Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... Ver mais
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Veja o que dizem as avaliações
We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Ver mais
A empresa respondeu
We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... Ver mais
A empresa respondeu
Luke was absolutely fantastic. From the very moment we met him, he was encouraging, incredibly knowledgeable and helpful. Luke got to understand us as a couple very easily and was able to work out wha... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Aldermoor Way, BS30 7DA, Longwell Green, Reino Unido
- 0333 999 9843
4,9
Excelente
4 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Natalie was polite and was lovely to…
Natalie was polite and was lovely to deal with.
9 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
I would like to say how happy I was…
I would like to say how happy I was when I walked into your store I was welcome in to a lady called Linda and she was very helpful to me when I was looking for a sofa and she explained everything for the one I was interested in and I purchased in store and she was very friendly to me and my daughter I couldn’t speak highly of her and I will certainly recommend my friends and family to that store
9 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello Colin,
Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!
Kind regards,
Lia
DFS Customer Support
The person who assisted me
The person who assisted me, was excellent, professional, polite and a credit to your company.
He was the reason that convinced to to purchase the sofa from DFS.
7 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello Pino,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
Our buying experience.
A friendly, knowledgeable, helpful, no-pressure approach to our visit. Your salesman gave us plenty of time to browse and decide on what we wanted and discussed all the options that were available.
7 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello Al,
Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Longwell Green
Hello Mrs Isobel,
Thanks for your fabulous review, we love to hear it!
Kind regards,
Lia
DFS Customer Support
Amazing service
Amazing service, quick, efficient, helpful and overall an enjoyable experience
5 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you for your lovely review.
Kind regards,
Holly M
DFS Customer Support
Great service all round…
The salesman Victor was able to answer all our questions and made logical suggestions based on our requirements.
Explained all the terms and conditions in layman's language.
And today the furniture arrived and assembled by 2 very able gentlemen. We are very happy with the furniture and the great service we received from sales to delivery. 👍👍👍👍👍👍
1 de junho de 2026
Resposta da DFS Furniture - Longwell Green
Good Morning,
Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Victor.
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Tom who helped us was great!
3 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello Georgie,
Great review, thanks for sharing!
Kind regards,
Lia
DFS Customer Support
Salesman was great
Salesman was great, he explained everything to me advised on other products that were available. It was a very good experience.
3 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello Debbie,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lia
DFS Customer Support
DFS sofas happy and…
The assistant was very happy and helpful, we were happy with the selection of sofas and we found what we were looking for
3 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
First Class Service
Andrew was exceptionally helpful and friendly, he made our buying experience a pleasure.
2 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Good Afternoon,
Thanks for the fabulous review, we really appreciate you taking the time to share with others!
Kind Regards,
Jordan
DFS Customer Support
Polite and helpful salesman made whole…
Polite and helpful salesman made whole purchase easy.
1 de julho de 2026
Resposta da DFS Furniture - Longwell Green
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
The staff member was very friendly and…
The staff member was very friendly and helpful and showed us all the different suites we could have in leather and power recliners .
29 de junho de 2026
Resposta da DFS Furniture - Longwell Green
Good Afternoon,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Was very helpful very comfortable to…
Was very helpful very comfortable to talk to
27 de junho de 2026
Resposta da DFS Furniture - Longwell Green
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Choice
Lots of choice in the showroom and further options in line if you see something you like. Staff were knowledgeable and helpful
26 de junho de 2026
Resposta da DFS Furniture - Longwell Green
Good Morning,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind Regards,
Jordan
DFS Customer Support
Great Experience
I had a pretty good idea what I was looking for and was left alone, as I requested, to browse and try the furniture.
Once I had made my choice, I went back to the sales assistant, Lynne, who was very helpful. She made me feel comfortable, took my order without any pressure and answered my questions.
26 de junho de 2026
Resposta da DFS Furniture - Longwell Green
Good Morning,
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Lynne met your expectations in store and we hope you enjoy your furniture when it arrives!
Kind Regards,
Jordan
DFS Customer Support
Victor was absolutely amazing
Victor was absolutely amazing , so friendly and so patient with me as I was a bit fussy , what a great member of staff you have !!
23 de junho de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine A DFS Customer Support
Great customer service and advised us…
Great customer service and advised us to find a perfect sofa for our lounge
23 de junho de 2026
Resposta da DFS Furniture - Longwell Green
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine A DFS Customer Support
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