We thought Darren was brilliant. He was very knowledgeable about the different furniture and options available to us in the Mersy Retail Park store. We would definitely recommend DFS to our family and... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
We came into store yesterday to a view sofa we had been looking at online. We were met by michael who couldnt do enough for us, he was not over powering but was on hand to answer any questions and of... Ver mais
A empresa respondeu
Staff helpful, knowledgeable and with no pestering on both my visits to the store. They provided information requested without pushing. I felt comfortable looking around and leaving on the first visit... Ver mais
A empresa respondeu
I have been to DFS for the last 3 suites and was always happy. This time your representative Sue made the whole visit more personal without being ever present. Sue made the purchase so straightforward... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Móveis
- Acessórios para Móveis
- Loja de artigos domésticos
- Loja de móveis para sala de estar
- Loja de sofás
- Tapeçaria
Escrito pela empresa
Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk
Escrito pela empresa
Informações de contato
Speke Road, L24 8QB, Liverpool, Reino Unido
- 0333 999 9794
4,9
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fantastic service from Calum in the…
Fantastic service from Calum in the Speke Store! He was so friendly, knowledgeable about the products & was really patient with us whilst we were deciding! I’d highly recommend going to the Speke & look out for Calum!
25 de julho de 2026
Resposta da DFS Furniture - Speke
Good Morning,
We are really happy that Calum met your expectations in store and you had a lovely experience when placing your order!
Kind Regards,
Jordan
DFS Customer Support
Assistant was really helpful and…
Assistant was really helpful and answered all my questions. Really pleased with my decision and hoping my order lives up to my expectations when delivered.
23 de julho de 2026
Resposta da DFS Furniture - Speke
Good Morning,
Thank you for your kind 5* review. We are really happy to hear you enjoyed your experience in store. We look forward to you receiving the furniture!
Kind Regards,
Jordan
DFS Customer Support
Resposta da DFS Furniture - Speke
Hello,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lorraine A
DFS Customer Support
I took some sofas 2018 that from Dfs I…
I took some sofas 2018 that from Dfs I still inertesting to take again thank
22 de julho de 2026
Resposta da DFS Furniture - Speke
Hello,
Thank you for your kind review.
Kind Regards,
Holly M
DFS Customer Support
Very helpful and professional
Very helpful and professional
Darren helped from start to finish
21 de julho de 2026
Resposta da DFS Furniture - Speke
Hello,
Thank you for sharing your kind review with us.
Kind regards,
Holly M
DFS Customer Support
Helpful and knowledgeable assistant
20 de julho de 2026
Resposta da DFS Furniture - Speke
Hello Alan,
Amazing review, we really appreciate it!
Kind regards,
Lia
DFS Customer Support
Very helpful Emily was very pleasant
Emily the person who helped me bead very knowledgeable very good giving use all the information show me the clour on the tv make sure I was happy very pleasant
19 de julho de 2026
Resposta da DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
Darren at dsf store
Darren at dsf store, speke,was very knowledgeable and patient, help us make the right decision without any pressure
15 de julho de 2026
Avaliação não solicitada
Resposta da DFS Furniture - Speke
Hello,
Thank you for sharing your great feedback with us.
Kind regards,
Holly M
DFS Customer Support
Very lovely staff very helpful .service
15 de julho de 2026
Resposta da DFS Furniture - Speke
Hello,
Thank you for your 5 star review.
Kind Regards,
Holly M
DFS Customer Support
The sales lady (can't remember her…
The sales lady (can't remember her name) was very helpfull & guided us through the purchase options.
We were Very happy with the service we recieved
7 de julho de 2026
Resposta da DFS Furniture - Speke
Hello Keith,
We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.
Kind regards,
Lia
DFS Customer Support
I had a great experience purchasing my…
I had a great experience purchasing my new sofa. The customer service was excellent from start to finish. The staff were friendly, patient, and knowledgeable, taking the time to answer all my questions and helping me find the perfect sofa without any pressure. They made the whole process easy and enjoyable, and I really appreciated their professionalism and attention to detail. I'm very happy with my purchase and would highly recommend this store to anyone looking for quality furniture and outstanding customer service.
13 de julho de 2026
Resposta da DFS Furniture - Speke
Hello,
Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!
Kind regards,
Holly M
DFS Customer Support
Resposta da DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!
Kind regards,
Lorraine A
DFS Customer Support
Becky was amazing
Becky was amazing
Very professional
Very knowledgeable about fabrics
And extremely patient due to my indecision
I would recommend any one to DFS Speke
Excellent service
And extremely friendly professions customer service
Definitely a 5 star
13 de julho de 2026
Resposta da DFS Furniture - Speke
Hello,
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Kind regards,
Lorraine A
DFS Customer Support
Resposta da DFS Furniture - Speke
Hello,
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Kind regards,
Lorraine A
DFS Customer Support
We had a fantastic experience with DFS especially Michael
We had a fantastic experience with DFS. Michael was really helpful and efficient throughout the whole process. He helped us out significantly, and we were so pleased to receive our sofa earlier than expected! We are really happy with everything.
5 de julho de 2026
Resposta da DFS Furniture - Speke
Hello,
Thank you for sharing your lovely review. We’re glad that you enjoyed your experience with us in store. We hope that you enjoy the furniture when it arrives.
Kind Regards,
Holly M
DFS Customer Support
Pleasant atmosphere in the shops.
Pleasant atmosphere in the shops.
Really friendly staff that did not overwhelm you when browsing.
Michael was very professional and covered all my queries without any fuss.
He explained everything that would happen with my order and the payments.
10 de julho de 2026
Resposta da DFS Furniture - Speke
Hello Joan,
Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!
Kind regards,
Lia
DFS Customer Support
Extremely helpful and very patient
Extremely helpful and very patient. & professional.
8 de julho de 2026
Resposta da DFS Furniture - Speke
Hello,
Thank you for your lovely feedback.
Kind regards
Holly M
DFS Customer Support
I had just been into SCS where I was…
I had just been into SCS where I was followed round by staff, it was so off putting. Went into DFS had a look asked some questions and bought the couch lovely experience
17 de junho de 2026
Resposta da DFS Furniture - Speke
Hello Carrie,
Thank you so much for taking the time to share your lovely review, it's much appreciated!
Kind regards,
Lia
DFS Customer Support
Darren is a lovely gentleman explains…
Darren is a lovely gentleman explains every single detail
6 de julho de 2026
Resposta da DFS Furniture - Speke
Hello,
Thank you for your positive feedback.
Kind regards
Holly M
DFS Customer Support
Very helpful staff
29 de junho de 2026
Resposta da DFS Furniture - Speke
Hello,
Thank you for your kind feedback.
Kind regards,
Holly M
DFS Customer Support
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