Ordered couch today in store. Very good experience. Excellent choices in materials and colours, great selection, and nice to be able to really get a feel for the couches in store. Compared to other fu... Ver mais
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Veja o que dizem as avaliações
Wow this Shop is well laid out neat tidy and nice and bright , with a great choices of sofas and other furnishings 10/10 DFS . Chris the gentleman that took care of us was very warm and welcoming, fu... Ver mais
A empresa respondeu
Megan and Phil were very helpful in answering all our questions and helping us make our decision on our new sofa. Very friendly, made us feel comfortable and don’t try forcing the sale on you Over al... Ver mais
A empresa respondeu
My Grandaughter and l went round the DFS Shop and picked out what we would like then the Salesperson, Richard, came and told me of the extras l could have with my order. We discussed the informatio... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Salhouse Road, Unit 5, NR7 9AZ, Norwich, Reino Unido
- 0333 999 9764
4,9
Excelente
8 mil avaliações
Pede aos clientes que avaliem
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STAFF MANNERS The staff were really polite and…
The staff were really polite and explained everything very well.
10 de agosto de 2026
Resposta da DFS Furniture - Norwich
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Daniel was very polite and helpful I am…
Daniel was very polite and helpful I am looking forward to having my furniture.I haven’t met any of the staff as I did it over the phone and spoke to Daniel.
Thank you
3 de agosto de 2026
Resposta da DFS Furniture - Norwich
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review.
Kind regards
Holly M
DFS Customer Support
Chris @Norwich store was extremely…
Chris @Norwich store was extremely helpful in choosing and configuring the right furniture.
9 de agosto de 2026
Resposta da DFS Furniture - Norwich
Hello Sanjay,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lia
DFS Customer Support
Great Service
Apologies to the main guy who helped us today as we have forgotten your name but you were great. There was no hard sell we were allowed to look round with no pressure. The sofa we went in to look at wasn't what we wanted in the end, we were shown the resilience finishes that we wouldn't have ever considered and ended up buying the Braylan 2 & 3 seater sofa. The guys made sure we knew all the information. I would definitely recommend this store and order from there again and please say thank you to the guy who supported us through our search.
10 de agosto de 2026
Resposta da DFS Furniture - Norwich
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
customer service was fantastic…
customer service was fantastic everything sorted no problems
10 de agosto de 2026
Resposta da DFS Furniture - Norwich
Hello,
Thanks for sharing your lovely review!
Kind regards,
Lia
DFS Customer Support
Megan was very helpful and…
Megan was very helpful and knowledgeable , made buying our sofa very easy .
10 de agosto de 2026
Resposta da DFS Furniture - Norwich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind regards,
Lia
DFS Customer Support
Fantastic customer service as always
Fantastic customer service as always, no pushy sales person just listened to what we wanted and happy to help.
9 de agosto de 2026
Resposta da DFS Furniture - Norwich
Good Afternoon,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind Regards,
Jordan
DFS Customer Support
Salesperson was very helpful
Salesperson was very helpful, listened and gave me exactly what I wnated.
7 de agosto de 2026
Resposta da DFS Furniture - Norwich
Good Afternoon,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Service was superb from start to finish…
Service was superb from start to finish very informative and a decision made will definitely recommend to family and friends .
2 de agosto de 2026
Resposta da DFS Furniture - Norwich
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
Served by a very nice helpful man…
Served by a very nice helpful man Richard I think he’s name is and he made lovely coffee
9 de agosto de 2026
Resposta da DFS Furniture - Norwich
Hello,
Thank you for sharing your lovely review with us.
Kind regards
Holly M
DFS Customer Support
Great customer service
Nat from DFS Norwich explained all about the leather sofa and armchair in detail, what it was made of and how to look after it. We bought on interest free credit and she explained all of that clearly to us. Gave us an indication of delivery times too. We enjoyed the free latte too!
9 de agosto de 2026
Resposta da DFS Furniture - Norwich
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Brilliant help from the staff couldn’t…
Brilliant help from the staff couldn’t ask for more. Beth and Katie were very helpful in picking the right sofa for us. Highly recommend this store.
9 de agosto de 2026
Resposta da DFS Furniture - Norwich
Hello Connor,
Thanks for your lovely feedback, we’re glad to hear Beth met your expectations and gave you all the info you needed to make your purchase.
Kind regards,
Lia
DFS Customer Support
Sales staff not pushy
Sales staff not pushy, product knowledge was outstanding and also found a better priced option for us.
9 de agosto de 2026
Resposta da DFS Furniture - Norwich
Hello,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards
Lorraine E DFS Customer Support
Customer service is excellent was made…
Customer service is excellent was made to feel very welcome and did not feel pressured to make any decisions
9 de agosto de 2026
Resposta da DFS Furniture - Norwich
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine E
DFS Customer Support
The gentleman who assisted us was very…
The gentleman who assisted us was very polite and cheerful
9 de agosto de 2026
Resposta da DFS Furniture - Norwich
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Great customer service
Great customer service , wonderful and clean and found the perfect sofa
9 de agosto de 2026
Resposta da DFS Furniture - Norwich
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
Simon was very knowledgeable and friendly!
Simon was very knowledgeable and helpful through out the entire purchase. He gave us all the information and breakdown of each item, the time frame and how each stage would work. He answered all our questions with ease. I’d recommend him to sell anyone their sofa and accessories.
8 de agosto de 2026
Resposta da DFS Furniture - Norwich
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine E
DFS Customer Support
Helpful and informative
Helpful and informative, patiently listened and gave possible options given our needs.
8 de agosto de 2026
Resposta da DFS Furniture - Norwich
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine E
DFS Central Customer Support
Resposta da DFS Furniture - Norwich
Hello,
Thank you for your lovely review.
Kind regards
Holly M
DFS Customer Support
Salesperson so helpful and friendly.
8 de agosto de 2026
Resposta da DFS Furniture - Norwich
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine E
DFS Customer Support
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