I came here with my mum to find me a sofa bed which had to fit some pretty specific requirements. I believe the member of staff who helped us out was Darren, and he was an absolute delight. He... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
The staff member was lovely and professional, gave great advice, and offered helpful suggestions that made it easy for us to decide. She really knows the materials well and how to handle them properly... Ver mais
A empresa respondeu
The young lady who served us couldn't have been more helpful. She was excellent she was there to answer our questions before we sat down and made our transaction with her but never hassled us. Wond... Ver mais
A empresa respondeu
From entering the store to walking out, we were treated with respect. Excellent customer service Your colleague was superb, gave us every item of information we needed
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Holyhead Road, Alvis Retail Park, CV5 8BW, Coventry, Reino Unido
- 0333 999 9756
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Resposta da DFS Furniture - Coventry
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Friendly and knowledgable staff
Friendly and knowledgable staff, made our experience a pleasure
26 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you for your kind review.
Kind regards,
Holly M
DFS Customer Support
My experience was fast and all done…
My experience was fast and all done right . Nice man very helpful
23 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Good customer service
Good customer service , good quality products, good finance options. Will was very knowledgeable and very friendly and a pleasure to talk to .
21 de junho de 2026
Resposta da DFS Furniture - Coventry
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
The salesman who served us was great
The salesman who served us was great, nothing was too much trouble. He just let us look around the showroom asked us a couple of times if we were ok. And answered any questions we asked, I hate it when salesmen jump on you, we felt quite at ease .
19 de junho de 2026
Resposta da DFS Furniture - Coventry
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service!
Will served us, and even though we arrived only a few minutes before closing time, he couldn't of been more helpful and informative.
He made the whole process of buying very straight forward.
20 de junho de 2026
Resposta da DFS Furniture - Coventry
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Coventry
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Vanessa
DFS Customer Support
Very helpful and friendly
Very helpful and friendly. Explaining everything in detail
19 de junho de 2026
Resposta da DFS Furniture - Coventry
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
Lovely customer service
Lovely customer service.
Wasn’t jumped on as soon as we went to look.
Very helpful staff once we had made a decision
10 de junho de 2026
Resposta da DFS Furniture - Coventry
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Vanessa
DFS Customer Support
very friendly polite staff that were…
very friendly polite staff that were not pushy and extremely helpful
17 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Coventry
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Coventry
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
No pushy sales people following us…
No pushy sales people following us around the store. The advisors were helpful and knowledgeable.
Looking forward to seeing how the delivery goes.
14 de junho de 2026
Resposta da DFS Furniture - Coventry
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Excellent service and advice from the manager Darren.
As previous customers we were looking to replace 2 items of furniture, a single chair and a small sofa.
After looking at various items we had virtually made our decision but needed clarification on a couple of points and luckily Darren was there to advise us.
He was very helpful and helped us to choose accessories such as pillows and also talked us through all aspects of DFS services.
We made our decision there and then and Darren advised us on delivery dates/ procedures and sorted out finance and our deposit. All in all we are very satisfied with the service we received.
13 de junho de 2026
Resposta da DFS Furniture - Coventry
Good Afternoon,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind Regards,
Lorraine A
DFS Central Customer Support
The store was welcoming and the staff…
The store was welcoming and the staff were friendly and polite. They were no pushy and were very knowledgeable
13 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Helpful & quick maz helped us get…
Helpful & quick maz helped us get sorted really friendly
13 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Coventry
Good Morning,
Thanks for the 5 stars It's much appreciated
Kind Regards,
Lorraine A
DFS Central Customer Support
I was looking for a comfy sofa that…
I was looking for a comfy sofa that wasn't too low found the perfect one Will was extremely helpful understanding my requirements for a disability and a puppy
12 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Staff friendly and competent taking…
Staff friendly and competent taking time to answer my questions
11 de junho de 2026
Avaliação não solicitada
Resposta da DFS Furniture - Coventry
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
The help and assistance from the staff
9 de junho de 2026
Resposta da DFS Furniture - Coventry
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
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