Was given all the info we required/asked for without any pressure to make a purchase or being directed one way or another. Choices were left to us from the information we received which was more than... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Enjoyable experience today at DFS Middlebrook Horwich, wandered around the store without being pounced on. Was helped by Adam who was very polite and helped me with my decision. Would highly recommen... Ver mais
A empresa respondeu
The store was pleasant, clean and well laid out. We were not 'pestered' by sales staff but were acknowledged and offered assistance by them. Salesman Ben answered all of our questions, ensuring that o... Ver mais
A empresa respondeu
Couldn't have asked for a better service. Steph who helped us choose our new sofa was brilliant. She explained everything about different materials etc. She was very friendly and very helpful. She mad... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
The Linkway, Unit 15b, BL6 6JA, Bolton, Reino Unido
- 0333 999 9736
4,9
Excelente
8 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da DFS Furniture - Bolton
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
The big buy.
Rick was very helpful, and patient while we talked through and decided what we were after, nothing was too much trouble.
4 de agosto de 2026
Resposta da DFS Furniture - Bolton
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Great service
Had the smoothest ordering service this morning with Ricki at the Bolton store. Fabulous service and he was so friendly. Nothing worse than when you come across pushy in sales but Ricki was far from this. So knowledgeable and informative
5 de agosto de 2026
Resposta da DFS Furniture - Bolton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Sofa shopping done well
DFS , Darren was very knowledgeable and helpful. Explained everything and all our options. Helped with choice of leather explaining what the different types were to help with our choice. No hard sell just explanations.
4 de agosto de 2026
Resposta da DFS Furniture - Bolton
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Darren.
Kind Regards,
Jordan
DFS Customer Support
Excellent service and the chap that…
Excellent service and the chap that delt with us was outstanding
1 de agosto de 2026
Resposta da DFS Furniture - Bolton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Good service
3 de agosto de 2026
Resposta da DFS Furniture - Bolton
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Shannon was superb
Shannon was superb, asset to your sales team. Shame that the scope of the sales order needs to be duplicated. Underminds the sales person ability in front of the customer.
2 de agosto de 2026
Resposta da DFS Furniture - Bolton
Good Afternoon,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Shannon.
Kind Regards,
Jordan
DFS Customer Support
Very helpful
2 de agosto de 2026
Resposta da DFS Furniture - Bolton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
excellent customer service by Adam and…
excellent customer service by Adam and Darren. Adam gave his honest opinion and told me to come back as I was unsure regarding size - I’m so glad he told me to do this rather than rushing me on to make a decision. Darren was so friendly and helpful. Highly recommend both consultants!
2 de agosto de 2026
Resposta da DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Had a lovely greeting by Adam
Had a lovely greeting by Adam, made us welcome yet didn’t put us under any pressure to buy.
We chose a gorgeous sofa, really happy.
2 de agosto de 2026
Resposta da DFS Furniture - Bolton
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Soni was really helpful and friendly
2 de agosto de 2026
Resposta da DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Highly recommend
We had a fantastic experience today. From the moment we arrived, we were looked after brilliantly by Darran. He was attentive, took the time to explain everything in detail, and was incredibly knowledgeable about the products. Most importantly, he really listened to what we were looking for and helped us find the perfect sofa without any pressure. He was warm, personable, and made the whole experience enjoyable. And to top it all off, his goth-style was absolutely ace! A real credit to the team – thank you for all your help!
1 de agosto de 2026
Resposta da DFS Furniture - Bolton
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Darran met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Really helpful and simple buying…
Really helpful and simple buying process. Staff really good especially Ben!
1 de agosto de 2026
Resposta da DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Very good service from Shannon very…
Very good service from Shannon very helpful and clear
1 de agosto de 2026
Resposta da DFS Furniture - Bolton
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Easy ordering process
Easy ordering process, I knew what I wanted and wasn’t pestered to buy extras. Store assistant was very professional and helpful.
31 de julho de 2026
Resposta da DFS Furniture - Bolton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Great service from start to finish
Great service from start to finish, Shannon was very helpful, made it very easy to order. Thank you
31 de julho de 2026
Resposta da DFS Furniture - Bolton
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Bolton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Lorraine E
DFS Central Customer Support
Great choice
Great choice, lovely friendly professional service - not ‘pushy salesperson’ but equally knowledgeable and helpful enough to get the job done.
Good selection in store.
30 de julho de 2026
Resposta da DFS Furniture - Bolton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Good friendly customer service
Good friendly customer service , left alone to brows staff on hand when needed
29 de julho de 2026
Resposta da DFS Furniture - Bolton
Hello,
Thank you for your kind review.
Kind regards
Holly M
DFS Customer Support
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