We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... Ver mais
A empresa respondeu
Luke was absolutely fantastic. From the very moment we met him, he was encouraging, incredibly knowledgeable and helpful. Luke got to understand us as a couple very easily and was able to work out wha... Ver mais
A empresa respondeu
Excellent Service from Andrew We had a really positive experience at DFS Longwell Green, thanks to Andrew. He was extremely helpful, friendly and patient throughout the whole process of choosin... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Aldermoor Way, BS30 7DA, Longwell Green, Reino Unido
- 0333 999 9843
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We were shown the seatee on the big…
We were shown the seatee on the big screen the two colours that I liked which helped with my decision. The staff were helpful.
15 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Knowledge of dfs staff member.
14 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello Elizabeth,
Thanks for the 5 stars! It's much appreciated
Kind regards,
Lia
DFS Customer Support
Gentleman who dealt with us was…
Gentleman who dealt with us was excellent.
Great knowledge and helpful with size, material, type of sofas etc.
Understood the restrictions of our room and suggested ways of overcoming problems.
Showed colours on screen which we found helpful
14 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello Ken,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
Great help from victor
Great help from victor. Knowledgable friendly. Made the process easy!
14 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello Lauren,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Friendly helpful staff
14 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello Theresa,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
We had a good sales man he was very…
We had a good sales man he was very helpful and knowledgeable.
12 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Longwell Green
Good Morning,
Great review, thanks for sharing!
Kind Regards
Lorraine A
DFS Central Customer Support
happy to return
We were very happy to return to DFS for our replacement suite having purchased previous furniture from them.
Our salesman Luke was very knowledgeable and helpful, without the pushyness you can sometimes encounter.
The whole purchasing process was very straight forward, we now look forward to the arrival of our new furniture
13 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Corner sofa
Victor, who served us today was really helpful and friendly. He talked us through all the fabric options and colours, showed us different t styles and went over all the payment options.
Really happy with the service and looking forward to getting our sofa
12 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
We went to our local branch
We went to our local branch, and we were helped by Joe. He was very knowledgable and was able to answer all our queries. Very friendly. They didn’t have the sofa we wanted in store, but he talked us through everything and we were happy to go ahead. Looking forward to delivery day.
10 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Natalie was polite and was lovely to…
Natalie was polite and was lovely to deal with.
9 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I would like to say how happy I was…
I would like to say how happy I was when I walked into your store I was welcome in to a lady called Linda and she was very helpful to me when I was looking for a sofa and she explained everything for the one I was interested in and I purchased in store and she was very friendly to me and my daughter I couldn’t speak highly of her and I will certainly recommend my friends and family to that store
9 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello Colin,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
The person who assisted me
The person who assisted me, was excellent, professional, polite and a credit to your company.
He was the reason that convinced to to purchase the sofa from DFS.
7 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello Pino,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Our buying experience.
A friendly, knowledgeable, helpful, no-pressure approach to our visit. Your salesman gave us plenty of time to browse and decide on what we wanted and discussed all the options that were available.
7 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello Al,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Longwell Green
Hello Mrs Isobel,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Amazing service
Amazing service, quick, efficient, helpful and overall an enjoyable experience
5 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Great service all round…
The salesman Victor was able to answer all our questions and made logical suggestions based on our requirements.
Explained all the terms and conditions in layman's language.
And today the furniture arrived and assembled by 2 very able gentlemen. We are very happy with the furniture and the great service we received from sales to delivery. 👍👍👍👍👍👍
1 de junho de 2026
Resposta da DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Victor.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Tom who helped us was great!
3 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello Georgie,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
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