DFS Furniture - Taunton Avaliações 4.423

O TrustScore é 5 de um total de 5

4,9

Toneway, TA1 2BB Taunton, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had a fantastic experience at DFS Taunton thanks to Mark. He was incredibly friendly, knowledgeable, and patient while helping us choose our new recliner sofa. Mark guided us through all the differ... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Well laid out store, with similar styles together for comparison. Very clean and calm space. Kyle, the customer advisor who helped us was outstanding. He was helpful without being pushy, and went out... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The store was well laid out with a large selection of furniture to look at. The staff were attentive but not over enthusiastic and left us alone to wonder through the store at our leisure. Having chos... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Andy, was most helpful from when we walked in, very polite, showed us around with out being over bearing, when we asked questions he explained everything in detail and was extremely helpful in every... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Excellent!

Well laid out store, with similar styles together for comparison. Very clean and calm space. Kyle, the customer advisor who helped us was outstanding. He was helpful without being pushy, and went out of his way to help us make the right choice.

28 de maio de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Pleasant buying experience

The store was well laid out with a large selection of furniture to look at. The staff were attentive but not over enthusiastic and left us alone to wonder through the store at our leisure. Having chosen an item the payment process was straightforward. The cost of local delivery was very competitive.

25 de maio de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

Thank you so much for taking the time to give us an amazing review and sharing your experience with others. We really do appreciate it.

Kind Regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sean was friendly and helpful and…

Sean was friendly and helpful and helped us pick the correct sofa and colour with no pressure at all which made the purchase easy and we went away happy, 10 out of 10 !

25 de maio de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello Mr Hines,

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

We had a fantastic experience at DFS…

We had a fantastic experience at DFS Taunton thanks to Mark. He was incredibly friendly, knowledgeable, and patient while helping us choose our new recliner sofa. Mark guided us through all the different options, explained everything clearly, and made the whole process easy and stress-free. We never felt rushed, and his advice really helped us find the perfect sofa for our home. Excellent customer service from start to finish — thank you, Mark!

23 de maio de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

Thank you so much for sharing your 5 star review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store. We hope you enjoy your furniture when it arrives in your home!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Lawrence who helped us,was polite…

Lawrence who helped us,was polite friendly and efficient. Answering all our questions and explaining everything to us. A very positive experience.

23 de maio de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good

Went to DFS just to look around but ended up buying a 2 seater recliner. Staffs were attentive and helpful, especially Alice from Taunton who assisted us.
Now just waiting for our new sofa to be delivered.

22 de maio de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

Thank you so much for taking the time to give us a 5 star rating and to share your experience with others. It is much appreciated!

Kind regards
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Alice in your taunton store was most…

Alice in your taunton store was most helpful, explaining everything to us as we had a coffee, very polite not pushy and is a credit to your taunton store.

22 de maio de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

We are really grateful for your kind words and for sharing your experience!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Sean was knowledgeable

Sean was knowledgeable, helpful and polite. We felt he offered clear advice in a measured and unpushy manner.

21 de maio de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Good Afternoon,

Thank you for your feedback. We are happy to hear that you had a great experience placing your order with Sean.

Kind Regards,

Jordan
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Laurence was amazing

Laurence was amazing, he was so friendly, helpful and knowledgeable, made the process so much easier.

20 de maio de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very good experience

Very good experience, very helpful!

19 de maio de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Good morning Alicia,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good amount to choose from

Good amount to choose from, smiley happy face greeted us, ended up buying a sofa that was not either of the 2 I went in to choose from but more then happy with the suggestion Alan made and brought it!

18 de maio de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Thanks for this fabulous review. We appreciate you sharing it with others!

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very good professional and friendly…

Very good professional and friendly service. This is the 3rd time I have used DFS and always great. Very happy.

16 de maio de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Good morning Danielle,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Super friendly and helpful staff

Super friendly and helpful staff. Thank you. Very relaxed atmosphere. No pressure sales pitch. Great advice given as we were a bit undecided on what to buy.
Extremely happy with the sofa we have purchased and after care.
Would highly recommend. 5* deserved.

18 de maio de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Thank you very much for sharing your experience, we love to hear your feedback about our friendly team!

Kind regards,

Lia
DFS Customer Support

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