Louis was very helpful, professional and knowledgeable about the sofa we were interested in. We were torn between a sofa at DFS and one elsewhere but due to the excellent customer service and qual... Ver mais
A empresa respondeu
Localização
Trocar localizaçãometro retail park metro retail park, NE11 9XS Gateshead, GB
•Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
I was warmly welcomed into the store and asked if I was looking for anything in particular. David one of the sales personnel took me round and showed me various sofas explaining them in detail. I was... Ver mais
A empresa respondeu
We had been planning to upgrade our old corner unit for a while, and decided that today was the day 03/08/26. Chose DFS metro retail park had a look around with no pressure or hard sell just us at o... Ver mais
A empresa respondeu
Our son bought a suite a couple of months ago and we had a fabulous helpful, very knowledgable guy called Mark. We went back in today to buy ours, again so very helpful, spent time with us to help wit... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
metro retail park metro retail park, NE11 9XS, Gateshead, Reino Unido
- 0333 999 9757
4,9
Excelente
10 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Friendly no pressure!Zak!
30 de junho de 2026
Resposta da DFS Furniture - Gateshead
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Excellent service from Staff and Manager
I bought a chair that was ex show room. The staff were so good, the Manager even carried the chair with one of his staff to the car for us
I would definitely recommend the Gateshead metro centre store
29 de junho de 2026
Resposta da DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Emma our sales rep was so friendly and…
Emma our sales rep was so friendly and down to earth, everything was completed efficiently, great easy experience.
29 de junho de 2026
Resposta da DFS Furniture - Gateshead
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
The sales assistant was very helpful…
The sales assistant was very helpful and took time to listen to our requirements.
28 de junho de 2026
Resposta da DFS Furniture - Gateshead
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Happy with our choice of sofa and…
Happy with our choice of sofa and pleased Emma was able to arrange the additional seat and foot stool we wanted.
28 de junho de 2026
Resposta da DFS Furniture - Gateshead
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
We had so much help from Juliet and got…
We had so much help from Juliet and got talked through all the different options and ended up ordering our perfect sofa.
28 de junho de 2026
Resposta da DFS Furniture - Gateshead
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
very helpful nothing a problem
very helpful nothing a problem. Efficient and knowledgeable.
16 de junho de 2026
Resposta da DFS Furniture - Gateshead
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Customer service was 5* from start to…
Customer service was 5* from start to finish Rachel was fantastic
28 de junho de 2026
Resposta da DFS Furniture - Gateshead
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Helpful and friendly staff
Mark was very helpful explaining the features and benefits of the range we were looking at which helped us make an informed decision to place an order. Looking forward to receiving delivery.
28 de junho de 2026
Resposta da DFS Furniture - Gateshead
Hello Mrs Cameron,
We are really grateful for your kind words and for sharing your experience in our store with Mark. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Paul the salesman was very helpful…
Paul the salesman was very helpful explaining everything we asked eg delivery/ furniture care / cover . Was a very relaxing buying experience no pressure would highly recommend to anyone.
28 de junho de 2026
Resposta da DFS Furniture - Gateshead
Hello Craig,
We are really grateful for your kind words and for sharing your experience in our store with Paul. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
Staff very pleasant and helpful
Staff very pleasant and helpful. I dealt with Pamela who was nice and did her job really well. Easy to talk to and explained everything well.
26 de junho de 2026
Resposta da DFS Furniture - Gateshead
Good Afternoon,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Pamela.
Kind Regards,
Jordan
DFS Customer Support
No problems and a great team from start…
No problems and a great team from start to finish
15 de junho de 2026
Resposta da DFS Furniture - Gateshead
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Emma was very helpful and ordered our…
Emma was very helpful and ordered our furniture without any fuss. She was informative and took us through all options.
27 de junho de 2026
Resposta da DFS Furniture - Gateshead
Good Morning,
Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Emma.
Kind Regards,
Jordan
DFS Customer Support
Excellent customer service…
Mark provided our customer service today. He was excellent in answering all our queries. There was no pressure to buy and he was excellent with the kids. Mark explained all aspects of the sales process and everything was checked to avoid any inappropriate sales techniques.
Really good customer service by DFS. I’d definitely recommend them.
27 de junho de 2026
Resposta da DFS Furniture - Gateshead
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Mark met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Friendly and helpful
Friendly and helpful
Good experience without feeling under pressure
27 de junho de 2026
Resposta da DFS Furniture - Gateshead
Good Morning,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Staff were really friendly and helpful 🙂
Staff were really friendly and helpful 🙂
20 de junho de 2026
Resposta da DFS Furniture - Gateshead
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
The shop was very nice and staff very…
The shop was very nice and staff very helpful
27 de junho de 2026
Resposta da DFS Furniture - Gateshead
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Hassle free
Hassle free, professional service.
I got exactly what I was looking for.
27 de junho de 2026
Resposta da DFS Furniture - Gateshead
Good Morning,
We really appreciate you taking the time to give us a 5* rating, thank you very much!
Kind Regards,
Jordan
DFS Customer Support
Great selection and price and staff…
Great selection and price and staff (Juliet) were very friendly and great at going over price, dimensions etc
27 de junho de 2026
Resposta da DFS Furniture - Gateshead
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
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