Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Ver mais
A empresa respondeu
Unit 4, Peninsular Retail Park, SE7 7TZ London, England, GB
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Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Ver mais
A empresa respondeu
On the first day I visited the store I was greeted by advisor Karema, with a warm smile. She was helpful and very patient in listening to my request and showing me around the store. Excellent customer... Ver mais
We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... Ver mais
A empresa respondeu
Tom who dealt with me was very good at his role he found ways to best accommodate me, was very friendly warm and efficient at his role,,and it was a pleasure meeting him
A empresa respondeu
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa

Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Reino Unido
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Natalia (hope I spelt that right!) was fantastic. Great customer service, chatty and made us feel at home. We had been looking at a sofa for about 4 months and kept coming back to it, she took our details and has been really supporting us getting exactly what we were after. She’s an asset to the team/store in Charlton; we’re truly grateful to have had her support. Thank you!

Resposta da DFS Furniture - Greenwich
Natalia helped us today. She gave us exceptional customer service and was patient, kind and considerate with us.

Resposta da DFS Furniture - Greenwich
Moe was very very helpful and I think he deserves a pay raise I’ve never walked into dfs and such great experience
Big thank you !!

Resposta da DFS Furniture - Greenwich
Very good customer service. Very patient and respective. The rep knows the products very well, excellent promotion.

Resposta da DFS Furniture - Greenwich
I had come in the previous week and she had been really helpful even though I had a lot of questions and was finding it hard to decide on chairs and dimensions. I made sure to come back this week and get a sofa and chair with Kerry’s help and I cannot thank her enough. She is a consummate professional.

Resposta da DFS Furniture - Greenwich
Very friendly sales assistant, Knew the product, Very helpful

Resposta da DFS Furniture - Greenwich
It was great experience to visit the store and found our preferred sofa.
Staff were very helpful and friendly.

Resposta da DFS Furniture - Greenwich

Resposta da DFS Furniture - Greenwich
The staff who attended to us was patient and took time to explain in details. I think his name is Raj .

Resposta da DFS Furniture - Greenwich
We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Quality of sofa is very good (we have been using it since last 7-8months with an active toddler) alongside its perks of electric recliner and charging port is a cherry on top. Overall, we loving it.

Resposta da DFS Furniture - Greenwich
The experience was great and cheerful staff very helpful.

Resposta da DFS Furniture - Greenwich
We recently purchased the Harlan 2-Seater and 3-Seater sofas from DFS, and we couldn't be happier with the experience.
From the moment we walked in, the staffs were incredibly welcoming, courteous, and attentive without ever feeling pushy. They gave us plenty of space to browse while remaining on hand to answer all our questions.
What really stood out was how thorough they were in explaining sofa maintenance. They gave us clear, practical advice on how to properly care for the leather at home to keep the pieces looking brand new for years to come.
Excellent customer service from start to finish—highly recommend this store!

Resposta da DFS Furniture - Greenwich
Staff were friendly and attentive as well as informative.
Really gave me their time by sitting with me and planning my living room.
Had a very pleasant experience and I’m happy I chose DFS.

Resposta da DFS Furniture - Greenwich
Lovely and friendly staff very good customer service

Resposta da DFS Furniture - Greenwich
Very friendly and helpful. Answered all
Questions we asked. Knowledgable about products she was selling!

Resposta da DFS Furniture - Greenwich
Karima was very professional and helpful.
She explained everything with detailed understanding.
10 out of 10.
Please Say thank you from me.

Resposta da DFS Furniture - Greenwich
This is our 2nd sofa from DFS .. An amazing helpful team particularly Sameera who went through all details with us.

Resposta da DFS Furniture - Greenwich
Moh gave us a warm and welcoming greeting as we entered the store. He was attentive and approachable, taking the time to understand our needs while also giving us the freedom and space to explore and choose the sofa that was right for us. His polite manner, excellent communication and genuine willingness to help made our experience at DFS enjoyable and stress-free. We would also like to extend our thanks to the other members of staff who assisted us during our previous visits.

Resposta da DFS Furniture - Greenwich
We’ve purchased a sofabed at DFS Greenwich and we have been treated professionally and kindly by Mo, who explained very well all details, helped us get the right configuration for our needs and guided us through the whole process in a super efficient way. Thanks

Resposta da DFS Furniture - Greenwich
Sameera at DFS GREENWICH was excellent. She was very welcoming, respectful, helpful and knowledgeable. Her customer service skills are outstanding.

Resposta da DFS Furniture - Greenwich
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