DFS Furniture - Bolton Avaliações 

8.267
O TrustScore é 5 de um total de 5

4,9

The Linkway, Unit 15b, BL6 6JA Bolton, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Couldn't have asked for a better service. Steph who helped us choose our new sofa was brilliant. She explained everything about different materials etc. She was very friendly and very helpful. She mad... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

8 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(8.267)

99.510 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Didn't chase me around the shop like…

Didn't chase me around the shop like most other sofa companies - very relaxed and great information shared on all items purchased.

9 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Felt very with the young man called…

Felt very with the young man called jack he explaned evry thing in detail what good exsperince alexander kennedy

9 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Liked the sofa but too long spent…

Liked the sofa but too long spent trying to get me to spend £250 on 5 year cover.I agreed but laboured points too much. Disappointing dfs!

9 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you for sharing your positive review with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service from Shannon today really…

Great service from Shannon today really helpful in finding the right sofa for us and really easy process.
Thank you

9 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Good Morning,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Dave was brilliant on two visits I had…

Dave was brilliant on two visits I had to the store. Completely no pressure, really informative and honest!

9 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Purchasing a sofa from DFS Bolton

Visited the Bolton DFS store and was left alone to wander and try the sofas on offer. Yes staff did speak to us but were not pushy and once we had made our choice we then spoke with Clair who was most helpful and explained the process and time frame for our delivery. Only one slight worry was when we received our order notification via email and it only showed one of the two colours that our sofa was being made in. A quick call to the customer services and it was found to be right. The system can’t put two colours in but it was on our order. So yes very happy so far and now waiting for our new sofas to arrive.

8 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The salesman was excellent

The salesman was excellent, he talked us through the stages. He gave some very constructive advice which helped us decide on what we needed and how it would fit into the front room. We were very impressed with his knowledge. He was very friendly and it was a very good experience.

7 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Been looking for a sofa for sometime…

Been looking for a sofa for sometime and had my eye on one from DFS spoke to Soni who help me finalise the sofa. Great advice and customer service 10/10 thank you

8 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Adam Smith was very helpful

Adam Smith was very helpful. He answered all my questions, he gave lots of information and advice. He wasn't pushy and gave me time to think about my purchase. The shop was busy but still delivered excellent customer service.

8 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

SUNI made a pleasurable experience …

SUNI made a pleasurable experience buying a sofa and recliner chair. Suni assisted us with everything we wanted including Gliders and sofacare. Such a welcoming gentleman.

8 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fab service

8 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine E DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good customer service from the member…

Good customer service from the member of staff who completed the sale

8 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff were lovely

Staff were lovely, cheerful and accommodating. Everything was simple and easy!

7 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The customer service we received from…

The customer service we received from Ben today was exceptional. He made buying our first sofa an easy experience, simplifying customisation such as colours/ materials. Would highly recommend asking for Ben if visiting middlebrook dfs. Amazing service.

7 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello Matthew,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Ben.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent

I was really pleased with the experience and service was excellent was really easy to understand and I felt relaxed and comfortable

7 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Ricci form DFS was really helpful and…

Ricci form DFS was really helpful and accommodating to what me and and my partner wanted and helped us in any way, not just Selling us the highest price

6 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

MIDDLEBROOK STORE

MIDDLEBROOK STORE
Absolutely brilliant customer service!! Adam spent a lot of time listening to me and understanding what I was looking for! A real genuine people person, explaining literally everything about each sofa I looked at and even helped me, with lots of choice and information, to decide the design, colour and colour choice of the rug I wanted to buy! He is experienced in art and design so a definite plus!
The information at every stage was brilliant and I feel I was able to make a confident and fully informed decision!
I was not pressured in any way at all, at anytime and I am really happy with my sofa and rug I purchased today!!
All of the staff were lovely also. A truly happy experience!!
Claire Lawrence

5 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you for choosing DFS to purchase your new sofa. We are grateful for you sharing your experience with others and giving us a 5 star rating. We hope you love the furniture when it arrives in your home!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The best staff

The staff was very helpful

5 de agosto de 2026
logotipo da DFS Furniture - Bolton

Resposta da DFS Furniture - Bolton

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

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