Pleasant and helpful staff who were happy to advise and answer questions. We were allowed to browse and there was no dreadful 'hovering." Shaz? whom we had met at the initial visit and Tom?with whom... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoUnit 4, Peninsular Retail Park, SE7 7TZ London, England, GB
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Veja o que dizem as avaliações
On the first day I visited the store I was greeted by advisor Karema, with a warm smile. She was helpful and very patient in listening to my request and showing me around the store. Excellent customer... Ver mais
We made an order via store - floor worker and manager were very friendly and knowledgeable. It was delivered around expected time right to my lounge and set up according to our prior order promptly. Q... Ver mais
A empresa respondeu
Tom who dealt with me was very good at his role he found ways to best accommodate me, was very friendly warm and efficient at his role,,and it was a pleasure meeting him
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Unit 4, Peninsular Retail Park, SE7 7TZ, London, England, Reino Unido
- +443339999777
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Mow was very helpfull nothing was to…
Mow was very helpfull nothing was to much trouble he was perlite
12 de julho de 2026
Resposta da DFS Furniture - Greenwich
Hello,
Thank you for your great feedback.
Kind Regards,
Holly M
DFS Customer Support
The customer service is exceptional
Customer service was excellent. I felt at ease right through the transaction. Was very pleased with the staff
15 de junho de 2026
Resposta da DFS Furniture - Greenwich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Mo was very helpful with his service to…
Mo was very helpful with his service to help our purchase to buy a sofa.
4 de julho de 2026
Resposta da DFS Furniture - Greenwich
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
Very good experience
Mo was very professional, he explained everything about the sofa in great detail, and made sure I was happy with my options and choices.
Everything was then double checked by a different member of staff and finally Mo took my payment.
9 de julho de 2026
Resposta da DFS Furniture - Greenwich
Hello Julia,
We are really grateful for your kind words and for sharing your experience in our store with Mo. Thank you very much and we look forward to seeing you again!
Kind regards,
Lia
DFS Customer Support
I had a very positive experience…
I had a very positive experience shopping at DFS Furniture. The staff were friendly, welcoming and happy
9 de julho de 2026
Resposta da DFS Furniture - Greenwich
Hello Madhav,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Positive experince
Positive experince
Very supportive, patient, positive advice and approachable.
8 de julho de 2026
Resposta da DFS Furniture - Greenwich
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
I ordered a sofa from the Greenwich DFS…
I ordered a sofa from the Greenwich DFS store, and I would like to thank the staff member who helped me that day. He was very kind, patient, and extremely helpful throughout the whole process. I really appreciate his excellent customer service. Thank you very much!
6 de julho de 2026
Resposta da DFS Furniture - Greenwich
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Tom from Charlton couldn’t have been…
Tom from Charlton couldn’t have been more helpful if he tried. He was so genuine, which led us to buying a suite. We trusted him and he made us feel like we were importannt to have m
8 de julho de 2026
Resposta da DFS Furniture - Greenwich
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
The level of the customer service…excellent customer service
The level of the customer service received from the lady that attended to me was excellent. Very friendly
7 de julho de 2026
Resposta da DFS Furniture - Greenwich
Hello Tokunbo,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The staff were very helpful as I seen…
The staff were very helpful as I seen some sofas and the salesperson went out of his way to show me the options
6 de julho de 2026
Resposta da DFS Furniture - Greenwich
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
The sale person that deal with me very…
The sale person that deal with me very helpful and professional and give great customer service
6 de julho de 2026
Resposta da DFS Furniture - Greenwich
Good Afternoon,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Moe was very good when it came to…
Moe was very good when it came to explaining the whole process and would definitely come back in the future. Overall a very good customer service
5 de julho de 2026
Resposta da DFS Furniture - Greenwich
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
SOFA SO GOOD
When we arrived in store we were greeted by Samira and on telling her which sofa we were looking for she directed us to it and allowed us to sit and discuss our options when we were ready and called her over she came and was very polite helpful and not pushy we told her our requests and she was both professional and caring to our requirements not over pushing the options great customer service and would recommend DFS sofa!!!
5 de julho de 2026
Resposta da DFS Furniture - Greenwich
Hello,
Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.
Kind Regards,
Lorraine A
DFS Central Customer Support
Good customer service from Mo
4 de julho de 2026
Resposta da DFS Furniture - Greenwich
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
They were helpful and informative
4 de julho de 2026
Resposta da DFS Furniture - Greenwich
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The assistant was through and went over…
The assistant was through and went over every detail he was also helpful. And he covered everything
4 de julho de 2026
Resposta da DFS Furniture - Greenwich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Your young lady was very knowledgeable…
Your young lady was very knowledgeable and extremely professional and conducted herself in a very good manner.
3 de julho de 2026
Resposta da DFS Furniture - Greenwich
Hello Stephen,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
The customer service I received in this…
The customer service I received in this store was fantastic. Kerry was brilliant from start to finish, patient, friendly, and really took the time to explain all the options available to me, as well as offering aftercare advice so that I get the most out of my new sofa.
27 de junho de 2026
Resposta da DFS Furniture - Greenwich
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Karima was very friendly and happy to…
Karima was very friendly and happy to answer any questions or concerns I had. Everything was explained to me in detail making my purchase quick and easy.
1 de julho de 2026
Resposta da DFS Furniture - Greenwich
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Service was great in terms of talking…
Service was great in terms of talking us through the options. Can provide more once it has been has been delivered.
30 de junho de 2026
Resposta da DFS Furniture - Greenwich
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind Regards,
Vanessa
DFS Customer Support
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