Five stars for Kirsty-Jane Hunt at DCL Insurance! From the moment I spoke to her, Kirsty-Jane was professional, friendly and genuinely helpful. She took the time to understand exactly what I needed, e... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
YASMIN in sales is an outstanding professional team member, I’m sure she will do really well in life. DCL got me the best price with all the additional extras for my peace of mind. *****
I have 10 years with DCL and as usual the performance of you guys is brilliant.This year it was Jill who dealt with me.SHe was very helpful ,polite and professional.Made my insurance renewal easy and... Ver mais
Yasmin, is brilliant and a very dedicated member of the team. She puts pride and care into her work and always follows through the appointments.
Detalhes da empresa
Escrito pela empresa
DCL Insurance is the leading name in hire and reward insurance for minicab, taxi, chauffeur and delivery drivers across the UK, and a high quality provider of ADI insurance cover for Driving Schools and Driving Instructors. Established in 1999, we are proud to be able to provide the best private hire and public hire insurance to chauffeur, minicab and taxi drivers nationwide at extremely competitive prices. At DCL we are committed to providing the best insurance cover at the best prices whilst maintaining a gold standard level of customer service, knowledge and professionalism. In 2012 we were awarded Charted Insurance Broker status by the Chartered Institute of Insurance. Only the UK’s premier insurance broking firms qualify for Chartered status, so when you come to us you know you are dealing with proven professionals. Contact us on 020 8669 4466 for a quote.
Informações de contato
19 West Street , SM5 2PT, Carshalton, Reino Unido
- 020 8669 4466
- sales@dclinsurance.com
- www.dclinsurance.com
4,8
Excelente
2 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 89% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service
Excellent service
Very good feedback when I wanted a good deal
19 de junho de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Dcl always been very competent
Dcl always been very competent. I been with dcl for last 10 years. They always gave me reasonable quote. Phone staff very friendly help full. Highly recommend five 🌟 🌟 🌟 🌟 🌟.
18 de junho de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you so much for leaving this 5* review. We’re delighted that you were so happy with the service you received. Our team pride themselves on going the extra mile for our clients. We’d really appreciate it if you could share your positive experience with your friends and colleagues.
Jill Mayne was very very helpful with…
Jill Mayne was very very helpful with my renewal! Thank you Jill!
8 de junho de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Superb
Superb, brilliant service once again from YOHAAN, much appreciated buddy.
18 de junho de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Fast and prompt response
Fast and prompt response, I was busy and wasn’t able to attend calls, Adel from DCL was polite and patient. Eventually I mailed to say I was now available. Got a call from Adel who explained my insurance renewal. I was happy with the whole process. Five stars from me
18 de junho de 2026
Avaliação não solicitada
ADEL has been excellent
ADEL has been excellent! Excellent service
18 de junho de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Amanda she gives me good service to…
Amanda she gives me good service to understand my policy she help me a lot thank you very much for you kindness and you service God bless thank you again
18 de junho de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Amanda and her manager.
Resposta da DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Excellent
Recently I renewed my private hire insurance with DCL, and Ms Jill was extremely helpful throughout the process. She helped me a lot. I strongly recommend this company. Very good customer service.
2 de junho de 2026
Avaliação não solicitada
The best insurance company at the…
The best insurance company at the moment I recommend don’t waste your money elsewhere.
10 de junho de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Great service
Great service
Amazing customer service from Jill mayne
Very professional and patient
Didn’t hesitate to stay with this company dealing with amazing staff
9 de junho de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Its my 11th year with DCL
Its my 11th year with DCL
Can't recommend them enough.
Always on point & professional.
Jill is great one call and all sorted.
Thank you Jill and thank you dcl
8 de junho de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Jill and her manager.
It was a very good service and they cut…
It was a very good service and they cut my price by 85 , amazing customer service
8 de junho de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Very good experience with Yohann,he is…
Very good experience with Yohann,he is very helpful he does speak very clearly and make me understand the policy ,thank you very much.
29 de maio de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Nab’s
Yohann is the best customer advisor for renew my insurance . Very polite & knowledgeable person explaining everything.. good job keep it up
3 de junho de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Jill was both professional and pleasure…
Jill was both professional and pleasure to deal with.
This is the second time I have insured with DCL.
I was thinking of going to another company but Jill's knowledge and advice swayed me to renew.
Joe Renda.
16 de maio de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for taking the time to write a 5* review, we really appreciate your feedback and I will make sure this is passed onto Jill and her manager.
I just want to thank Daniella
I just want to thank Daniella. Very professional and helpful. I am very satisfied with Daniella's service regarding my taxi insurance. Highly recommend.
1 de junho de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Very professional
Very professional,I am very happy with service and quote👍
1 de junho de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
Best insurance
Best insurance.
No one can beat dcl. Excellent service .God bless 🙌
1 de junho de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for taking the time to leave this positive review. We’d really appreciate it if you could recommend us to your friends and colleagues.
Always perfect to deal with and yohann…
Always perfect to deal with and yohann made itv very easy
29 de maio de 2026
Avaliação não solicitada
Resposta da DCL Insurance
Thank you for your feedback, reviews are very important to us. We would really appreciate it if you could share your positive experience with your friends and colleagues.
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