DFS Furniture - Edinburgh Avaliações 

10.104
O TrustScore é 5 de um total de 5

4,9

A1, Milton Link, EH15 3QH Edinburgh, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We were greeted by George on arrival at the Edinburgh store. After a quick chat we were shown all our options in our price bracket. George was great, customer service without feeling pressured into a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We had a fantastic experience buying our very first couch for our first home together yesterday. Zara & Roy couldn’t have been any more helpful. They were full of knowledge and great advice.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Following a very unsatisfactory purchase from another retailer we decided to buy our new sofas from DFS We went to the Edinburgh branch where we were very impressed with Zara's professionalism and k... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Overall excellent service. Explained to staff member what we were looking for, George Henderson showed us exactly what we were looking to purchase, explained everything about colour, sizes etc. no pr... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

10 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(10.104)

96.066 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Amazing and friendly staff

Amazing and friendly staff. Exceptionally well informed on their range of couches. Very patient and welcoming. Would highly recommend.

21 de julho de 2026
logotipo da DFS Furniture - Edinburgh

Resposta da DFS Furniture - Edinburgh

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The lady was very friendly

The lady was very friendly, accommodating and professional, very good

30 de junho de 2026
logotipo da DFS Furniture - Edinburgh

Resposta da DFS Furniture - Edinburgh

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great sofas!

Great and good quality sofas!

13 de julho de 2026
logotipo da DFS Furniture - Edinburgh

Resposta da DFS Furniture - Edinburgh

Hello Aurimas,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fabulous 💕

Karina was fabulous 💕 Very informative with excellent customer service skills. Thank you Karina 💕

20 de julho de 2026
logotipo da DFS Furniture - Edinburgh

Resposta da DFS Furniture - Edinburgh

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Only went for a look

Only went for a look. Hubby saw latest suite and we have bought it! Nothing was a problem with Farooq. Explained what we had and we were only looking for a change, took us to see a few but settled on the 2nd one. Great customer service. Answered all questions we had!

19 de julho de 2026
logotipo da DFS Furniture - Edinburgh

Resposta da DFS Furniture - Edinburgh

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Farooq met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Overall very happy

Overall very happy

18 de julho de 2026
logotipo da DFS Furniture - Edinburgh

Resposta da DFS Furniture - Edinburgh

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Ashish

Ashish, the person in the shop who helped us, was very helpful. He gave us space but was on hand for any questions we had then advised us well throughout the buying process.

18 de julho de 2026
logotipo da DFS Furniture - Edinburgh

Resposta da DFS Furniture - Edinburgh

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sofa buying

Thoroughly enjoyable experience. Kaitlan introduced herself as we entered the store, left us to look around the showroom and only approached us when we wished some information. She was extremely knowledgeable and gave us a first class service

18 de julho de 2026
logotipo da DFS Furniture - Edinburgh

Resposta da DFS Furniture - Edinburgh

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great Experience

Really nice staff, very knowledgeable. Guided us through the choices and purchase without being pushy

16 de julho de 2026
logotipo da DFS Furniture - Edinburgh

Resposta da DFS Furniture - Edinburgh

Hello Alex,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Carrie at milton link Edinburgh dfs…

Carrie at milton link Edinburgh dfs went above and beyond to make the entire process smooth and stress-free. They were incredibly knowledgeable, listened to exactly what we needed, and never made me feel pressured. I couldn't be happier with my purchase. Highly recommend asking for her thank you again

16 de julho de 2026
logotipo da DFS Furniture - Edinburgh

Resposta da DFS Furniture - Edinburgh

Hello David,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Riddhi couldn’t have been more patient…

Riddhi couldn’t have been more patient and helpful. She talked through all our different sofa options and made useful suggestions throughout the buying process. A very pleasant and positive experience at DFS with Riddhi.

16 de julho de 2026
logotipo da DFS Furniture - Edinburgh

Resposta da DFS Furniture - Edinburgh

Hello Rosie,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sofa shopping

The member of staff that helped us was very kind and friendly. Very good service. Thank you

15 de julho de 2026
logotipo da DFS Furniture - Edinburgh

Resposta da DFS Furniture - Edinburgh

Hello,

Thank you for sharing your kind feedback with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very lovely lady served us

Very lovely lady served us, was really knowledgeable and patient!

14 de julho de 2026
logotipo da DFS Furniture - Edinburgh

Resposta da DFS Furniture - Edinburgh

Hello,

Thank you for your lovely feedback.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Zara was excellent

Zara was excellent, patient and helpful. Her knowledge helped ne decide on my purchase

15 de julho de 2026
logotipo da DFS Furniture - Edinburgh

Resposta da DFS Furniture - Edinburgh

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Riddhi was exceptionally helpful

Riddhi was extremely helpful, friendly and professional throughout the whole experience - the showing of suites on the Tuesday evening as well as the sales closure on the Wednesday afternoon.

15 de julho de 2026
logotipo da DFS Furniture - Edinburgh

Resposta da DFS Furniture - Edinburgh

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

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