Great customer service and good knowledge and assistance from Marti.There was no hard selling involved and he took his time and let us have space and time to decide what we wanted to purchase.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Shannon was lovely when we visited the store. She came to introduce herself and see if we needed any help quickly but then left us to look around. When we were ready to order she took us through the p... Ver mais
A empresa respondeu
Showroom was lovely & clean. No pressure from our salesperson Amanda. She was very helpful, applied no pressure to buy, very informative and went through everything with us to make sure we underst... Ver mais
A empresa respondeu
Anthony was very helpfull. He gave us all necessary information, and time and space for us to deliberate. He knows products, understood our needs, and answered all our queries. Great staff.
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Liberator Drive, Heathfield Retail Park, KA8 9BF, Ayr, Reino Unido
- 0333 999 9740
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da DFS Furniture - Ayr
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great service
Amanda was brilliant to deal with provided great customer service and was very pleasant and professional to deal with I would recommend going to this shop to anyone
30 de maio de 2026
Resposta da DFS Furniture - Ayr
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Amanda.
Kind Regards,
Jordan
DFS Customer Support
Great customer service and good…
Great customer service and good knowledge and assistance from Marti.There was no hard selling involved and he took his time and let us have space and time to decide what we wanted to purchase.
29 de maio de 2026
Resposta da DFS Furniture - Ayr
Good Morning,
Thank you for leaving us a 5* review. We are really happy that Marti met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
The Salesman was first class explained…
The Salesman was first class explained everything thoroughly delighted with Suite wonderful experience thanks
29 de maio de 2026
Resposta da DFS Furniture - Ayr
Hello Maureen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
the people that we were dealing with…they were lovely6 and so helpfull 10 out of 10
the people that we were dealing with were so helpful nothing was of any bother every hting was explaind in detail
29 de maio de 2026
Resposta da DFS Furniture - Ayr
Hello Margaret,
Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!
Kind regards,
Lia
DFS Customer Support
Was in shop last week
Was in shop last week. Went back today to see the lady. Very helpful
26 de maio de 2026
Resposta da DFS Furniture - Ayr
Hello Linda,
Thanks for this fabulous review, we appreciate you sharing it with others!
Kind Regards
Lia
DFS Customer Support
Resposta da DFS Furniture - Ayr
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Ayr
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Anthony was very helpfull
Anthony was very helpfull. He gave us all necessary information, and time and space for us to deliberate. He knows products, understood our needs, and answered all our queries.
Great staff.
25 de maio de 2026
Resposta da DFS Furniture - Ayr
Hello Paul,
We are really grateful for your kind words and for sharing your experience in our store with Anthony. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Ayr
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lia
DFS Customer Support
Great Customer Experience
Rebecca took time to understand what we were looking for and provided us space to make a decision without any pressure.
Great customer experience.
24 de maio de 2026
Resposta da DFS Furniture - Ayr
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very informed and helpful service
Great to be assisted (and promptly) by friendly, knowledgeable and efficient staff who took the time to listen to our needs and to make very helpful suggestions.
Tom,
Galston.
24 de maio de 2026
Resposta da DFS Furniture - Ayr
Hello Tom,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Ayr
Hello Leanne,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
The customer service was good
The customer service was good, very helpful and the staff were great.
23 de maio de 2026
Resposta da DFS Furniture - Ayr
Hello,
Thank you for your positive feedback.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Ayr
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Excelent experience
The sales rep was very curtious and welcoming would recomend him to all my friends.
22 de maio de 2026
Resposta da DFS Furniture - Ayr
Hello,
Thank you for sharing your great review with us.
Kind regards,
Holly M
DFS Customer Support
Marty McFly is a credit to DFS
Marty at Ayr branch is the reason I did not look any further to bye our sofa.
The young lady on the telephone taking my order was very polite and helpful.
Both members of staff deserve a raise.
22 de maio de 2026
Resposta da DFS Furniture - Ayr
Hello Brian,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Very welcoming store
Very welcoming store. Very patient staff and knowledgeable. I would happily buy more furniture in store instead of online.
21 de maio de 2026
Resposta da DFS Furniture - Ayr
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Looking at steller sofa.
Ashley made us very welcome and discussed our options on sofa gave us all sizes of sofa and went into great detail.i would recommend Ashley to any customer going to DFS in Ayr.
21 de maio de 2026
Resposta da DFS Furniture - Ayr
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Satisfied customer
Very happy with service we received, helpful and when asked questions nothing was a hassle, even got us a measuring tape to double check measurements.
21 de maio de 2026
Resposta da DFS Furniture - Ayr
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.