Choose a sunday morning because thought it would be quiet . a few people looking around a sales person approached us and asked if we needed help. Told them our requirements and was taken to be sh... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Staff were very helpful on both my visits, and Steve, the manger, was particularly good. My questions were answered clearly, and I was put under no pressure to buy, but given time to try out my chosen... Ver mais
A empresa respondeu
John made the whole experience very easy. He explained all our options re a choice of sofa and went over all the finance details.Great customer service.
A empresa respondeu
We have been looking for 2 small armchairs and a small sofa, dfs has a large stock and Agnieszka helped us to look through the options. Once we had decided on the items we were buying she explained th... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
3 Forbury Road, RG1 3JH, Reading, Reino Unido
- 0333 999 9774
4,9
Excelente
6 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
All staff were super friendly
All staff were super friendly, really helpful and attentive without being pushy. We felt we could take our time and browse the store. The store is also a really lovely environment - it feels clean, cosy and easy to navigate the different types of sofas.
4 de julho de 2026
Resposta da DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Sandra from reading branch made whole…
Sandra from reading branch made whole process very easy and relaxed even admiring my retro landrover defender when I parked
4 de julho de 2026
Resposta da DFS Furniture - Reading
Hello,
We are really grateful for your kind words and for sharing your experience!
Kind regards,
Holly M
DFS Customer Support
A warm welcome and very helpful
4 de julho de 2026
Resposta da DFS Furniture - Reading
Hello,
Thank you for your great review.
Kind regards,
Holly M
DFS Customer Support
The team in the Reading store are…
The team in the Reading store are amazing. I had already searched online and knew what I was after and they where able to answer all the questions I had about delivery and assembly of the new sofa.
They went over the features that I was interested in and it really helped me make up my mind on getting the new sofa. Thanks :)
4 de julho de 2026
Resposta da DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Great customer service
Great customer service. Straight forward to purchase. Mohammed was very helpful and answered the questions we had. Highly recommend
4 de julho de 2026
Resposta da DFS Furniture - Reading
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lia
DFS Customer Support
John was extremely helpful & polite
John was extremely helpful & polite. Didn’t hurry us at all & gave us detailed information
2 de julho de 2026
Resposta da DFS Furniture - Reading
Hello Anne,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
John was very helpful
John was very helpful, he didnt hassle us but when we needed his help he was there to answer our questions and explained everything really clearly.
1 de julho de 2026
Resposta da DFS Furniture - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
Very good service especially from shivam
15 de junho de 2026
Resposta da DFS Furniture - Reading
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very helpful
Very helpful, welcoming and considerate. Good friendly service thank you 😊
29 de junho de 2026
Resposta da DFS Furniture - Reading
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Kind Regards,
Vanessa
DFS Customer Support
The sales advisers give you time to ask…
The sales advisers give you time to ask about sofas and good advice. Purchasing was an easy process.
29 de junho de 2026
Resposta da DFS Furniture - Reading
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Helpful staff member (lady blonde curly…
Helpful staff member (lady blonde curly hair).
28 de junho de 2026
Resposta da DFS Furniture - Reading
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Aga was very helpful
Aga was very helpful! Would definitely buy a sofa from her again
28 de junho de 2026
Resposta da DFS Furniture - Reading
Good Morning,
Thank you for taking the time to give us a 5* rating, it is much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Helpful and informative staff
27 de junho de 2026
Resposta da DFS Furniture - Reading
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Resposta da DFS Furniture - Reading
Good Afternoon,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Very good customer service
21 de junho de 2026
Resposta da DFS Furniture - Reading
Hello,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Great customer service and staff very…
Great customer service and staff very helpful
21 de junho de 2026
Resposta da DFS Furniture - Reading
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Great Customer Service
Upon entering the store, it was made very clear the location of types of sofas we were looking for. All staff were very polite. Never felt pressure to buy anything. Great to have customer toilets. Felt reassured of order being checked by another staff member.
21 de junho de 2026
Resposta da DFS Furniture - Reading
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Lorraine A
DFS Central Customer Support
Resposta da DFS Furniture - Reading
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
Very quick and efficient service.
Very quick and efficient service.
Staff very helpful 👍
20 de junho de 2026
Resposta da DFS Furniture - Reading
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
Great experience at DFS Reading today
Great experience at DFS Reading today. A special thank you to Sarah for her excellent customer service. She was very friendly, welcoming, and helpful in guiding us through our purchase. Her professional and warm approach made the whole experience enjoyable. Thank you, Sarah!❤️❤️
20 de junho de 2026
Resposta da DFS Furniture - Reading
Thanks for this fabulous review. We appreciate you sharing it with others!
Kind Regards,
Vanessa
DFS Customer Support
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