Easy to purchase, great finance options & lovely clothes. Shopping this way is so much easier than struggling to the store, then having to try on items, then finding out they don't fit or the item isn... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Use Evri for 'delivery' - Evri don't deliver, the parcel is thrown into the garden or left next to the note asking them to put item at backdoor. Evri say they're on their way then cancel at last momen... Ver mais
A empresa respondeu
I have shopped with Damart for years recent purchases Winter Duvet, Jean trousers with elasticated waist. They are Excellent and the 1st firm I visit now we have to shop on line. Don't always get o... Ver mais
A empresa respondeu
Easy to use site with an array of clothes meeting the need for every day wear to experimental wear, and often party or occasional wear. It has after it's met you an astonishing offer regim... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Damart are a French owned global retailer in the direct home shopping market who specialise in clothing for the senior lady. Damart are best known for thermal products, developed from our unique ‘thermolactyl’ fabric which we patented back in 1953. Since then, Damart has quickly become known across the European marketplace, as has our growing range of exciting products – from our famous thermals to ladieswear, homewear and garden products. Aimed at the 75+ age group,our ‘sister’ brand,‘Sedagyl’, offers products which provide ‘comfort’ and well-being for the senior market. Winners of the UK Customer Satisfaction Awards in 2014.
Informações de contato
Damart, Bowling Green Mills, Lime Street, Bingley, BD971AD, Bingley, Reino Unido
- 0871 423 0000
- jaskin@damart.com
- www.damart.co.uk
4,1
Muito Bom
26 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always easy to order items
Always easy to order items. If doing this by phone, everyone is always pleasant & helpful
29 de julho de 2026
Avaliação não solicitada
Resposta da Damart
Hi Mrs Reed
Thank you for your five star review and your lovely feedback.
We're delighted to hear that you find it easy to place orders with us and that our telephone team has consistently been pleasant and helpful. Providing friendly and efficient service is very important to us, so it's wonderful to know we've met your expectations.
Kind regards
Anne
Customer Response Advisor
All good could do better on delivery a…
All good could do better on delivery a bit quicker like other companies but good quality clothes
25 de julho de 2026
Avaliação não solicitada
Resposta da Damart
Hi Gwyneth
Thank you for your five star review.
We're pleased to hear that you're happy with the quality of our clothing. We also appreciate your comments regarding delivery times and understand that faster delivery is important to our customers.
We do advise your order will be delivered within seven days but in many cases it is much quicker. We do also offer an express delivery, this is a charge of £3.00 and will be delivered within two working days.
Kind regards
Anne
Customer Response Advisor
Unhelpful, dismissive customer service.
Even thou Damart sell good quality products their customer service leaves a lot be desired !! When returning an item one of the options was a collection by Evri ( who also delivered it) i had arranged a collection by Evri thru my Damart account and collection was booked for a specific date. This was not collection by Evri so I rang Damart customer service to chase up and was told they couldn't help me, even thou this return company is one of the options available. I had to pay for the collection when booking. I rang customer service to complain about non collection and was told couldn't help me and if I wanted it collected I had to pay another collection fee !!! If you are not prepared to help your customers you shouldn't have this carrier as one of your options !!! Disgusting, unhelpful and dismissive experience.
28 de julho de 2026
Avaliação não solicitada
Resposta da Damart
Hi Janice
Thank you for taking the time to leave your review. I’m sorry to hear that your parcel was not collected and for any inconvenience or frustration this has caused, especially after contacting us for assistance and feeling that we were unable to help.
If the collection was arranged directly with Evri, we unfortunately do not have access to their systems and are therefore unable to investigate the booking on your behalf. However, there may be other ways we can assist and help resolve the situation.
Please feel free to email me at trustpilotteam@damart.com, and I will be more than happy to look into this further for you.
Kind regards
Anne
Customer Response Advisor
Resposta da Damart
Hi Constance
Thank you for your review. It's lovely to hear that the item you've purchased was a good fit for you.
Kind regards
Anne
Customer Response Advisor
Still havent received my parcel!
Still havent received my parcel!
7 de julho de 2026
Avaliação não solicitada
Resposta da Damart
Hi S McCullagh
Thank you for your review. I'm sorry to hear that you haven't received your parcel.
Can you please email me at trustpilotteam@damart.com and I'll then be able to look into this for you.
Kind regards
Anne
Customer Response Advisor
Easy to find way around online…
Easy to find way around online catalogue. Everything I've ordered has been lovely and the free gifts are great as well.
17 de julho de 2026
Avaliação não solicitada
Resposta da Damart
Hi Trish
Thank you for your five star review and wonderful feedback. We're delighted to hear that you found our online catalogue easy to navigate and that you've been pleased with everything you've ordered. It's also wonderful to know that you've enjoyed the free gifts we offer.
We really appreciate your kind feedback and your continued support.
Kind regards
Anne
Customer Response Advisor
Fantastic ladies trousers
Fantastic ladies trousers, lovely material and perfect fit. I even bought a similar pair in a different colour!
23 de julho de 2026
Avaliação não solicitada
Resposta da Damart
Hi Jillian
Thank you for your five star review. Its wonderful to hear that you like the ladies trouser you've purchased and that they are a perfect fit.
Kind regards
Anne
Customer Response Advisor
Easy to order
Easy to order. Polite and helpful.speedy delivery
Overall satisfaction
26 de julho de 2026
Avaliação não solicitada
Resposta da Damart
Hi Mrs Lynskey
Thank you for your five star review. It's wonderful to hear that you have found it easy to order with us and your delivery arrived quickly.
Your feedback means a great deal to us, and we're pleased that you're satisfied with your overall experience.
Kind regards
Anne
Customer Response Advisor
Everything was easy thanks.
Everything was easy from selection on website to delivery. The returns process is easy too if you need to use it and refunds are quickly taken off your account as well. All good thanks.
15 de julho de 2026
Avaliação não solicitada
Resposta da Damart
Hi Sooky
Thank you for your five star review
We're delighted to hear that you found everything easy, from browsing and ordering on our website through to delivery. It's also great to know that, when needed, you found our returns process straightforward and that refunds were applied to your account promptly.
Your feedback is greatly appreciated, and we're pleased to know you've had such a positive experience with us.
Kind regards
Anne
Customer Response Advisor
Easy to order
Easy to order, delivered reasonably quickly and great value for money. The sizing was good and the quality in line with the price. Would definitely buy again.
15 de julho de 2026
Avaliação não solicitada
Resposta da Damart
Hi Mary
Thank you for your lovely review.
We're delighted to hear that you found our ordering process easy, our delivery service prompt, and our products great value for money. It's also wonderful to know that the sizing met your expectations and that you were pleased with the quality of your purchase.
We really appreciate your feedback and are thrilled to hear that you would shop with us again.
Kind regards
Anne
Customer Response Advisor
I have always had brilliant service and…
I have always had brilliant service and information on orders are always sent to you and the delivery of ordered items are always quick and reliable thanks Damart you are great
26 de julho de 2026
Avaliação não solicitada
Resposta da Damart
Hi Margaret
Thank you for your five star review and for your wonderful feedback.
We're delighted to hear that you've always received brilliant service and that our order updates keep you well informed. It's also great to know that you find our deliveries quick and reliable.
Your kind words mean a lot to us, and we look forward to serving you again soon
Kind regards
Anne
Customer Response Advisor
delivery…
While I like your items your delivery is very slow. A return item seems to have taken a week, all due to your use of evri
25 de julho de 2026
Avaliação não solicitada
Resposta da Damart
Hi Pauline
Thank you for your review and for letting us know how much you like our products.
We aim to deliver all orders within 7 days, although in many cases they arrive much sooner.
Regarding returns, these can take up to 14 days from the date they are sent back to us. This allows enough time for your parcel to reach our warehouse and for our Returns Department to receive, inspect, and process the items.
We appreciate your patience and thank you for shopping with us.
Kind regards
Anne
Customer Response Advisor
Good quality clothing.
I have shopped with Damart for many years and clothing has been of top quality...the only problem I have come across is the sizes of clothing made in China as I think Damart do import from China.
15 de maio de 2026
Avaliação não solicitada
Resposta da Damart
Hi Sheila
Thank you for your five star review and for your loyal support over the years and for sharing your feedback. We're delighted to hear that you've found our clothing to be of top quality.
We're sorry to learn of your concerns regarding sizing on some garments. We understand that sizing can sometimes vary between manufacturers and product ranges. Your comments are valuable to us, and we'll ensure this feedback is shared with the relevant team as we continually work to improve consistency and customer satisfaction.
Kind regards
Anne
Customer Response Advisor
Resposta da Damart
Hi GAynor
Thank you for your five star review, it's wonderful to hear that you are happy with the quality of our garments.
Kind regards
Anne
Customer Response Advisor
Quality and service are always first class
As always, top quality products at affordable prices. Orders sent out efficiently and quickly and customer service staff are always pleasant and happy to help with any query.
10 de julho de 2026
Avaliação não solicitada
Resposta da Damart
Hi Sheila
Thank you for your five star review and wonderful feedback.
We're delighted to hear that you're happy with the quality of our products, competitive prices, and efficient service. It's especially great to know that our customer service team has been able to assist you in a friendly and helpful manner whenever needed.
Kind regards
Anne
Customer Response Advisor
Damart have improved their delivery…
Damart have improved their delivery time and that together with the good quality garments makes them a pleasure to shop with. My recent purchase is as described and I know I will enjoy wearing it.
1 de julho de 2026
Avaliação não solicitada
Resposta da Damart
Dear Mrs T
Thank you for your five star review. It's wonderful to hear that you have enjoyed your shopping experience with us and you are happy with your recent purchase.
Kind regards
Anne
Customer Response Advisor
It’s nice to see some eee shoes hope…
It’s nice to see some eee shoes hope you get some more in with modem stiles for women in early sixties thank you
24 de julho de 2026
Avaliação não solicitada
Resposta da Damart
Hi Raymond
Thank you for your lovely feedback.
We’re pleased to hear you’re happy to see more EEE width shoes available. We understand how important it is to have comfortable footwear that also offers modern and stylish designs, and we’ll certainly take your comments on board. We hope to have more new styles for women of all ages available soon.
Thank you again for sharing your thoughts and for your support.
Kind regards
Lucy
Customer service team
Easy to order
Easy to order , lovely free gifts,
Great to look forward to my parcels arriving,
Very happy.
22 de julho de 2026
Avaliação não solicitada
Resposta da Damart
Dear Mr Weaver
Many thanks for leaving us a review.
I'm pleased to read, you like our easy ordering and free gifts and you are very happy with our service.
We look forward to serving you again soon.
Kind regards
Adele
Customer Response Advisor
Until Damart change there courier…
Until Damart change there courier nothing will change and I have told them this several times. The deliveries are so bad that I will not use them again!!!
1 de julho de 2026
Avaliação não solicitada
Resposta da Damart
Hi David,
Thanks for leaving us a review.
I'm really sorry to hear you will not shop with us, until we change our courier. At this moment in time, we only use Evri. I have noted your comments for you.
If you would like to e-mail us further details regarding your deliveries on trustpilotteam@damart.com. We can take a further look for you.
Kind regards
Adele
Customer Response Advisor
The main problem is the sizing of…
The main problem is the sizing of items.
Giving a range e.g. 14 -16 means they never fit well. Individual sizes would be so much better.
Everything I have had to send back has been due to a very poor fit
9 de julho de 2026
Avaliação não solicitada
Resposta da Damart
Dear J Wilkinson
Thank you for your feedback regarding our sizing options. We appreciate your suggestion to offer straight sizing such as 12 or 14 instead of combined sizes like 10/12 or 14/16. Your input is valuable to us as we strive to improve our product offerings.
Kind regards
Adele
Customer Response Advisor
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