DFS Furniture - Greenwich Avaliações 

1.337
O TrustScore é 5 de um total de 5

4,9

Unit 4, Peninsular Retail Park, SE7 7TZ London, England, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Fantastic experience! The staff here goes above and beyond to provide excellent service. They were very attentive, knowledgeable, and genuinely cared about helping me make the right choice. A big than... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Within a short space of time Tom & I had a good rapport, told him what I was looking for & he showed me my choices, he asked about budget, purpose, size, long term appearance/wear, colour, level of c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

i was treated so well by one of your team members at the charlton store. a guy called tom. he was so informative, very educated on sofa sizes and designs and made my experience unique. i have in the p... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Reino Unido

  • +443339999777

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.337)

97.875 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great assistance from Tom.

Great assistance from Tom.
Really helped us a lot and knew what he was talking about! Very experienced salesman. All the best, see you soon for our new sofas! Lol

8 de agosto de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Hunting new sofas…

As we my husband and I was browsing and sitting on sofas, I caught the eye of a member of staff who showed me appropriate sofas that would benefit me as I have a disability, so needed higher seating and firm sofas. She was excellent in advising and colour choices and swatch service very knowledgeable.
I went there for green sofas and finally bought recliner set in grey resilience fabric .
I would recommend this store and staff service.

7 de agosto de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello Ellery,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The staff was kind and gentle,he gave…

The staff was kind and gentle,he gave me explantion of all my questions. He was expctional. Thanks

5 de agosto de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service

It's my first purchase from dfs. The customer service from Mohammed was really helpful. He answered all my enquiries calmly.

4 de agosto de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

It’s a nice store

It’s a nice store, with very acknowledged staff and with furniture for every taste.

4 de agosto de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Good Afternoon,

We really appreciate you taking the time to give us a 5* rating, thank you very much!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff are very helpful.

Raj was extremely helpful from the very first moment we walked through the door. He stayed with us when asked and answered all the questions that we had which made our experience smooth and certain.

1 de agosto de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

It’s helpful and good

It’s helpful and good

3 de agosto de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Ordered my sofa with Shaz

Ordered my sofa with Shaz. Such a lovely person to talk to. She was very helpful and gave me loads of information. Which helped me order the perfect sofa for my big family.

3 de agosto de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind regards,
Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fantastic experience

Fantastic experience! The staff here goes above and beyond to provide excellent service. They were very attentive, knowledgeable, and genuinely cared about helping me make the right choice. A big thank you to the team for making my visit so smooth and pleasant. 5 stars well deserved!

2 de agosto de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Raj provided excellent customer service

Raj was pleasant, welcoming and very helpful from the second we stepped through the door. He helped us find the perfect sofa for our new family home so we can’t thank him enough.

2 de agosto de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful assistant who answered all…

Very helpful assistant who answered all the questions was very knowledgeable .

31 de julho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Good Morning,

Thank you so much for taking the time to share your lovely review, it's much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Amazing experience

Amazing experience, No pressure and no hassle whatsoever the staff member named Natalia was super helpful and easy to talk to which made the whole purchase very smooth and relaxing. Thank you 🙏.

31 de julho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Nat from Charlton DFS was the best.

Nat from Charlton DFS was the best.
I visited the store a few times and I personally requested for her. I got the product I wanted and I'm happy with my overall experience ☺️

30 de julho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Patient

Kerry was informative, attentive friendly and caring (a paper cup.of cold water in the heatwave).3 previous assistants had also been helpful and realised I needed to take time to be sure of my purchase.

28 de julho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Natalia made our new home experience even better!

Natalia (hope I spelt that right!) was fantastic. Great customer service, chatty and made us feel at home. We had been looking at a sofa for about 4 months and kept coming back to it, she took our details and has been really supporting us getting exactly what we were after. She’s an asset to the team/store in Charlton; we’re truly grateful to have had her support. Thank you!

27 de julho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello Hayley,

We're really grateful you shared this amazing 5* review. We are glad to hear that Natalia helped you choose your lovely new furniture. It is really appreciated that you took the time to share your kind words and we hope you love your furniture when it arrives.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Natalia

Natalia helped us today. She gave us exceptional customer service and was patient, kind and considerate with us.

27 de julho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello Jessica,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Moe was very very helpful and I think…

Moe was very very helpful and I think he deserves a pay raise I’ve never walked into dfs and such great experience
Big thank you !!

27 de julho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very good customer service

Very good customer service. Very patient and respective. The rep knows the products very well, excellent promotion.

19 de julho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Good Morning,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind Regards,

Jordan
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

I had come in the previous week and she…

I had come in the previous week and she had been really helpful even though I had a lot of questions and was finding it hard to decide on chairs and dimensions. I made sure to come back this week and get a sofa and chair with Kerry’s help and I cannot thank her enough. She is a consummate professional.

26 de julho de 2026
logotipo da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Kerry met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

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