DFS Furniture - Maidstone Avaliações 8.274

O TrustScore é 5 de um total de 5

4,9

London Road, ME16 0LP Maidstone, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic experience at DFS thanks to Dave! He was incredibly helpful from start to finish, explained everything clearly and made the whole process really easy and stress-free. Nothing felt... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The gentlemans name was Ronan [I believe ] at the Maidstone store. He was a delight to deal with. Not pushy, very well informed about the products, and completed the procedural aspects of the purchase... Ver mais

Avaliado com 5 de um total de 5 estrelas

Was a pleasure to use DFS no pressure sales just helpful advice from a lovely man called David we gave him the size of the space to fill the sofa we wanted and he done the rest apart from pay for... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Amazing service, super quick which was what we wanted, luckily the quick delivery sofa was in the colour we liked. Staff were very helpful. Delivery was smooth, friendly, and delivered exactly when t... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

8 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

The gentlemans name was Ronan [I…

The gentlemans name was Ronan [I believe ] at the Maidstone store. He was a delight to deal with. Not pushy, very well informed about the products, and completed the procedural aspects of the purchase efficiently. We bought our last sofa from DFS and he represents the level of service as the reason we return to this store.

29 de maio de 2026
Avaliado com 5 de um total de 5 estrelas

Steve was really knowledgeable about…

Steve was really knowledgeable about all the sofas I looked at and liked.

29 de maio de 2026
logotipo da DFS Furniture - Maidstone

Resposta da DFS Furniture - Maidstone

Good Morning,

Thanks for the fabulous review, we really appreciate you taking the time to share with others!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We had a fantastic experience with James

We had a fantastic experience with James at DFS Maidstone while purchasing our new sofa. As we were visiting from Jersey on holiday, James made the whole process incredibly easy and stress-free. He took the time to talk us through all the shipping and delivery arrangements clearly, answered all our questions, and made sure everything was organised smoothly while we were away.

His customer service was friendly, patient, and professional throughout, and we really appreciated the extra care and attention he gave us. Thank you, James, for making what could have been a complicated process so straightforward we’re really looking forward to receiving our new sofa.

27 de maio de 2026
logotipo da DFS Furniture - Maidstone

Resposta da DFS Furniture - Maidstone

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very good service from James in store…

Very good service from James in store today, he was very helpful and informative and answered all our questions, great service and very straightforward.

27 de maio de 2026
logotipo da DFS Furniture - Maidstone

Resposta da DFS Furniture - Maidstone

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Amazing service

Amazing service, super quick which was what we wanted, luckily the quick delivery sofa was in the colour we liked. Staff were very helpful. Delivery was smooth, friendly, and delivered exactly when they said they would be with us. Quickly assembled.

2 de novembro de 2025
logotipo da DFS Furniture - Maidstone

Resposta da DFS Furniture - Maidstone

Hello Jenny,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Effective

Effective, pleasant and informative

26 de maio de 2026
logotipo da DFS Furniture - Maidstone

Resposta da DFS Furniture - Maidstone

Hello Bec,

Great review, thanks for sharing!

Kind Regards

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good service

Good service, very helpful, fingers crossed the delivery is the same

25 de maio de 2026
logotipo da DFS Furniture - Maidstone

Resposta da DFS Furniture - Maidstone

Hello,

Thank you for your positive feedback.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Happy

Happy! Very helpful man sorted my order. Very friendly and chatty. Didn't push me for a decision, let me chose and decide at my own pace with no pressure.

22 de maio de 2026
logotipo da DFS Furniture - Maidstone

Resposta da DFS Furniture - Maidstone

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. Danny went out of his way to advise. Good quality sofas at reasonable prices

25 de maio de 2026
logotipo da DFS Furniture - Maidstone

Resposta da DFS Furniture - Maidstone

Hello,

Thank you for sharing your great review with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic experience at DFS…

Absolutely fantastic experience at DFS thanks to Dave! He was incredibly helpful from start to finish, explained everything clearly and made the whole process really easy and stress-free. Nothing felt too much trouble and he genuinely took the time to help us find the right sofa. The fact he’s a fellow Gooner supporter just made the experience even better ⚽️😂 Top service all round — thanks Dave!

25 de maio de 2026
logotipo da DFS Furniture - Maidstone

Resposta da DFS Furniture - Maidstone

Hello Victoria,

Thank you so much for taking your time to write us a 5* review. We are really happy to hear that you had a great experience in store and that you were able to choose the right furniture to suit you and your home!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Was a pleasure to use DFS no pressure…

Was a pleasure to use DFS no pressure sales just helpful advice from a lovely man called David we gave him the size of the space to fill the sofa we wanted and he done the rest apart from pay for it lol.

Not only did the wife get a new sofa but also managed to sneak a new rug into the mix which David managed to sort a little discount on.

21 de maio de 2026
logotipo da DFS Furniture - Maidstone

Resposta da DFS Furniture - Maidstone

Hello Terry,

Thank you so much for taking the time to write us a 5* review, your feedback is always appreciated. We are really happy to hear that you had a great experience in store with David.

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Staff helpful at Maidstone

Staff helpful

13 de maio de 2026
logotipo da DFS Furniture - Maidstone

Resposta da DFS Furniture - Maidstone

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Rowan the sales guy was friendly…

Rowan the sales guy was friendly helpful and proffessional would definatly recommend cant wait to get my sofa

20 de maio de 2026
logotipo da DFS Furniture - Maidstone

Resposta da DFS Furniture - Maidstone

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Kind Regards,
Vanessa
DFS Customer Support

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