DFS Furniture - Giltbrook Avaliações 

5.255
O TrustScore é 5 de um total de 5

4,9

Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP Giltbrook, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The members of staff we interacted with were attentive and helpful. We were offered a much needed coffee after trailing round other stores. When we decided which sofa we wanted we were given specific... Ver mais

Avaliado com 5 de um total de 5 estrelas

We were attended to by a helpful, polite and friendly member of staff at DFS Giltbrook who dealt with our purchase quickly and efficiently. Very pleased with our purchase and are looking forward to it... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We were made to feel at ease as soon as we walked into the store. We were not pounced upon straight away by a sales person but we were allowed time to browse and absorb what was on offer. We were the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Customer service was excellent. Tom was very helpful and knowledgeable and helped my mum make a very solid decision about the sofa bed she wanted. He explained everything to her, including me so I wa... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP, Giltbrook, England, Reino Unido

  • 0333 999 9777

4,9

Excelente

O TrustScore é 5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(5.255)

96.286 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

We were treated with extreme…

We were treated with extreme professionalism. No pushy sales, help and advise was so genuine. Becky was so helpful and professional. She was extremely friendly in all aspects of th sale.

6 de julho de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Buying the furniture was made easier…

Buying the furniture was made easier because of the knowledge and information provided by the sales person

5 de julho de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

You made our day possible

Excellent service provided to us by Rebecca.She went extra miles to make us comfortable and and go through all the materials provided until we got the best fabric.
Rebecca made our day easy and enjoyable…..with tangible results.
We will surely visit dfs again for the best service

5 de julho de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Rebecca met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

My wife and I were looking for a 2…

My wife and I were looking for a 2 seater sofa. The showroom was quite large with a wide variety of furniture. After a few minutes, an advisor, P71 - Bob approached us and soon put us at our ease. He was very knowledgeable about their furniture, payment and delivery options and it was a pleasure talking to him.

3 de julho de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Bob.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Credit to DFS

We came back to DFS due to the service we had previously & how easy the purchase process is around the 0% interest payments', although Kelly was first class & a great credit to DFS, therefore making the purchase on this occasion even better, very knowledgeable.

4 de julho de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The sales person was amazing answered…

The sales person was amazing answered all my questions and gave me exactly what I wanted

4 de julho de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello,

Thank you for sharing your lovely review with us.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Customer service -( excellent service…

Customer service -( excellent service by Becky)
Products and quality
Ambience of the showroom
0% credit

4 de julho de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

At DFS

At DFS, we went there to look at mattresses. And expected to spend all day looking all over at them to be honest. But as we layed on every mattress in DFS we found the one within 40 mins. We wasn't pressured by any sales people which for us fantastic as we hate it, and when we was ready we went to ask a sales person a few questions about our sleeping styles and he said we had picked a good one for that. And further more we looked at the reviews and since I have fibromyalgia it was a particularly good one for helping with that too. So a really good day picking a mattress at a decent price, a Rylee Pillowtop at £699 fabulous we cant wait till we get it.

3 de julho de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello Anetha,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Amazing service

The staff were amazing

3 de julho de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello,

Amazing review, we really appreciate it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very comfortable experience.

Very comfortable experience.
Staff were relaxed and helpful when needed. Bob was informative and very sociable helped us confidently with our choice. Impressed with the after sale service and help with the future maintenance of the purchase.

3 de julho de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello Mr Ingle,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great

Great , nice easy and quick

3 de julho de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello Amur,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Brilliant service

Brilliant service

3 de julho de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Brilliant service from attending the…

Brilliant service from attending the store, purchasing sofa and regular updates on expected delivery and aftercare advice. Very pleased with experience

13 de junho de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful explained everything we…

Very helpful explained everything we needed to no brilliant service

1 de julho de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello Colette,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent experience at Giltbrook branch

Kelly was fantastic and very informative. I wasn’t going to buy anything I just came in for a look. Kelly came over and was very patient with all of my questions. I have never bought a couch before but she showed me affordable options in the style I wanted. I went in for nothing and ended up purchasing a couch, a chair and a coffee table either I am easily convinced or Kelly is excellent at her job. Personally I would go with the latter.

30 de junho de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Easy no pressure very helpful and…

Easy no pressure very helpful and straightforward.

30 de junho de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Awesome experience!

Absolutely perfect experience during our visit / purchase. The staff were very helpful and friendly, especially Bob who couldn't have been more lovely. Even the coffee was great! 10/10 from us.

29 de junho de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Diana

Diana, Sales rep was so fantastic. She was very knowledgeable with the product we were purchasing. She took her time in explaining all the details that left us with a clear picture of what we were purchasing. We were very happy with her customer service, top notch!

28 de junho de 2026
logotipo da DFS Furniture - Giltbrook

Resposta da DFS Furniture - Giltbrook

Good Afternoon,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Diana.

Kind Regards,

Jordan
DFS Customer Support

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