My order was never received but took my money immediately. After one month they refunded a partial amount with no explanation. They have not responded to my request for the full amount.
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Veja o que dizem as avaliações
ORDER WAS NOT PROCESSED IN THE TIME THEY STATED IT WOULD BE. CREDIT CARD WAS CHARGED. ALL ITEMS WEREN'T EVEN AVAILABLE AND THEY CHARGED ME FOR THEM. i HAD TO REQUEST REFUND FOR ITEMS NOT SENT OR... Ver mais
would never order from here again. FINE PRINT: "30 day money back guarantee" really means, get cheaply made clothing unlike pictured, try to return for money back guarantee, PLOT TWIST: you get to p... Ver mais
The dress I ordered was exactly as I expected!! I fits like a glove , the only thing I see is I wish the inside was lined with same material so that it didn’t show the white background of the inside o... Ver mais
Detalhes da empresa
- Loja de moda feminina
- também em
- Loja de Roupas
Escrito pela empresa
Darcey Lane is a women's clothing brand offering stylish, accessible fashion designed to help women feel confident and comfortable in what they wear. Our collections span dresses, wedding guest and homecoming styles, and versatile everyday wear, serving customers primarily in the United States through a transparent, customer-focused shopping experience.
Informações de contato
Estados Unidos
- www.darceylane.com
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There are no returns with Darcey Lane…
There are no returns with Darcey Lane clothing. Unless you pay shipping to China. They try to get you to accept a certain % of your purchase as compensation. Such a scam! Buyer beware!!
Don’t order from them unless you want to pay postage to China if it doesn’t fit!
I ordered a denim dress, sized up due to reviews indicating they ran small. This dress was not denim. It is a thin slinky synthetic fabric. It is far too small. I finally got a response after my second request to exchange for a larger size. I was informed that I would have to return it to China at great expense or donate it and pay 30% to get a larger size. In their ads they show a US storefront which is a total scam. Do not order from this site!!
Terrible experience
Terrible experience, drop shopper, takes weeks to come. The fabric is the dress was thin, there were threads coming out everywhere. The zipper was poorly constructed and impossible to undo. You have to pay for international return shipping, super not worth it.
Not a good experience
Not a good experience. Ordered 2 dresses. Neither looked anything like the pictures and 1 was the wrong size. They do not answer the phone provided. Went to the usps to try to return and was told there isn’t a deliverable address for this company other than London which would cost $20.
If I could leave a 0 star I would
If I could leave a 0 star I would. This company is fraudulent. The description of the material and the sizing is false. It’s impossible to get a return/refund. I was offered a 10% refund on a $60 item. Or, keep the item, rebuy at 30% discount! Do not buy from this company. It’s another Chinese scam.
Garbage, return means I pay shipping to CHINA
I ordered 4 dresses. They didn't look anything like the photos. The fabric was a slick, unbreathable polyester of the worst quality with a print, very unsuccessfully attempting to replicate the LOOK of a breathable cotton. Although I could return this garbage, I would have to pay for shipping to CHINA with extra receipt tracking fees. Not at all as represented. A compete rip off. I threw my money away.
So soft right out of the box
Didnt expect the fabric to feel this soft. Really nice honestly.
I ordered a blouse from Darcy Lane
I ordered a blouse from Darcy Lane. It didn’t fit well and the material isn’t what I wanted. I’ve been trying to return it since. It has the tags. It’s in the original bag it was shipped in. It’s brand new. The company’s advertising states “no problem for 100% return for your money back”. Why are they ignoring me and refusing to send me a shipping label? This is not typically the way American companies conduct business!
Sizing is way off
Sizing is way off. A Large was comparable to Small. Now they are "offering" me to purchase another item for 30%. Telling me returns will be too expensive for me. Their site states that their warehouse is in New York ??? They also encouraged me to gift the items to someone and make them happy. Just another China rip off company.
Return of poor quality items is not an option
Both items of clothing were of poor quality. When I inquired about returning them, they said they would have to be shipped overseas at my expenses! Their alternative offer was to refund me 25% of my expense. So I paid 75% for 2 things I donated to the thrift shop. Don’t buy!
Just received my parcel very happy with…
Just received my parcel, very happy with the quality and the product. Highly recommend.
Bought 2 dresses for an event
Bought 2 dresses for an event.
They arrived super fast and were exactly what I wanted. Would definitely buy again
I just opened my order
I just opened my order. I ordered 2 dresses for weddings i have upcoming. I must say im very pleased, they are very nice dresses and very flattering. Free shipping and extra savings was nice to have too.
My order arrived yesterday 4 items i…
My order arrived yesterday 4 items i ordered with the bundle discount, sizing was correct and quality was good, free shipping and extra discounts was great. I just processed a return for one item and communication was easy enough, return processed. Overall experience good, i will be ordering some more summer bits.
The product I received was nothing like advertised
The product I received was nothing close to the description or website photo.
The website picture showed a soft, knitted sweater in muted blue and orange tones.
The one I received had horrible, brash colors in a cheap polyester. The stitching is crooked (like a high school sewing class student's work) and sleeves and collar don't even hang evenly. The cuffs were tacked on in a different color, not woven as part of the sleeve.
I am beyond disappointed in the deception of the description.
They offered a choice of a 20% refund and keep the top or cover the cost of sending it back to China, which is more than the cost of the shirt. It’s a good scam for them. They still get to keep 30% of the profit for cheap materials.
Good experience
Hi, this is my second time ordering from Darcey lane so wanted to write this review, first time the shipping was a bit slow, but they informed me of this and communicated every step of the way so gave me peace of mind, the item was nice and fitted me, so i re ordered a few ore items to make the most of the bundle deal, shipping much quicker and the quality is very nice, a sequined dress i got was fab. Very happy, good quality, and most importantly communication is good and clear. Will shop again for the summer for sure.
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