Louis was very helpful, professional and knowledgeable about the sofa we were interested in. We were torn between a sofa at DFS and one elsewhere but due to the excellent customer service and qual... Ver mais
A empresa respondeu
metro retail park metro retail park, NE11 9XS Gateshead, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Louis was very helpful, professional and knowledgeable about the sofa we were interested in. We were torn between a sofa at DFS and one elsewhere but due to the excellent customer service and qual... Ver mais
A empresa respondeu
Our son bought a suite a couple of months ago and we had a fabulous helpful, very knowledgable guy called Mark. We went back in today to buy ours, again so very helpful, spent time with us to help wit... Ver mais
A empresa respondeu
I was warmly welcomed into the store and asked if I was looking for anything in particular. David one of the sales personnel took me round and showed me various sofas explaining them in detail. I was... Ver mais
A empresa respondeu
We had been planning to upgrade our old corner unit for a while, and decided that today was the day 03/08/26. Chose DFS metro retail park had a look around with no pressure or hard sell just us at o... Ver mais
A empresa respondeu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa

metro retail park metro retail park, NE11 9XS, Gateshead, Reino Unido
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Courteous and helpful.Detailed advice re products.even reduction on treatments.

Resposta da DFS Furniture - Gateshead
Great service by Zak.
Helped us pick the right sofa.
Explained all the different options.

Resposta da DFS Furniture - Gateshead
we were assisted by Mark Thomas in the purchase of two separate sofas for two different rooms
Mark helped us chose without any type of "sales pressure"
He assisted us massively in the choice of our furniture
Apart from being very knowledgeable, Mark is a really nice person and made out experience very enjoyable, which is a massive compliment from a "bloke" buying furniture with his wife on a Saturaday afternoon

Resposta da DFS Furniture - Gateshead
Great support from the staff. Not pushy at all and made us very welcome.

Resposta da DFS Furniture - Gateshead
The lady in question was fantastic explained everything and was really friendly and helpful

Resposta da DFS Furniture - Gateshead
Honestly, from the moment we walked in, we were just looking for a corner recliner but we came away with something better, thanks to Pamela. She helped us massively and when we found our dream sofa, got a wonderful Latte for my partner (which he loved), and helped us with the credit paperwork, which was processed so easily. Couldn't recommend her enough. Thank you again Pamela for helping us find our forever sofa (or at least for the next 5-10 years lol)

Resposta da DFS Furniture - Gateshead
Sales person was knowledgeable friendy and very helpful.

Resposta da DFS Furniture - Gateshead
Fabulous customer service from Lewis. No pressure selling. Great knowledge helping me to make my choice. Lewis was friendly and approachable. Thank you.

Resposta da DFS Furniture - Gateshead
Lovely lady as I'm happy also I have order sofa x

Resposta da DFS Furniture - Gateshead
Very helpful and explain everything about taking care of the sofa and all about the after care

Resposta da DFS Furniture - Gateshead

Resposta da DFS Furniture - Gateshead
Paul sales man was very helpful explaining everything about sofas we chose

Resposta da DFS Furniture - Gateshead
We came to the store in Gateshead metro for a sofa which we saw online we weren’t pounced on as soon as we walked in just left to browse we had to ask for assistance which we preferred,the gentleman who helped us we amazing explained everything the best experience of buying furniture ever

Resposta da DFS Furniture - Gateshead
From the moment we stepped over the threshold we were made very welcome. One of the assistants even remembered me from 7 months ago.

Resposta da DFS Furniture - Gateshead
We had such a fantastic experience at DFS, thanks to Rachel. She was incredibly friendly, patient, and knowledgeable, taking the time to understand exactly what we were looking for without ever making us feel rushed or pressured.
Rachel went above and beyond to help us find our dream sofa, offering great advice and making the whole process easy and enjoyable. Her excellent customer service really stood out, and we couldn’t be happier with our purchase.
Thank you, Rachel, for making what could have been a stressful decision such a positive experience. We highly recommend asking for Rachel if you’re visiting DFS!

Resposta da DFS Furniture - Gateshead
Pam was very helpful with choosing our new settee. We went in and we were really unsure on what we wanted but Pam went through every option to make sure we were happy!
Thank you again

Resposta da DFS Furniture - Gateshead
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.