DFS Furniture - Brentford Avaliações 

Sofa wait time was approximately 12 weeks but the delivery was done in 9 weeks. Amazing experience, professional delivery and installation team. Excellent experience with DFS.

The assistant who served us was attentive, professional, friendly and extremely helpful towards us during our purshase

The sales assistant was knowledgeable about the product and took me through the options.

We had a great customer experience, the staff were lovely, very welcoming, offered us a coffee or two. Completely non pressurised transparent sales process, with everything double checked to ensure we got the best sofa for us.

Great customer service from the manager. Grade a service

Was in the Brentford store working with Harry. Excellent service.
I do have one complaint. I needed to get back to Harry to discuss an issue. This is impossible to do. No direct phone number, call central desk they would not give me a number only send email to the store. No reply from the email to the store. Very poor customer service once they take your money

Had nice experience I didn’t ask her name but hijabi girl was very helpful and understanding best customer service I ever got

Really pleased with the service at DFS Brentford. From the moment we walked in, the staff were friendly and genuinely helpful without any of the pushy sales tactics you sometimes get in furniture showrooms. They took the time to understand what we were after, gave honest advice, and never once made us feel pressured to buy on the spot.

A special mention for how dog-friendly the store is — our dog was welcomed in without any fuss, water bowl and all, which made the whole trip so much easier and more relaxing. It’s rare to find a big retailer that gets the small details like that right.

Would definitely recommend DFS Brentford to anyone furniture shopping, especially if you’ve got a four-legged shopping companion in tow!

Very helpful and personable staff.

Thank you to all the staff, especially Layla who was so kind and made us feel very comfortable. She was very helpful, informative and answered all our questions. She took the time to explain all of our possible options and helped us to make our final decision.

We had a great experience purchasing our couch at this branch. The salesman was so attentive and helpful, and answered all our questions in detail.

good service provider

The sales person was very good. She greeted us when we arrived but wasn’t pushy and let us browse with no pressure.

When we finally decided on what we wanted, she was there to answer all of our questions. She showed us various options and helped us through the process.

Give her a raise!

The store assistant Sadia was very helpful taking time to ensure measurements of my flat would accommodate the 3 seater plus 2 seater sofa was purchasing.
So friendly too

The lady who served us was very helpful, friendly and informative.

Very helpful, knowledgeable, spent time explaining different types of products

The staff is professional and friendly and good people

Once we had a good look around the store we were warmly approached by Steve who was very friendly and helpful.
He explained everything very clearly and discussed all the information we needed to know in detail
It was a pleasant experience shopping at DFS Brentford
Would highly recommend ⭐️⭐️⭐️⭐️⭐️