No hard sell. Jackie was extremely knowledgable, unhurried and customer-friendly. Having looked at all your sofas (refreshingly having not been pounced on by over-zealous sales people) we chose the... Ver mais
Localização
Trocar localizaçãoKidderminster Road, Roman Way Retail Park, WR9 9AD Droitwich, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Went into Droitwich store today to purchase a new sofa for my son/daughter in law. The lady paisley was extremely helpful and knowledgeable. She put us at ease and the purchase was very fast and str... Ver mais
I had a great experience whilst choosing a new suite. Both May and Jackie were extremely friendly, helpful and patient, answering so many questions and giving valuable advice without pressure, I love... Ver mais
A empresa respondeu
Had such a fantastic experience buying my sofa today! The lady who helped me was so friendly, welcoming, and genuinely lovely to chat with—we even ended up swapping dog stories and looking at photos o... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Kidderminster Road, Roman Way Retail Park, WR9 9AD, Droitwich, Reino Unido
- 0333 999 9742
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Salesman was helpful
Salesman was helpful, kept a respectful distance but was there to help and offer advice when required. He wasn't pushy and left us to make our own choices, the actual sales process was smooth and clearly explained. All options for payment were covered with terms to suit us.
1 de junho de 2026
Resposta da DFS Furniture - Droitwich
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
Kind Regards,
Vanessa
DFS Customer Support
Excellent service
I knew which sofa and chair I wanted after looking online, but went to the store to see exactly what they were like. I received excellent service from the friendly and informative staff and placed my order
31 de maio de 2026
Resposta da DFS Furniture - Droitwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
Lee was amazing helping me choose the…
Lee was amazing helping me choose the right sofa for the space I have.
31 de maio de 2026
Resposta da DFS Furniture - Droitwich
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Jas was very helpful patient…
Jas was very helpful patient professional not pushing for a sale
31 de maio de 2026
Resposta da DFS Furniture - Droitwich
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
Great experience
My husband and I were looking for a sofa as we recently moved to a new house. The sales assistant, Paisley, was welcoming, knowledgeable about the sofa and covered the terms and conditions as well as the care for the sofa. She offered my husband and I a drink which was a lovely touch and she let us have a look around before deciding and ordering a sofa.
30 de maio de 2026
Resposta da DFS Furniture - Droitwich
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Fantastic customer service both times…
Fantastic customer service both times we went to DFS
30 de maio de 2026
Resposta da DFS Furniture - Droitwich
Good Afternoon,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Great service.
Lee was really knowledgeable and talked us through everything we needed to know. He gave us plenty of space and we did not feel pressurised into a sale at all.
Lee is very personable, cheerful and a credit to the company.
29 de maio de 2026
Resposta da DFS Furniture - Droitwich
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Lee.
Kind Regards,
Jordan
DFS Customer Support
Great experience and customer service
Jas and the team were well informed and courteous, making purchase of our new sofa a 10/10 experience. Would absolutely recommend purchasing your new sofa from Droitwich DFS.
27 de maio de 2026
Resposta da DFS Furniture - Droitwich
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Droitwich
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Friendly informative staff
Friendly informative staff, gave all the options and explained everything . Great service
25 de maio de 2026
Resposta da DFS Furniture - Droitwich
Hello,
Thank you for sharing your kind review with us.
Kind Regards,
Holly M
DFS Customer Support
Absolutely fantastic service from staff…
Absolutely fantastic service from staff at DFS Droitwich today!! Jas was very patient and informative, his professionalism and expertise were second to none. The selection of sofas on display was plentiful and impressive, the ambience of the store was relaxing and comfortable, all in all a very pleasant experience whilst placing our order. A big thank you to Jas and the team at Droitwich for the warm welcome.
25 de maio de 2026
Resposta da DFS Furniture - Droitwich
Hello Chris,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Extremely helpful
Extremely helpful. Helped find exactly what we were looking for. Explained everything in full detail. Would highly recommend.
25 de maio de 2026
Resposta da DFS Furniture - Droitwich
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Droitwich
Hello Niall,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Knowledgable and friendly
Knowledgable, processional and friendly advice. Highly recommend speaking to Jas for solid guidance on any sofas to suit.
24 de maio de 2026
Resposta da DFS Furniture - Droitwich
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Vanessa
DFS Customer Support
Amanda was amazing at DFS droitwich
Amanda was amazing at DFS droitwich. Highly recommend. Excellent all round.
23 de maio de 2026
Resposta da DFS Furniture - Droitwich
Hello,
Thank you for your lovely feedback.
Kind Regards,
Holly M
DFS Customer Support
Friendly service
Amanda was approachable,professional but also relaxed and friendly she made sure I understood everything and explained all the products with overselling I didn't feel pressured in any way.
23 de maio de 2026
Resposta da DFS Furniture - Droitwich
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Friendly but not pushy staff
Friendly but not pushy staff
Sofa more expensive once delivery & care kit added which should be part of price on shop floor in my opinion
Good choice of sofas
16 de maio de 2026
Resposta da DFS Furniture - Droitwich
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.
Kind Regards,
Holly M
DFS Customer Support
Very friendly and professional team
Very friendly and professional team. Advised on all I needed to take good care of my new sofa
Would recommend
22 de maio de 2026
Resposta da DFS Furniture - Droitwich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Store and staff great.
The staff at the Droitwich store were very helpful. Provided all necessary information and explained in simple terms. Offered advice and suitable options based on our criteria. A very good service overall.
20 de maio de 2026
Resposta da DFS Furniture - Droitwich
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Droitwich
Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait
Kind Regards,
Vanessa
DFS Customer Support
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