From the moment you walk through the doors your met with a smile and asked if you need any help or are you just looking. When you have found what your looking for a staff member will help you all the... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Bought from DFS for years now. Always reliable and professional service. Today was no different, we were given space to browse without any pressure while knowing that we could ask for assistance an... Ver mais
A empresa respondeu
We had Colleen as our sales assistant and she was just lovely and very professional, she explained everything in great detail and we even new mutual friends. My experience at dfs was really pleasant... Ver mais
A empresa respondeu
The salesman was very efficient and pleasant making sure we were happy with our order…. highly recommended….looking forward to our new suite 😊
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Reino Unido
- 0333 999 9740
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very friendly and very helpful with me…
Very friendly and very helpful with me thank you so much for your customer service
2 de julho de 2026
Resposta da DFS Furniture - Ayr
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
The staff were friendly and not too…
The staff were friendly and not too pushy gave me time to browse at my own leisure. I then approached a member of staff to see if the could assist me with a purchase. She was very helpful and talked me through the care book and how to clean if needed. I then agreed to take out a five year insurance cover she was a nice wee lass made me feel at ease straight away.
1 de julho de 2026
Resposta da DFS Furniture - Ayr
Good Afternoon,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Very helpful knowledgeable staff
2 de julho de 2026
Resposta da DFS Furniture - Ayr
Hello Greg,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
We had a really positive experience…
We had a really positive experience with no pressure from the salesperson. Anthony introduced himself right away and was available to answer all our questions throughout the process. Once we made our choice, he carefully went over our selection and made sure we understood everything before finalizing. His friendly and professional approach made the whole experience easy and enjoyable.
30 de junho de 2026
Resposta da DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The ease and efficiency of purchasing
The ease and efficiency of purchasing, owing to to the salesperson
24 de junho de 2026
Resposta da DFS Furniture - Ayr
Hello Thomas,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Matys customer service was amazing
Matys customer service was amazing. He suggested a good few dofas for us to looks as, wasn't pushy. Answered everything we needed to know if he didn't know he found out quickly. Ended up buying the sofa we didn't go in for.
1 de julho de 2026
Resposta da DFS Furniture - Ayr
Hello Debbie,
Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!
Kind regards,
Lia
DFS Customer Support
Ashley was lovely
Ashley was lovely , no pressure , good experience looking forward to receiving sofa xx
30 de junho de 2026
Resposta da DFS Furniture - Ayr
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Ayr
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
The lady who looked after us was really…
The lady who looked after us was really helpful an clear about everything
28 de junho de 2026
Resposta da DFS Furniture - Ayr
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Great personal quick service
Fantastic service at person level. Well discussed options and listened to as a customer
28 de junho de 2026
Resposta da DFS Furniture - Ayr
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Ashley was very professional & was very…
Ashley was very professional & was very knowledgeable. No hard sale just aimed to support us with any questions we had 👏
28 de junho de 2026
Resposta da DFS Furniture - Ayr
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Ayr
Hello, thank you so much for your review. We are so happy to hear this!
Kind Regards,
Vanessa
DFS Customer Support
Our sales assistant Ashley was very…
Our sales assistant Ashley was very friendly and helpful. She adviced us on the best options for a sofa that suited our requirements. She explained all the care and insurance information and time scale of our order. Ashley also gave us the various payment options available. Overall we were very happy with the assistance we received from Ashley.
27 de junho de 2026
Resposta da DFS Furniture - Ayr
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Ashley met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Excellent service very professional and…
Excellent service very professional and helpful.
27 de junho de 2026
Resposta da DFS Furniture - Ayr
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Ayr
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Staff were very helpful especially…
Staff were very helpful especially believe her name was Rachel anyhow she is part time but she gave good advice.
23 de junho de 2026
Resposta da DFS Furniture - Ayr
Hello Scott,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Really helpful and also friendly
19 de junho de 2026
Resposta da DFS Furniture - Ayr
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Ayr
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
Service was first class.
23 de junho de 2026
Resposta da DFS Furniture - Ayr
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Sales person very friendly and…
Sales person very friendly and helpfull, presented sofas in a professional way.
22 de junho de 2026
Resposta da DFS Furniture - Ayr
Hello,
Thank you for sharing your positive feedback with us.
Kind Regards,
Holly M
DFS Customer Support
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