels, fair price, came in packed well, and exactly what I wanted, plus showed up two day early, great service!

Custom offsets provided excellent customer service and great price on the wheels and tires I bought from them. After researching on their website the wheels and tires I wanted, I called them to make sure I was ordering the correct setup for my car. They made a suggestion on the tire size that worked out better. I received my setup almost a week ahead of the original scheduled delivery time. I highly recommend Custom Offsets!

This is a big company, but they respond to questions, concerns and requests like you have an inside connection. Great quality, price and service. Definitely give these guys an opportunity to earn your business...You won't be disappointed

Custom Offsets keeping the DREAM ALIVE!!!

I've made two purchases 1 from custom offsets and 1 from fitmentindustries.com and I have been 💯% satisfied with both the customer service is second to none the choices seem endless and they have my business for life and free mounts and balance with hunter equipment and the sets both arrived in perfect shape and the fitment well that was better than expected it's like they know what they're doing and stuff 😀 lol really couldn't suggest another company that could possibly do it any better again thank you for the outstanding service that answered my question and put me at ease to only have everything work perfectly. 💯 the best in the business. SC