DFS Furniture - Speke Avaliações 

3.367
O TrustScore é 5 de um total de 5

4,9

Speke Road, L24 8QB Liverpool, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The staff couldn't be more helpful I changed my mind about having the care cover as my husband has terminal cancer and with all the will in the world the chair will be unusable after due to his heal... Ver mais

Avaliado com 5 de um total de 5 estrelas

Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great sofa choices at speke DFS. Sue Rimmer was excellent she helped us to choose the correct sofa for our house. She was extremely professional, and explained to us each fabric type and which wou... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(3.367)

95.112 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great Customer Service

Emily was so pleasant & helpful when we were choosing our new sofa
Very informative & knowledgeable.
Thank you for your help

2 de agosto de 2026
logotipo da DFS Furniture - Speke

Resposta da DFS Furniture - Speke

Good Morning,

Thank you for taking the time to leave your review. We are really happy to hear that you had a great experience in store with Emily.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Calum served us he was super helpful…

Calum served us he was super helpful and made the experience easy.

1 de agosto de 2026
logotipo da DFS Furniture - Speke

Resposta da DFS Furniture - Speke

Good Morning,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service

Excellent service

31 de julho de 2026
logotipo da DFS Furniture - Speke

Resposta da DFS Furniture - Speke

Hello,

Thank you for your kind review.

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The girl that seen to us was very…

The girl that seen to us was very helpful the suite I wanted did not come in the colour I wanted but she gave me an alternative which was similar to the one chosen with the colour I wanted very pleasant as well.

30 de julho de 2026
logotipo da DFS Furniture - Speke

Resposta da DFS Furniture - Speke

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The sales person Sue was able to answer…

The sales person Sue was able to answer all our questions, she was polite and knowledgeable, and very helpful.

29 de julho de 2026
logotipo da DFS Furniture - Speke

Resposta da DFS Furniture - Speke

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Three piece suite

The service was excellent from going in to the Speke shop the young lady that dealt with me and my wife was very friendly and helpful and pleasant and patient the service she gave was 10/10 excellent from start to finish would definitely recommend this shop

29 de julho de 2026
logotipo da DFS Furniture - Speke

Resposta da DFS Furniture - Speke

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine E
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fabulous service and very knowledgeable…

Fabulous service and very knowledgeable staff who were incredibly helpful.

28 de julho de 2026
logotipo da DFS Furniture - Speke

Resposta da DFS Furniture - Speke

Hello,

Thank you for your positive feedback.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

5 Star Review for store assistant Michael in Liverpool Speke

Michael the store assistant was very helpful and explained everything. He even showed me other couches online that wernt in store. Nothing was to much trouble. He was professional and friendly.

27 de julho de 2026
logotipo da DFS Furniture - Speke

Resposta da DFS Furniture - Speke

Hello Katie,

We are really grateful for your kind words and for sharing your experience in our store with Michael. Thank you very much and we look forward to seeing you again!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great sofa choices at speke DFS

Great sofa choices at speke DFS. Sue Rimmer was excellent she helped us to choose the correct sofa for our house. She was extremely professional, and explained to us each fabric type and which would be durable for our busy household. She even managed to get us a discount on a coffee table. Which was fab!
The manager was also very professional and helped complete the sale.
Thanks loads Sue !!!

26 de julho de 2026
logotipo da DFS Furniture - Speke

Resposta da DFS Furniture - Speke

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Sue met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We had a fantastic experience from…

We had a fantastic experience from start to finish! The customer service was absolutely excellent—everyone was so friendly, welcoming, and genuinely happy to help. The team made us feel valued, and nothing was too much trouble. Their professionalism, knowledge, and positive attitude really stood out and made our visit even more enjoyable. We would happily recommend this store to our friends and family without hesitation, and we’ll definitely be returning again soon. Thank you for such a wonderful experience!

26 de julho de 2026
logotipo da DFS Furniture - Speke

Resposta da DFS Furniture - Speke

Good Morning,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Served by Michael

We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and offer advice on colour options and fabrics etc. Really helpful and genuine guy and made our shopping trip much easier. If it wasnt for michael, we probably wouldn't have purchased yesterday.

25 de julho de 2026
logotipo da DFS Furniture - Speke

Resposta da DFS Furniture - Speke

Good Afternoon,

Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy we met your expectations in store and we hope you enjoy your furniture when it arrives!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Fantastic service from Calum in the…

Fantastic service from Calum in the Speke Store! He was so friendly, knowledgeable about the products & was really patient with us whilst we were deciding! I’d highly recommend going to the Speke & look out for Calum!

25 de julho de 2026
logotipo da DFS Furniture - Speke

Resposta da DFS Furniture - Speke

Good Morning,

We are really happy that Calum met your expectations in store and you had a lovely experience when placing your order!

Kind Regards,
Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Assistant was really helpful and…

Assistant was really helpful and answered all my questions. Really pleased with my decision and hoping my order lives up to my expectations when delivered.

23 de julho de 2026
logotipo da DFS Furniture - Speke

Resposta da DFS Furniture - Speke

Good Morning,

Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

The staff was very helpful

The staff was very helpful

21 de julho de 2026
logotipo da DFS Furniture - Speke

Resposta da DFS Furniture - Speke

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful Emily was very pleasant

Emily the person who helped me bead very knowledgeable very good giving use all the information show me the clour on the tv make sure I was happy very pleasant

19 de julho de 2026
logotipo da DFS Furniture - Speke

Resposta da DFS Furniture - Speke

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Darren at dsf store

Darren at dsf store, speke,was very knowledgeable and patient, help us make the right decision without any pressure

15 de julho de 2026
Avaliação não solicitada
logotipo da DFS Furniture - Speke

Resposta da DFS Furniture - Speke

Hello,

Thank you for sharing your great feedback with us.

Kind regards,
Holly M
DFS Customer Support

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