DFS Furniture - Longwell Green Avaliações 

3.833
O TrustScore é 5 de um total de 5

4,9

Aldermoor Way, BS30 7DA Longwell Green, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Victor was amazing, he helped us decide between the two options we liked. Recommend that the sofa we chose would fit the living room better as we could make it either left hand or right hand L shaped.... Ver mais

Avaliado com 5 de um total de 5 estrelas

We met Andrew on our first visit to find a sofa and he was very helpful and informative about the product we were looking at buying. When we came in to actually purchase a different sofa again he was... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We are a younger couple buying our first sofa and the staff were so helpful and supportive. Most places we went followed us around like we were about to steal or vandalise something but here they init... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Luke was absolutely fantastic. From the very moment we met him, he was encouraging, incredibly knowledgeable and helpful. Luke got to understand us as a couple very easily and was able to work out wha... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Aldermoor Way, BS30 7DA, Longwell Green, Reino Unido

  • 0333 999 9843

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.833)

100.800 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Good customer service

Good customer service. Friendly and helpful team.

5 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Sales person was friendly and helpful

Sales person was friendly and helpful. He was able to answer well any questions we had.

13 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We were very impressed by the salesman…

We were very impressed by the salesman Victor , he helped us choose the right suite for our lounge. He had great customer service and wasn't pushy or annoying. But really knew his stuff. Well done 👏.

13 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Friendly non pushy staff

The store is welcoming with a great range of sofas to try out. The staff (we were served by Victor) was friendly, informative but not pushy in any way. He told us about all options and even welcomed our suggestion of going for a coffee before we decided if we wanted to go ahead with the purchase.
We didn't feel pressured at all and he made sure we were aware of all our options before proceeding.
All in all great service and great buying experience.

13 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful

Found us the furniture we really wanted!

13 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great salesman

Great salesman, very helpful, not pushy and answered all of our questions

13 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful staff member

Very helpful staff member, came away content as ordered some new furniture 😁

12 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We were given chance to look around and…

We were given chance to look around and then asked if we needed help. The guy was really helpful and knowledgeable and made the process simple.

11 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you for sharing your positive feedback with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

I was greeted by a very nice friendly…

I was greeted by a very nice friendly gentleman called Andrew who asked me exactly what kind of sofa I needed, he explained that there were lots of special offers where you got various pieces of furniture for the same delivery price which I thought was very good, I explained to him that I was a dog border and needed something quite robust but at the same time I was limited on space, also I needed a recliner so I could send longer periods of time at night with and dogs that needed company and settling in, he found the exact sofa I was looking for which also needed to be split in two different sections as I live in an upstairs flat, he also explained that the eaziglides would be a good option as I need to clean behind the sofa regularly, I opted for the extended warranty that he recommended because of any accidental damage to the sofa from the dogs.

11 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Andrew met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Furniture selection and purchase

Found what we wanted straight away. Cody , the sales representative was very helpful and knowledgeable.

10 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you for sharing your kind review with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Very helpful

Very helpful, informed and engaging staff.

9 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello Carl,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The salesman Victor was a pleasure

The salesman Victor was a pleasure, he knew his stock, when we gave hi. What we were looking forward he knew exactly what to recommend. Gave us facts not sales bullshit and never pressurised us into buying

9 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello Natalie,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Victor.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Victor was very helpful and guided my…

Victor was very helpful and guided my mother through the whole process big thanks to him and would definitely recommend to anyone looking to buy a new sofa

9 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello Jamul,

Thanks for your lovely feedback, we’re glad to hear Victor met your expectations and gave you all the info you needed to make your purchase.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We were assisted by Raymond who was…

We were assisted by Raymond who was incredibly knowledgeable and very patient. We kept changing our minds but Raymond kept calm and talked us through the pro’s and con’s for each of our indecisions until we finally came to a definitive conclusion. Thanks Raymond

8 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello Julie,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with Raymond.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Victor was helpful and knowledgeable

Victor was helpful and knowledgeable, showroom was welcoming and clean and great choice of sofas

7 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Andrew at longwell green was a great…

Andrew at longwell green was a great help today, very good experience purchasing our new sofa

7 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you for sharing your positive feedback with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The people were nice and it was great…

The people were nice and it was great using all the sofas to see which ones you like . I like how there was a big verity of different textures and colours on all the different sofas and it was very cheap because of the pay once every month in 4 years.😀

7 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good customer service

Good customer service. We were greeted by Lynda who was able to show us the colour swatch of the sofa we wanted and even though they didn’t have the actual sofa in the showroom we were able to try a similar design.

4 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very Good Store

I found exactly what I was looking for in the way of a small coffee table, and the gentleman who served me was very friendly and helpful.

The store looks very good inside, all the furniture is laid out nicely with everything easy to find.

4 de junho de 2026
logotipo da DFS Furniture - Longwell Green

Resposta da DFS Furniture - Longwell Green

Hi there, thank you for taking the time to leave a 5-star review!😊

Kind Regards,
Vanessa
DFS Customer Support

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