DFS Furniture - Giltbrook Avaliações 5.087

O TrustScore é 5 de um total de 5

4,9

Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP Giltbrook, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Me and my partner are moving home and went in to have a look at the possibility of buying a new sofa and Dinning table. Bob introduced himself as we entered and made us feel very welcomed. Bob h... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service, excellent advice, John explained everything we needed to know regarding our sale, he was most polite & so was the lady who confirmed our order. We would definitely recommend our fa... Ver mais

Avaliado com 5 de um total de 5 estrelas

Our salesperson Rachel was amazing! Great insights into what we wanted. Fantastic recommendations! Product knowledge was outstanding and went the extra mile to make sure we completely happy with our p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the moment we arrived, Nathan answered all our questions and really took the time to understand what we needed. He made us feel totally relaxed, with absolutely no pressure to buy. He let us brow... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP, Giltbrook, England, Reino Unido

  • 0333 999 9777

4,9

Excelente

O TrustScore é 5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service, excellent advice, John explained everything we needed to know regarding our sale, he was most polite & so was the lady who confirmed our order. We would definitely recommend our family & friends to visit any DFS store. (30/05/2026) DFS Furniture Giltbrook.

30 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Me and my partner are moving home and went in to have a look at the possibility of buying a new sofa and Dinning table.
Bob introduced himself as we entered and made us feel very welcomed.
Bob had incredible customer service.
After me and my partner picked out the furniture, Bob explained the whole process with different designs, fabrics and delivery date and cost. Bob made things very clear and made everything stress free. He even went into details about the cleaning and looking after our new furniture.
Would definitely recommend a visit if you're looking for quality furniture and top tier service.

29 de maio de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello Nathan,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Becky

Fantastic service from Becky. She eas so lovely and extremely helpful assisting us choose the right furniture.

28 de maio de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great experience

The sales assistant was very friendly, knowledgeable and helpful.
Great Service.

27 de maio de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lovely staff very pleased with our…

Lovely staff very pleased with our experience

23 de maio de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello Georgia,

Thanks for this fabulous review, we appreciate you sharing it with others!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great was very helpful

Great was very helpful. Was very thorough with the information. Showed us the options in the fabric I wanted, lots of choices!

25 de maio de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello Patrica,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent service friendly staff very…

Excellent service friendly staff very accommodating and attentive not pushy a good experience thanks to Becky and Charlotte

25 de maio de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello Curtis,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Amazing Experience.

Our salesperson Rachel was amazing! Great insights into what we wanted. Fantastic recommendations! Product knowledge was outstanding and went the extra mile to make sure we completely happy with our purchases. Highly recommend this store!

25 de maio de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Costumer service was great..i loved how…

Costumer service was great..i loved how becky looked into our preferences and helped us choose what we were looking for highly recommended

24 de maio de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Went to the store a couple of times

Went to the store a couple of times, knew what kind of sofa we wanted . Matt was great he explained what was in store showed us a couple and then left us to look around.

24 de maio de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

very nice service

very nice service, we are very satisfied

23 de maio de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello,

Thank you for your lovely feedback.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Purchased a 2 seater sofa today bob was…

Purchased a 2 seater sofa today bob was very efficient pleasant very informative about the sofa and he was very polite we have left very happy with our purchase which is to be delivered in approx 12 weeks I previously thought dfs was very expensive but very reasonable prices overall a great experience and we left very happy

23 de maio de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great easy service

Great easy service. Very friendly staff, even the trainee was wonderful when her trainer went for payment machine.

23 de maio de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Bob was great.

22 de maio de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

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