DFS Furniture - Norwich Avaliações 

8.167
O TrustScore é 5 de um total de 5

4,9

Salhouse Road, Unit 5, NR7 9AZ Norwich, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Wow this Shop is well laid out neat tidy and nice and bright , with a great choices of sofas and other furnishings 10/10 DFS . Chris the gentleman that took care of us was very warm and welcoming, fu... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Megan and Phil were very helpful in answering all our questions and helping us make our decision on our new sofa. Very friendly, made us feel comfortable and don’t try forcing the sale on you Over al... Ver mais

Avaliado com 5 de um total de 5 estrelas

My Grandaughter and l went round the DFS Shop and picked out what we would like then the Salesperson, Richard, came and told me of the extras l could have with my order. We discussed the informatio... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The DFS Norwich store has an excellent range of sofas and a very friendly and knowledgeable team. Callie was particularly helpful and answered all of our questions regarding a range of sofas. We ended... Ver mais


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

  • Salhouse Road, Unit 5, NR7 9AZ, Norwich, Reino Unido

  • 0333 999 9764

4,9

Excelente

O TrustScore é 5 de um total de 5

8 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(8.167)

97.875 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Recliner x2 and Settee brought…

My Grandaughter and l went round the DFS Shop and picked out what we would like then the Salesperson, Richard, came and told me of the extras l could have with my order.
We discussed the information given, we chose what we wanted and paid in full the Cost we were given.
Thank you again DFS, another great order.

16 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Hello,

Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very friendly and helpful sales lady…

Very friendly and helpful sales lady who listened to our needs, advised us on the best products available answered our questions and didn’t once make us feel pressured or uncomfortable.

9 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Hello,

Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service with a…

Fantastic customer service with a professional non-pushy attitude that was both helpful and made us feel we'd made the right choice.

9 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We went into the Norwich store today

We went into the Norwich store today, and were given a helping hand by Callie (if that’s how you spell it) she was sweet and attentive to our needs as a growing family with a baby on the way, so we obviously wanted insurance and a cleaning kit for any anticipated accidents! She was so kind and helpful and we walked away so happy with our decision.. we cannot wait for our new sofa to come, and she assured it will definitely beat the arrival of the new addition to the family which was a main factor for us! Service was great, staff were lovely, and they assured all customer service will be easy and quick.

16 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Hello,

Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear about your great experience with DFS. Thank you so much for placing an order with us.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, well organised and professional.

16 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Hello,

Thanks for your fabulous review, we love to hear it!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Asked if we needed help was informative…

Asked if we needed help was informative but also gave us space to browse and think.
Everything clean and well presented.
No heavy perfumes like other stores visited

16 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Hello,

Thank you for your kind 5* review. We are really happy that you enjoyed your experience in our store. We're excited for you to receive your lovely new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Really helpful

Really helpful . Explained things clearly

16 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Was able to take our time to look…

Was able to take our time to look around and when we were ready to make a purchase sam was very helpful and friendly. Customer service was great

15 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Hello,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Natalia was the BEST sales person

Natalia was the BEST sales person, super friendly, hospitable, informative and made the experience easy and enjoyable! Lovely coffee too. Thank you 🤩

15 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Nat. Informative and Engaging

Nat was helpful explained all of the options for cushions, showed all the fabric choices, and offered stain treatments and care options. Explained delivery costs time scales and access requirements, pleasant, engaging and informative.

14 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Nat.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Nat was amazing! Great service!

Nat was amazing from the start! Extremely welcoming and friendly, very informative
We came in a couple of weeks ago and she helped loads we then came back today to order and luckily she was in store to help us again and she basically remembered everything we discussed
We ended up adding a couple of extras to the order as recommended by Nat
She was very good!
Thank you!
Very good prices and offers and furniture quality very impressed

14 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Good Morning,

Thank you so much for taking the time to write us a 5* review. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store with Nat.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We went in to buy a 2 seater and 3…

We went in to buy a 2 seater and 3 seater settees the gentleman was very helpful explained everything to us we brought what we wanted it was very pleasant and easy to do thankyou very much

14 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Hello Amanda,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Friendly staff

Friendly staff, not pushy. Clearly explained everything. Thanks

14 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Hello,

Thank you for your kind review.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The shop was well laid out with plenty…

The shop was well laid out with plenty of room to stroll through. The staff were lovely especially Dan who was so helpful and obviously loves his job. Nothing was too much trouble and really made us feel welcome.

13 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Hello,

Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service by Dan

Great service by Dan. Very professional and knowledgeable about the products. Helped us with our choice and requirements 5* service

13 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Wonderful items

Wonderful items, clean store, good variety, good representation of what is available, wonderful assistance, easy and straightforward purchasing process.

6 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Dan from Norwich store was amazing

Dan from Norwich store was amazing, did an excellent job, very helpful and honest

13 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Hello,

Thank you for your great review.

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great customer service

13 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Quick and easy

Quick and easy as we knew what we wanted.

13 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine E DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Excellent

Excellent! Knowledgeable, patient and super helpful staff.

13 de agosto de 2026
logotipo da DFS Furniture - Norwich

Resposta da DFS Furniture - Norwich

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine E
DFS Customer Support

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