The members of staff we interacted with were attentive and helpful. We were offered a much needed coffee after trailing round other stores. When we decided which sofa we wanted we were given specific... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoIkea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP Giltbrook, England, GB
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Veja o que dizem as avaliações
We had a really positive experience ordering our new sofa from DFS. The whole process was simple and straightforward from start to finish. Everything was explained clearly, all of our questions we... Ver mais
A empresa respondeu
Becky was brilliant from start to finish. Went through all of the colour options and combinations and was thorough on care instructions. She went out of her way to remember our names and was really go... Ver mais
A empresa respondeu
We were lucky to find what we were looking for....However the customer service was great and Keely was very patient and accommodating and took us through the entire process really well. She's a great... Ver mais
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Ikea Way, Unit 7/8 Giltbrook Shopping Park, NG16 2RP, Giltbrook, England, Reino Unido
- 0333 999 9777
4,9
Excelente
5 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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The staff were great
The staff were great; they welcomed us and didn't pester us. They left us to it to look and try things out for ourselves until we were ready. Then we dealt with Matt, who was great. He answered everything we asked and informed us well.
14 de junho de 2026
Resposta da DFS Furniture - Giltbrook
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Great service.
First time buying a sofa. Thanks to Nathan and the service and the support he provided, helped me greatly with confirming everything I needed to know about the lovely sofa set I loved. Great quality and price!
13 de junho de 2026
Resposta da DFS Furniture - Giltbrook
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Nathan.
Kind Regards,
Jordan
DFS Customer Support
Charlotte was extremely helpful
Charlotte was extremely helpful, explained everything we needed to know and was really really professional
14 de junho de 2026
Resposta da DFS Furniture - Giltbrook
Hello David,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Matt the sales guy really looked after…
Matt the sales guy really looked after mum and myself yesterday and today. No hard sales. Thank you very much Matt. From Valerie and Dianne
14 de junho de 2026
Resposta da DFS Furniture - Giltbrook
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Great service
John was helpful and informative, and was very understanding about us wanting to have a quick shop around before we ordered. We felt no pressure whatsoever about our purchase, top bloke.
13 de junho de 2026
Resposta da DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service
13 de junho de 2026
Resposta da DFS Furniture - Giltbrook
Good Morning,
Amazing 5* review, thanks for sharing!
Kind Regards,
Lorraine A
DFS Central Customer Support
Bob at the Giltbrook store was very…
Bob at the Giltbrook store was very attentive and spent good amount of time comparing the differences between two sofas for us
13 de junho de 2026
Resposta da DFS Furniture - Giltbrook
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Giltbrook
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Nathan was very knowledgeable calm and…
Nathan was very knowledgeable calm and made me felt that I was making the right choices
13 de junho de 2026
Resposta da DFS Furniture - Giltbrook
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
Resposta da DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
not pushy and very informative to help…
not pushy and very informative to help us decide on our purchasers
12 de junho de 2026
Resposta da DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Excellent service
Excellent service. The lady (Dee) that served us was outstanding
12 de junho de 2026
Resposta da DFS Furniture - Giltbrook
Hello Ste,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Bob,not only found what I wanted but…
Bob,not only found what I wanted but lead me through all the formality of ordering .
11 de junho de 2026
Resposta da DFS Furniture - Giltbrook
Hello Rowe,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Professional
Professional, polite, welcoming staff member called Bob.
Took the time I needed to discuss all the options.
Complimentary coffee was a nice touch.
10 de junho de 2026
Resposta da DFS Furniture - Giltbrook
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Very nice place to buy
Becky was very polite and helped me with the process of purchase sadly I didn’t pass the credit check
10 de junho de 2026
Resposta da DFS Furniture - Giltbrook
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Lovely staff
Lovely staff. Very knowledgeable and welcoming without being pushy and also given a cup of coffee!
9 de junho de 2026
Resposta da DFS Furniture - Giltbrook
Hello Jacqui,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments.
Kind regards,
Lia
DFS Customer Support
San mateo sofa the staff was amazing with our purchase
The staff was very helpful and attentive took his time to make sure everything was to our liking.
8 de junho de 2026
Resposta da DFS Furniture - Giltbrook
Hello Samantha,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Tom is a stand out
tom made the whole
process easy no pressure gave us options felt like he cared about getting us th right sofa for us
8 de junho de 2026
Resposta da DFS Furniture - Giltbrook
Hello Grant,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
Found what we wanted almost…
Found what we wanted almost immediately. Very helpful staff, store was displayed nicely. Easy, smooth purchase process.
7 de junho de 2026
Resposta da DFS Furniture - Giltbrook
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Always no pressure from the sales…
Always no pressure from the sales staff, but on hand to help when asked.
7 de junho de 2026
Resposta da DFS Furniture - Giltbrook
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
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