We had a great experience at DFS Enfield. Saiful Alam was extremely helpful, friendly and professional throughout our visit. He took the time to explain everything clearly, answered all of our que... Ver mais
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Veja o que dizem as avaliações
From the moment l entered the shop, the introduction was warm & welcoming. I was given an opportunity to browse freely & was not made to feel as if l was intruding when l proceeded to ask my numerous... Ver mais
A empresa respondeu
Molly at the Enfield DFS was a really lovely person. She was kind and friendly and answered all our questions with ease. She spoke about the product we were purchasing and although offered us other... Ver mais
I visited DFS Enfield near to closing time on a Sunday. The customer service was very welcoming and exceptional. Molly her colleague stayed over an hour and half later to make sure our sale went throu... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Great Cambridge Road, EN1 1UJ, London, Reino Unido
- 0333 999 9783
4,9
Excelente
7 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great Customer Service and the…
Great Customer Service and the welcoming of the team members were outstanding will definitely recommend anyone looking to buy 🛋️
7 de agosto de 2026
Resposta da DFS Furniture - Enfield
Hello Saina,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lia
DFS Customer Support
Great customer service
I chose my sofa and the salesman went through everything quickly and was very helpful and professional
7 de agosto de 2026
Resposta da DFS Furniture - Enfield
Hello Jane,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly professional staff who was…
Friendly professional staff who was knowledgeable about the different sofas and quality leather materials. Thank Iqbal as he helped me to find the right sofa for my house
7 de agosto de 2026
Resposta da DFS Furniture - Enfield
Hello Nickie,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Enfield
Hello,
Thank you for your lovely review.
Kind Regards,
Holly M
DFS Customer Support
Brilliant sales rep who made the whole…
Brilliant sales rep who made the whole experience enjoyable
1 de agosto de 2026
Resposta da DFS Furniture - Enfield
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Enfield
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
Really friendly
Really friendly, helpful and knowledgeable staff. No pressure, opportunity to compare models, great choices
4 de agosto de 2026
Resposta da DFS Furniture - Enfield
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Excellent service by your sales staff Lisa
Excellent service by your staff, Lisa was so helpful guiding me through the process of purchasing the sofa which I wanted to purchase. She helped me through the 0% deal which was being offered by DFS.
Thank you Lisa.
4 de agosto de 2026
Resposta da DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine E
DFS Customer Support
We were fortunate to gain the obvious…
We were fortunate to gain the obvious experience and knowledge and exceptional customer service of Lisa this afternoon.
Everything was explained clearly
and there was no hard sell, there didn't need to be. Lisa made it all very easy.
4 de agosto de 2026
Resposta da DFS Furniture - Enfield
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Enfield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Resposta da DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
I visited DFS Enfield near to closing…
I visited DFS Enfield near to closing time on a Sunday. The customer service was very welcoming and exceptional. Molly her colleague stayed over an hour and half later to make sure our sale went through. The Manager supported the process to go ahead after closing time. We were treated with utmost personalised care. Waiting for delivery!!!
2 de agosto de 2026
Resposta da DFS Furniture - Enfield
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Great Customer service - Snehal
Snehal made the experience less stressful by explaining everything clearly, gave us all the information and was very friendly! Supported us when we had to make a change to our booking which isn’t always easy, we appreciate his customer service. Thank you Snehal!
2 de agosto de 2026
Resposta da DFS Furniture - Enfield
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
Staff
Staff, specifically Hassan, who was a great help and a friendly staff member.
2 de agosto de 2026
Resposta da DFS Furniture - Enfield
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Easy and very helpful
Easy and very helpful. Were allowed to think about our choice were not under any pressure to buy and helpful when we had questions
2 de agosto de 2026
Resposta da DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Good customer service but waiting time…
Good customer service but waiting time is not comfortable
1 de agosto de 2026
Resposta da DFS Furniture - Enfield
Good Morning,
Thank you so much for sharing your feedback with us, it's much appreciated! We can’t wait for you to receive your new furniture and I can assure you it’ll be worth the wait
Kind regards,
Jordan
DFS Central Customer Support
As first time buyers of a new home &…
As first time buyers of a new home & therefore the first sofa we brought, the staff member who worked with us was so helpful and accommodating! Would defo reccomend DFS
1 de agosto de 2026
Resposta da DFS Furniture - Enfield
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
I had a lovely experience with the sale representative.
I had a lovely experience with the sale assistant. She had a full knowledge of the products and the needs of the customer.
She explained and showed us the different types of furnitures and the different selections.
She was friendly, helpful and full knowledge.
I had a 100% customer satisfaction.
Thank you.
1 de agosto de 2026
Resposta da DFS Furniture - Enfield
Good Morning,
Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!
Kind Regards,
Jordan
DFS Customer Support
Good instore service and large shop…
Good instore service and large shop with sofas well displayed
1 de agosto de 2026
Resposta da DFS Furniture - Enfield
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service from DFC I…
Excellent customer service from DFC I was served by a very nice gentleman called Hassan, who was extremely friendly, honest and helpful.
I would definitely recommend DFS to anyone looking to buy nice sofas at an excellent price.
1 de agosto de 2026
Resposta da DFS Furniture - Enfield
Hello,
Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
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