DFS Furniture - Taunton Avaliações 

4.619
O TrustScore é 5 de um total de 5

4,9

Toneway, TA1 2BB Taunton, GB


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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We had a fantastic experience at DFS Taunton. And all thanks to our brilliant salesman Kyle. He took the time and patience to go through all of our options and with his help we've created a fantastic... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Alice was very helpful without being too forceful or off putting! She was very informing, allowed us to roam the store and made the whole process very smooth & enjoyable! We’re very excited to receive... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Steliana at DFS made the entire process seamless and enjoyable. From the moment I walked into the showroom, she greeted me with a warm, welcoming attitude without ever feeling pushy. She took the time... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Lawrence, who assisted us, was so friendly and knowledgeable. He acknowledged us straight away but gave us space and time to browse allowing us space to make the right decision. As soon as we were rea... Ver mais

A empresa respondeu


Detalhes da empresa

  1. Loja de Móveis
  2. Acessórios para Móveis
  3. Loja de artigos domésticos
  4. Loja de móveis para sala de estar
  5. Loja de sofás
  6. Tapeçaria

Escrito pela empresa

Whatever your thing is, we'll help you find furniture to match. We know that your sofa is more than just a place to sit - it’s where you get together with the people who matter most to you. That’s why for over 55 years we’ve been perfecting our craft of designing, making and selling high quality sofas, and furniture, at great value for money that we hope you’ll love for years to come. www.dfs.co.uk

Escrito pela empresa


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

5 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(4.619)

99.778 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

5 Stars

5 Stars ! I'll give 10 Stars!
This is the second sofa bed bouth it from DFS.
Many thanks to Lawrence who had the patience and kindness to give us all the informations we needed !

16 de junho de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

Thank you for taking the time to give us a 5* rating, it is much appreciated!

Kind Regards
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great service from Lawrence

Great service from Lawrence. No pressure sale, good advice and got on with the sale with ease. Asked about lifestyle and purpose etc so he was keen to get the best deal which I got today

16 de junho de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very helpful

15 de junho de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Good Afternoon,

Great review, thanks for sharing!

Kind Regards

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

Thank you Neil at Taunton DFS…

We made 3 trips to Taunton DFS initially to get an idea on choices for a sofa.
We had the lovely Neil assist us throughout in choosing one for a small new living room. As the dimensions and orientation for it were so specific, with Neil’s help we finally decided on the French Connection Carlisle 2 seater.
Neil was a pleasure to deal with, his relaxed and friendly approach made us feel comfortable while we were left to try the various pieces and asked us pertinent questions that helped direct us to our final decision.
Whilst the new small living room is being finished, we are looking forward to completing the space when the Carlisle arrives in 5 weeks.
As retail outlets are under threat with a growing online presence, DFS has a good balance, especially when buying a large purchase item, making the decision so much easier to see, feel and try the pieces in store. The main reason why we chose DFS as other suppliers no longer have an in store option.
Thanks DFS, keep your stores and helpful, friendly staff going.

15 de junho de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Good Afternoon,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind Regards,

Lorraine A
DFS Central Customer Support

Avaliado com 5 de um total de 5 estrelas

The customer care rep there was top…

The customer care rep there was top class, great service, attention to detail. Listened to what I wanted before speaking and was a great all round help.

15 de junho de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Great Service

Was very happy with the service that our salesman gave

13 de junho de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

We really appreciate your kind 5* review, it is much appreciated and we can’t wait to deliver your lovely new furniture.

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Welcoming

Welcoming, staff helpful , good choice

12 de junho de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Good experience

Lawrence was super helpful and very knowledgeable about the sofa we wanted. Explained all of our options and made a sometimes overwhelming experience very simple. Couldn’t recommend him enough.

12 de junho de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Kind regards,

Lorraine A
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Perfect customer service

Perfect customer service, Sean really helped me narrow down what I was looking for. I am very grateful and am looking forward to receive my sofa.

11 de junho de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Kind Regards,
Vanessa
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Delivery

Kyle was great

10 de junho de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello Mrs Ford,

Thanks for the 5 stars! It's much appreciated

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Patient, knowledgable staff who seem genuinely happy to help!

Lawrence in Taunton was super helpful, he knew his stuff and made our sofa searching experience extremely easy! We came away feeling really looked after and happy!

10 de junho de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello Harriet,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very impressed

Lovely, well laid out store, felt completely at ease. Wonderful sales experience with Sean, treated very well, dealt with all our questions easily making for great customer service, the coffee is really good too.

8 de junho de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

We’re really grateful and appreciate you taking the time to share your experience with us. We look forward to seeing you again in the future!

Kind regards,
Holly M
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

A great experience buying our new Aida…

A great experience buying our new Aida furniture set for our lounge. Can’t wait for it to all be delivered in a few weeks. Would highly recommend their services all round! The staff member was highly attentive and brilliant at their role.

2 de junho de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello,

Thank you so much for your kind review, we love to hear your feedback and we hope you love your new furniture!

Kind regards,
Lorraine A DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Alan was the best person I could have…

Alan was the best person I could have used.He guided me through it with ease excellent service.

9 de junho de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello Mark,

Your feedback is greatly appreciated, thank you for sharing your review with others and we look forward to you receiving your new furniture!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Very satisfied

Very good customer service and a great selection of high-quality furniture. A pleasant shopping experience overall.

1 de junho de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello Maria,

Thank you so much for taking the time to give us a 5* rating and to share the experience with others. It is much appreciated!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Looking for a new settee for my elderly…

Looking for a new settee for my elderly but quite fit mother, ( she knows what she likes ) when entering dfs we were greeted by a lovely man who knew just what we wanted, mother still wanted to look around and he wasn't far from us if we needed any advice, ( without following) we were free to roam around and try different settees, we went back to the one the lovely sales man recommended, my mother sat in it and although above her budget she set herself, she said the settee was just what she wanted and was very happy to up her budget, as the comfort was her top priority, many thanks to the salesman for his patience and understanding, 😊

8 de junho de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello Lynne,

Thank you so much for sharing this lovely 5* review with us. Your feedback is much appreciated. We are really happy to hear that you had a great experience in store and we hope you love your furniture when it arrives!

Kind regards,

Lia
DFS Customer Support

Avaliado com 4 de um total de 5 estrelas

Very friendly

Very friendly

8 de junho de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Hello Jinu,

Thanks for sharing your lovely review!

Kind regards,

Lia
DFS Customer Support

Avaliado com 5 de um total de 5 estrelas

Our experience with Neil in the Taunton…

Our experience with Neil in the Taunton store was brilliant. He was extremely helpful and we’re over the moon with our purchase.
Thank you, Neil

7 de junho de 2026
logotipo da DFS Furniture - Taunton

Resposta da DFS Furniture - Taunton

Good Morning,

Thank you for sharing your lovely review. We’re glad to hear you enjoyed your experience with us in store. We hope you love the furniture as much as us!

Kind Regards,

Lorraine A
DFS Central Customer Support

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