Dennis Kirk Avaliações 199

My front wheel arrived from China before my back one arrives.
It came with two dents. Because lock down was happening and shops were closed I couldn't fit my wheels so took two month to be able to see that damage and when I emailed them they said it was passed the warranty. Then I sent photos and videos and they said they couldn't see it.
I was also emailing China probably because she couldn't even speak English properly. Another USA company sold to cheap Chinese products.

Online shopping was easy and items arrived 1 day earlier than stated

My first order with Dennis Kirk, goods despatched on time by UPS and all seemed to be going well. UPS left $564 of goods on my doorstep and they were stolen. Totally UPS's fault. Spoke to Dennis Kirk on September 4, said they send goods uninsured and unsigned for. I sent the police report and Dennis Kirk said they would open a claim with UPS. Followed up by email September 23, no reply. Today October 10 still no reply and I remain $564 out of pocket. Do yourself a favor and use an established retailer who deals with problems when they happen rather than just ignoring you.

I wish this company would hire a real technical whiz instead of the dummies that cannot answer even the simplest of questions. They say a Memphis Shades MEM 3620 WILL not fit a HD Freewheeler. Actually it is the trigger mounting hardware that makes it bike specific. Memphis Shades answered my questions. I never could get a good answer from Dennis Kirk. I almost bought a lowly reviewed HD stock windshield because they at least guarantee it will fit.

Purchased UTV TEK visors. Shipped right away got them in a couple of days, easy to install and they fit perfect. Thanks for the great product and quick shipping. I will definetly use them again. Thanks

Horrible!! Trying to return items for an EVEN exchange.. they are telling me the cost is $90 because they have to ship the new item. They have received their items and haven't mailed my replacement. They received the items on July 22 and on the 31st, I'm still trying to talk to someone. I called today and they kept me on hold for so long that their system sent me to voicemail. I will not be doing business with them again! First time customer, last time customer.

Watch your money canceld order 2 weeks ago spoke to customer service said they would take care of issues still waiting I'll go to dealer or ebay wouldn't recommend them to my enemies

Literally in their logo it states "we ship today" but that's totally not true. I placed an order on Saturday. It's now the following Thursday. My order has not shipped and they keep giving me the run-around when all they need to do is send it and give me my tracking number. Never dealing with this horrible company again and I wouldn't recommend them to my worst enemy. Going to have to do a PayPal claim because I don't know if I'll ever receive my package.

I ordered a helmet on a wed and got it on monday found nothing wrong with the helmet. There where a lot of helmets to choose from and at a great price and great customer service what more could you ask for thank you dennis kirk I didn't miss a ride.

Wish I read reviews before using. I was sent the wrong number plate. Was told to return for refund. Spent $30, got $13 refunded?! Wont ever use again.

Wish I read these reviews first. I would never use these guys. Apathetic customer service people. Incorrect fitment data. So much wrong just go somewhere else. Everybody carries the same stuff

I ordered a supertrapp exhaust and after that l wanted the open end cap so l put in another order. Both items showed up on time in perfect condition and fit perfect at a great price , my first time and l will order from them again!

Great company. I ordered a of couple times from them and there was never a problem. Quality parts with low prices and fast shipping. I highly recommend.

cheapest place to buy dunlop k555 tires around and shipping was fast

I ordered risers that turned out to be too long and require that I replace brake lines and cables to work. I contacted Dennis Kirk to see if there is an alternative I can exchange it for. They responded that I should call their "Technical Service" number. Turns out nobody monitors or answers that number.
I tried to contact their so-called "Customer Service" to see if they could get their "Technical Service" folks to contact me or if I could get a partial refund, exchange or store credit. No such luck - THEY HAVE NOT RESPONDED. I guess I'm out $136.
I am never dealing with Dennis Kirk again. I have deleted all the items in my "Wish List", attempted to delete my account an have deleted all links relating to DK.

I REALLY WISH I HAD READ ALL THE REVIEWS. I HAD NO ISSUE WITH THE YOUNG MAN WHOS NAME I DO NOT HAVE NOR WITH BRITTANY WHO HAS BEEN VERY HELPFUL. HOWEVER LIKE ALL THE MANY OTHER REVIEWS HERE, THE CUSTOMER SERVICE DEPARTMENT IS TERRIBLE! I WAS TREATED VERY RUDELY AND FINALLY HUNG UP ON BY A DISRESPECTFUL AND UNPROFESSIONAL WOMAN. ITS SAD AND UNFORTUNATE THAT DENNIS KIRK APPARENTLY HAS NOT WORKED TO RESOLVE THIS ISSUE. YOURE LOSING GOOD CUSTOMERS. IT WILL COME BACK AND BITE YOU IN THE END. ILL SHARE MY EXPERIENCE EVERYWHERE I CAN...MY CLUB, FORUMS, REVIEW BOARDS.

First class place!!!!!! I will buy here first from now on. Tim Lutz. Godfrey, Illinois

Ordered breather for 93 evolution shiped 2000-2011big twin totally wrong part said I'd have to ship it back and wait until they get it to send the one I ordered while my bike sits in the shop taking up space never again BEWARE!!!!

I am writing this review to let everyone know that Dennis Kirk is not a good place to purchase from , i have been a customer of dennis Kirk for years starting back in the early 90s but as of today i am going else where probably JP Cycles ,this is do to they made a mistake on my last order and it went to an old address of mine in which i have not been at for 8 years or more , they blamed it all on me said it was my fault and wouldn't replace it so i am out money and a part, so i wouldn't recommend dennis Kirk for anyone , a good customer service manager would have looked at my purchase history and seen all the purchases that have been made and corrected it not try just tell me it was my fault
DON'T BUY FROM DENNIS KIRK

If I could go lower than 1 star I'd have gone zero for sure. Ordered a helmet from them and when I got it didn't think it fit, called customer service to ask about returning it since there was no return paperwork in the box, it was the weekend and the person on the phone said I'd have to wait until Monday and to call back for the paperwork. She told to wear/ride with it a few days to make sure I want to return it. So took it for a quick ride and realized it wasn't going to fit and they sent me paperwork to return it. Got a call saying they won't take it back because it was worn, I explained the situation and was rudely told no that's not how it works. I had two choices take the helmet or they will refund me 35% of the cost because they will sell it on eBay.