We had a really great experience at DFS and wanted to give a special mention to Joe, who helped us purchase our new sofa. Joe was friendly, knowledgeable and genuinely helpful from start to fin... Ver mais
A empresa respondeu
Localização
Trocar localizaçãoCharles Watts Way, Hedge End Retail Park, SO30 4RT Southampton, GB
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Veja o que dizem as avaliações
Our experience was great! We were served by Josh. He was professional in every way,but also extremely personable and friendly. He explained everything thoroughly to us,and we are really looking fo... Ver mais
A empresa respondeu
The lady that help us today was very helpful and understanding being im disabled and she was very caring. She went through all the information with us before we brought anything to make sure it was ri... Ver mais
A empresa respondeu
We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurem... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Charles Watts Way, Hedge End Retail Park, SO30 4RT, Southampton, Reino Unido
- 0333 999 9788
4,9
Excelente
8 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Very good customer service.
22 de agosto de 2026
Resposta da DFS Furniture - Southampton
Hello,
Thank you for your kind feedback.
Kind regards
Holly M
DFS Customer Support
Super helpful staff
Super helpful staff member, I can’t remember her name but she did say she’d not long come back to work from sick leave and she was polish. Absolutely lovely woman, very welcoming, friendly and supportive.
22 de agosto de 2026
Resposta da DFS Furniture - Southampton
Hello,
Thank you for sharing your lovely review. We’re happy that you enjoyed your experience in the store. It is much appreciated!
Kind regards
Holly M
DFS Customer Support
kerry was fantastic
kerry was fantastic, she was so helpful and listened to everything we wanted, enabling her to deliver and meet our expectations with everything we asked for. it was also very clear to us that she is obviously an extremely knowledgeable member of the team, as many others team members approached her throughout our visit for her help or advice.
22 de agosto de 2026
Resposta da DFS Furniture - Southampton
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
I had a great experience purchasing my…
I had a great experience purchasing my new sofa from DFS Hedge end. The customer advisor Kerry was incredibly friendly, welcoming and easy to talk to. She made the whole process relaxed and enjoyable, and I never felt pressured. Really helpful and professional throughout — thank you for making the experience so positive!
22 de agosto de 2026
Avaliação não solicitada
Resposta da DFS Furniture - Southampton
Hello,
Thank you for taking the time to leave us your review. Your feedback is greatly appreciated. We are so happy to hear you had a smooth experience when placing your order with us.
Kind Regards,
Holly M
DFS Customer Support
I had a great experience purchasing my…
I had a great experience purchasing my new sofa from DFS. The customer advisor Kerry was incredibly friendly, welcoming and easy to talk to. She made the whole process relaxed and enjoyable, and I never felt pressured. Really helpful and professional throughout — thank you for making the experience so positive!
22 de agosto de 2026
Resposta da DFS Furniture - Southampton
Hello,
Thank you so much for your kind words and for taking the time to give us an amazing review. We really do appreciate it and hope you enjoy your furniture when it arrives!
Kind regards
Holly M
DFS Customer Support
Resposta da DFS Furniture - Southampton
Hello,
Thank you for your 5 star review.
Kind regards
Holly M
DFS Customer Support
Experience made easy!
Experience made easy, with perfect customer service! Mira was very eager and happy to help.
22 de agosto de 2026
Resposta da DFS Furniture - Southampton
Hello,
Thank you for sharing your lovely review with us.
Kind Regards,
Holly M
DFS Customer Support
Friendly salesman explained everything…
Friendly salesman explained everything clearly
22 de agosto de 2026
Resposta da DFS Furniture - Southampton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
Excellent service
We were made to feel very welcome and not pressured into buying any furniture.
Staff were very helpful and very friendly.
21 de agosto de 2026
Resposta da DFS Furniture - Southampton
Hello,
Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!
Kind regards,
Lorraine E DFS Customer Support
Kerry was great😀
We attended today to look at a new recliner sofa, we were accompanied by Kerry who was extremely helpful, no pressure to sell and answered every question we had. We had to pop home to confirm measurements, she was patient and supported us when we returned so we could order the sofa! Can’t wait to get the sofa now🙂
21 de agosto de 2026
Avaliação não solicitada
Resposta da DFS Furniture - Southampton
Hello,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Resposta da DFS Furniture - Southampton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
great servicee
20 de agosto de 2026
Resposta da DFS Furniture - Southampton
Good Morning,
Great review, thanks for sharing!
Kind Regards
Jordan
DFS Customer Support
Adam was so helpful
Adam was so helpful, not pushy at all like a lot of salesmen . Nothing was too much trouble .
19 de agosto de 2026
Resposta da DFS Furniture - Southampton
Hello,
Thank you for sharing your kind feedback with us.
Kind regards,
Holly M
DFS Customer Support
Very informative with out being pushy
Very informative with out being pushy. And was very helpful
19 de agosto de 2026
Resposta da DFS Furniture - Southampton
Hello,
Thank you for your great review.
Kind regards
Holly M
DFS Customer Support
We recieved amazing customer service
We recieved amazing customer service. They were patient and took their time explaining all the details of the sofa and we would highly recommend.
19 de agosto de 2026
Resposta da DFS Furniture - Southampton
Hello,
We’re really grateful and appreciate you taking the time to share your experience with us.
Kind regards,
Holly M
DFS Customer Support
Extremely helpfull staff
Extremely helpfull staff. Josh couldn't do enough for us even provided coffee. Helpful, knowledgeable and friendly. Helped us find the perfect sofa for our new extension.
19 de agosto de 2026
Resposta da DFS Furniture - Southampton
Hello Stephen,
Thank you so much for your kind review, we’re happy to hear you had a lovely experience when visiting our store and received refreshments. We look forward to welcoming you again next time!
Kind regards,
Lia
DFS Customer Support
Attention to detail and not feeling…
Attention to detail and not feeling rushed. I especially like the way everything was double checked with another member of staff so there could be no confusion .
11 de agosto de 2026
Resposta da DFS Furniture - Southampton
Hello Janet,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
Young lady who served was very helpful…
Young lady who served was very helpful and knowledgeable was a pleasure to be served by her.
18 de agosto de 2026
Resposta da DFS Furniture - Southampton
Good Afternoon,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind Regards,
Jordan
DFS Customer Support
Great customer service from Josh who…
Great customer service from Josh who was very helpful
17 de agosto de 2026
Resposta da DFS Furniture - Southampton
Hello,
Thank you for your 5 star review.
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Southampton
Hello,
Thank you for your great review.
Kind Regards,
Holly M
DFS Customer Support
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